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Presentation Transcript: Integrating Customer Contact Preferences into your CRM System by Gryphon Networks December 30, 2009 - (Free Research) This presentation transcript shares techniques for communicating with your customers in an acceptable manner that fits their preferences while expanding your marketable universe.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Consolidate SQL Server 2008 on Dell 4 Socket - Multi-Core Servers - Using Hyper-V by Dell Inc., Microsoft and AMD September 10, 2009 - (Free Research) This Guide is a companion to How to Guide: Consolidating multiple SQL Server systems onto Dell PowerEdge Servers using Microsoft’s Hyper-V. In this Guide, we use the Dell PowerEdge R900 and PowerEdge R905 as target servers.  (WHITE PAPER) READ ABSTRACT |

Practical Recommendations for Data Migration - A White Paper by Bloor Research by Talend February 10, 2009 - (Free Research) Data migration can be defined as transferring of data between storage types, formats or computer systems, it is required when organizations or individuals change computer systems or upgrade to new systems.  (WHITE PAPER) READ ABSTRACT |

Podcast: Emerging Media Series, Issue Two: Blogs and Real Simple Syndication Report by KnowledgeStorm Webinars (E-mail this company) September 2006 - (Free Research) This podcast will focus on the content of a new KnowledgeStorm research report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing. The research finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought.  (PODCAST) READ ABSTRACT |

Emerging Media Series: How Blogs and Real Simple Syndication (RSS) Impact B2B Technology Purchase Decisions by KnowledgeStorm Webinars (E-mail this company) September 2006 - (Free Research) This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought.  (ANALYST REPORT) READ ABSTRACT |

Emerging Media Series: How Blogs & Real Simple Syndication (RSS) Impact B2B Technology Purchase Decisions by KnowledgeStorm, Inc (E-mail this company) September 2006 - (Free Research) This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought.  (ANALYST REPORT) READ ABSTRACT |

Podcast: Emerging Media Series II: Blogs and Real Simple Syndication Report by KnowledgeStorm, Inc (E-mail this company) September 2006 - (Free Research) This podcast will focus on the content of a new KnowledgeStorm research report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing. The research finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought.  (PODCAST) READ ABSTRACT |

Application Performance Brief: Oracle Applications by Blue Coat January 2007 - (Free Research) Oracle Applications are a collection of enterprise business applications, including ERP, SCM, and CRM applications, all utilizing Oracle's core relational database management system technologies.  (ARTICLE) READ ABSTRACT |

WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc. (E-mail this company) WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it.  (SOFTWARE PRODUCT)

7 Things Every System Administrator Should Know about OpenSSH by Global Knowledge December 2008 - (Free Research) This paper will focus on the OpenSSH implementation, which was initially developed as part of the OpenBSD project and is installed by default on most modern BSD and Linux-based operating systems, including Red Hat Enterprise Linux and Fedora.  (WHITE PAPER) READ ABSTRACT |

Reference Document: Blackberry Enterprise Server V4.1 Installation Overview by BlackBerry September 2006 - (Free Research) This BlackBerry Enterprise Server installation guide provides an overview of the requirements for installing the new version 4.1. Learn about the necessary steps and requirements and get troubleshooting tips for your messaging server.  (WHITE PAPER) READ ABSTRACT |

Service Benchmarking and Measurement: Using Metrics to Drive Customer Satisfaction and Profits for Contact Centers by Microsoft June 2009 - (Free Research) The ability to measure, monitor, assess, and track KPIs is critical to any organization's ability to manage its service operations. This report reveals how “Best-in-Class” contact and call center firms, distinguish themselves from the others.  (ANALYST REPORT) READ ABSTRACT |

How NOT to Wreck Your Windows 7 Migration by Numara Software January 2010 - (Free Research) Download this white paper “How NOT to Wreck Your Windows 7 Migration” and learn how to deal with the complexities of planning and managing a migration to Windows 7. NOW!  (WHITE PAPER) READ ABSTRACT |

Secure Your Future Now: Run Your Business Critical SAP Workloads with Greater Confidence, Less Uncertainty and Lower Costs by Microsoft, Intel and HP December 2009 - (Free Research) This webcast explores the benefits of migrating SAP workloads from SPARC to an integrated platform. Discover how this transition can enable your organization to increase their flexibility, scalability and reliability.  (WEBCAST) READ ABSTRACT |

Smart Techniques for Application Security: Whitebox + Blackbox Security Testing by IBM March 2010 - (Free Research) Join us for a one-hour Web seminar where members of our security research team will discuss whitebox and blackbox application security testing techniques, highlight how their approaches to vulnerability detection compliment one another and share best practices for embedding application security testing across the software development lifecycle.  (WEBCAST) READ ABSTRACT |

eGuide: THE GREEN AND VIRTUAL DATA CENTER, Chapter 8: Data Storage - Disk, Tape, Optical, and Memory by EMC Corporation January 2010 - (Free Research) The importance of this chapter is to understand the need to support and store more data using various techniques and technologies to enable more cost-effective and environmentally as well as energy-friendly data growth.  (EGUIDE) READ ABSTRACT |

Just Enough Early Architecture to Guide Development by TheServerSide.com October 2009 - (Free Research) This session is designed to help you capture the best architecture/technical solutions and ensure that they are repeated by all developers.  (VIDEO) READ ABSTRACT |

Is a Data Warehouse the Only Option for Business Intelligence? by Information Builders Inc. (E-mail this company) October 2007 - (Free Research) While data warehouses are important for many types of analytical systems, they aren’t always necessary. Building a data warehouse can dramatically increase the cost of a BI project. This paper describes data warehouses, along with many other options for placing relevant, timely information in the hands of business users.  (WHITE PAPER) READ ABSTRACT |

Lean Strategies for the Process Manufacturer by Sage (UK) Limited December 2009 - (Free Research) This primer will serve to provide an understanding of the key concepts of Lean as they apply to the process sectors, including the steps for implementation and the benefits that may be realised.  (WHITE PAPER) READ ABSTRACT |

BMC Software Hybrid Copy Techniques by BMC Software, Inc. April 2009 - (Free Research) Because organizations are demanding 24x7 availability from their IMS, DB2®, and VSAM applications, it is imperative that those applications do not experience outages. Read this whitepaper to find out how BMC's Hybrid Copy techniques help for faster system recovery in the event of a local outage.  (WHITE PAPER) READ ABSTRACT |

The Last Software You'll Ever Buy? The CRM Platform as Development Platform by Pivotal CRM, a CDC Software solution November 2009 - (Free Research) Can't decide whether to build or buy a CRM system? This podcast presents a third solution that is an application development platform that provides the building blocks for faster, cost-effective application development that achieves a better fit for your business’ processes.  (PODCAST) READ ABSTRACT |

CRM Built for IT: The Executive Guide to Selecting CRM that Meets IT Needs by Pivotal CRM, a CDC Software solution November 2009 - (Free Research) This white paper provides everything the CIO and IT team must know to evaluate a CRM system based on the critical business and technical issues that matter to IT directors and chief information and technology officers.  (WHITE PAPER) READ ABSTRACT |

Beyond the Thin Client: Why a Smart Client CRM Solution May Be a Smarter Choice by Pivotal CRM, a CDC Software solution November 2009 - (Free Research) This white paper compares and contrasts the two primary alternatives to thin clients and examines the differentiating characteristics that could impact your CRM implementation. Read on to learn why a smart client CRM solution may be a smarter choice.  (WHITE PAPER) READ ABSTRACT |

CRM Built for Marketing: The Executive Guide to Selecting CRM that Meets Marketing Needs by Pivotal CRM, a CDC Software solution July 2009 - (Free Research) How can a company ensure that their marketing department's needs are represented when choosing an enterprise-level CRM system? This white paper provides core principles companies can use to help them select a CRM system that each marketing team member feels was built just for them.  (WHITE PAPER) READ ABSTRACT |

CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.  (WHITE PAPER) READ ABSTRACT |

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