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Featured Sponsors
Spreadsheet Reporting with Actuate BIRT Spreadsheet by Actuate
September 09, 2009 - (Free Research)
Actuate BIRT Spreadsheet is an innovative reporting technology that produces reports as easy-to-use and familiar Excel spreadsheets, combining the autonomy users experience with Excel with the efficiency, scalability and control of a centralized reporting solution. Download this technical whitepaper to learn more about Actuate BIRT Spreadsheet.
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Service Level Monitoring: Real-Time Visibility and Reporting for Mission-Critical IT by Dorado Software
November 10, 2008 - (Free Research)
Dorado Software recently introduced Redcell OpsCenter 6.1 platform and Redcell Advanced Monitors to help you visualize, clarify and monitor IT resources and the network fabrics that bind them. This paper explores these new capabilities and how they uniquely position Dorado Software customers for the benefits of an SLA‐oriented management approach.
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The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global
October 29, 2009 - (Free Research)
This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.
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Dasient Reports 640,000 Legitimate Websites are Infected with Malware by ESET
December 10, 2009 - (Free Research)
In this episode of The Malware Report, Randy Abrams talks about web based malware and particularly recent reports that legitimate websites are being compromised. Listen in to learn more about keeping your system safe and ensuring that you aren’t inadvertently passing on these malware threats.
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The Web Hacking Incidents Database 2009 Bi-Annual Report by Breach Security
August 03, 2009 - (Free Research)
Criminals focus on exploiting web application vulnerabilities in order to plant malware and thus infect clients who visit websites. Read this report to learn more about the drivers behind web hacking, the vulnerabilities hackers exploit, and the types of organizations attacked most often.
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Banking Trojans Led to $40 Million Stolen from Small Businesses by ESET
December 10, 2009 - (Free Research)
In this episode of The Malware Report, Randy Abrams talks about a recent online banking attack from which cybercriminals were able to steal over forty million dollars from small and midsized businesses. Find out what went wrong and listen in for some hints and tips that can help keep your banking information safe.
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Associated Banc-Corp Case Study by SafeNet, Inc.
November 09, 2009 - (Free Research)
After comparing several different software- and hardware-based solutions (including biometrics), reviewing industry-trusted research reports (such as Gartner), and talking to existing customers and technical staff of various other vendors, Associated Banc-Corp selected SafeWord for Citrix® a strong authentication solution.
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Fake Facebook Email Puts Your Computer and Network at Risk by ESET
December 10, 2009 - (Free Research)
In this episode of The Malware Report, Randy Abrams talks about Phishing attacks and particularly about fraudulent e-mails that attempt to impersonate Facebook or other social networking sites. Listen to this podcast to get some great advice on dealing with social engineering attacks and keeping your system safe from the botnet zombie threat.
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How a PDF Can Lead to a Serious Malware Infection by ESET
December 10, 2009 - (Free Research)
In this episode of The Malware Report, Randy Abrams talks about a vulnerability in Adobe Acrobat Reader that can lead to potentially serious malware infections. Listen in to find out more about this vulnerability and how to ensure that your system isn’t compromised by just opening the wrong PDF file at the wrong time.
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Reduce the Pain of ERP Upgrades with Better Planning by SAP AG
June 01, 2007 - (Free Research)
This Report offers guidance on developing an overall corporate strategy for maintaining an ERP system by providing practical advice for planning and managing an ERP upgrade project.
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Intelligent Defense: SIMs for Threat Management by Q1 Labs
November 18, 2009 - (Free Research)
Learn about security information management systems (SIMs) and how they support a security information lifecycle of collection, alerting, reporting, and forensics.
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Security Awareness: Is User Education of Any Use at All? by ESET
December 08, 2008 - (Free Research)
This paper examines arguments for and against security awareness training and education, approaches to integrating social approaches to security, and user-friendly approaches to teaching computer hygiene to mixed audiences.
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Seven Best Practices for Managing Software Intellectual Property in an Open Source World by Black Duck Software
October 07, 2009 - (Free Research)
Over the past decade, a powerful new approach to development - open source software - has risen to prominence, dramatically increasing the opportunity to re-use existing software. This report describes a set of seven best practices whose objective is to encourage development based on component re-use and software assembly.
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Finding Value in Services: A Navigational Guide by Alcatel-Lucent
May 08, 2009 - (Free Research)
Nine out of ten communications-intensive organizations are seeking outside help in building mobility-enriched, IP-centric environments. Most organizations are currently seeking assistance for transactional functions, but a far wider service continuum is actually available. Read this analyst report to learn more.
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Boost ROI with Faster, Easier, VISUAL Analytics by SPSS Inc. Worldwide Headquarters
February 24, 2009 - (Free Research)
Join us at this live webcast and learn how you can:<ul>
<li>Use RFM analysis to quickly rank customers for high-return marketing</li>
<li>Use advanced visualization techniques to uncover segments and patterns in your data, and apply these insights to growth, acquisition, and retention planning</li>
<li>and more</li></ul>
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Podcast: Emerging Media Series II: Blogs and Real Simple Syndication Report by KnowledgeStorm, Inc
(E-mail this company)
September 2006 - (Free Research)
This podcast will focus on the content of a new KnowledgeStorm research report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing. The research finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought.
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