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Featured Sponsors
Service Level Monitoring: Real-Time Visibility and Reporting for Mission-Critical IT by Dorado Software
November 10, 2008 - (Free Research)
Dorado Software recently introduced Redcell OpsCenter 6.1 platform and Redcell Advanced Monitors to help you visualize, clarify and monitor IT resources and the network fabrics that bind them. This paper explores these new capabilities and how they uniquely position Dorado Software customers for the benefits of an SLA‐oriented management approach.
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Windows Server 2008 R2: Technical Overview by Microsoft Corporation India Pvt Ltd
July 01, 2009 - (Free Research)
This guide is designed to provide you with a technical overview of the new and improved features in Windows Server 2008 R2.
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The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global
October 29, 2009 - (Free Research)
This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.
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Getting Started with SharePoint 2010 by Microsoft Corporation India Pvt Ltd
December 04, 2009 - (Free Research)
Join Paul Andrew, Technical Product Manager for Microsoft's SharePoint Team, as he discusses the new features of SharePoint 2010 for developers.
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Global Real Estate Management Firm Chooses CRM Solution to Reduce TCO, Enhance Service by Microsoft
June 05, 2008 - (Free Research)
When the latest version of Microsoft Dynamics CRM became available, executives decided to upgrade to it. Now, Jones Lang LaSalle has a robust solution that easily and economically integrates into the company’s current systems and delivers functional and technical capabilities that support effective global operations.
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Countdown: Top Five Technology Challenges of Role and Entitlement Management by Guardium
November 20, 2009 - (Free Research)
When an organization commits to implementing the technologies and tools to support role and entitlement management, it faces a number of sizable challenges. In this podcast, expert Richard Mackey counts down these organizational, process, and technical challenges that block the successful deployment of role and entitlement management technology.
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Online IT Training Company Deploys Web Conferencing Service, Saves Time and Money by Microsoft
October 01, 2007 - (Free Research)
Intelliem provides customized solutions that help companies improve their IT environments and that train workers to use software productively. Intelliem needed a cost-effective Web conferencing service to replace meetings, training sessions, and presentations requiring travel to on-site locations. Microsoft® Office Live Meeting was adopted.
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What is Oracle Compatibility? by EnterpriseDB Corporation
November 09, 2009 - (Free Research)
Watch this 10 minute video and discover what Oracle compatibility means for your business from a technical, and skills point of view. This video also offers multiple low risk strategies for using Postgres Plus Advanced Server to lower your Oracle costs and utilize the advantages of the most advanced open source database available.
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Service Availability Tool by Fluke Networks
November 04, 2009 - (Free Research)
The Service Availability Tool helps network technicians and administrators verify and troubleshoot network services quickly and easily. With the Service Availability Tool you can quickly verify service port status, measure response time, run TCP trace routes, and more.
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Security Awareness: Is User Education of Any Use at All? by ESET
December 08, 2008 - (Free Research)
This paper examines arguments for and against security awareness training and education, approaches to integrating social approaches to security, and user-friendly approaches to teaching computer hygiene to mixed audiences.
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Virtualization for Dummies, 2nd HP Special Edition by Hewlett-Packard Company
October 14, 2009 - (Free Research)
Read this book for an introduction to the subject so that you can understand its promise and perils — and create an action plan to decide whether virtualization is right for you, as well as how to move forward with implementing it should you decide it is right for you.
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Intel® Core™2 Processor with vPro™ Technology and Windows® 7: Better for Business by Intel Technology Provider
October 16, 2009 - (Free Research)
Technical decision makers are faced with many challenges in today's economy: help users get more work done faster and with fewer difficulties, protect the network and individual systems from attacks or malicious code, and much more. Find out how the Intel Core 2 processor with vPro technology complements the new Windows 7 operating system.
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Using FalconStor FDS as a Backup Target for EMC NetWorker by FalconStor Software
August 01, 2009 - (Free Research)
This document describes the basic concepts and integration guidelines for FalconStor FDS in an EMC NetWorker environment. The document is intended to provide an architectural overview of FalconStor FDS being used with EMC NetWorker and the benefits of a combined solution.
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Spreadsheet Reporting with Actuate BIRT Spreadsheet by Actuate
September 09, 2009 - (Free Research)
Actuate BIRT Spreadsheet is an innovative reporting technology that produces reports as easy-to-use and familiar Excel spreadsheets, combining the autonomy users experience with Excel with the efficiency, scalability and control of a centralized reporting solution. Download this technical whitepaper to learn more about Actuate BIRT Spreadsheet.
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