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CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc..
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Customizable Customer Relationship Management (CRM) Suite for Enterprises by CDC Software - Pivotal CRM.
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Winning Strategies for Customer Responsiveness - An Article from IQ Magazine by Cisco Systems, Inc

February 28, 2008 - (Free Research)
A basic platform for successful customer responsiveness is an IP-based call center, also known as a customer contact center. 
(ARTICLE) READ ABSTRACT | GO TO ARTICLE

Customizable Customer Relationship Management (CRM) Suite for Enterprises by CDC Software - Pivotal CRM (E-mail this company)

Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt & integrate to fit their unique business processes. 
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22 Things a Domino Administrator Needs to Know About Spam – An Interview with a Spammer by Mayflower Software

March 2008 - (Free Research)
Spam has become more than just clutter in the inbox; it’s now the leading way to facilitate computer crimes. In this eGuide, read the answers to over 20 questions SearchDomino.com members asked a reformed spammer. 
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ERP for Service Organizations by Epicor Software Corporation.

Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management. 
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Chapter 4 – Disaster Recovery and Virtualization by NetApp

April 2008 - (Free Research)
Storage replication is a popular method for synchronizing production and disaster recovery (DR) sites in virtual server environments. 
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Ross Enterprise ERP - Enterprise Resource Planning by CDC Software - Ross Enterprise

Ross Enterprise ERP business solutions from CDC Software are designed to address the unique challenges of recipe and formula-based process manufacturers. If you are in the Food and Beverage, Life Sciences, Chemicals, Metals, Natural Products, or other process manufacturing industries, Ross Enterprise ERP is designed specifically for you. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation.

Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Five Ways ERP Can Help You Implement Lean by Epicor Software Corporation.

February 2008 - (Free Research)
Lean is the continuous pursuit of waste elimination. ERP systems are the central nervous system of the organization. Learn how ERP and Lean can be used to support and enable the most important objectives of one another. 
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CS-ENTERPRISE--Complete Enterprise Configuration Management System by Configuration Solutions

Our CS-Enterprise software suite allows you to quickly deploy a configuration solution throughout your entire organization and extended enterprise. 
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Data Deduplication Handbook by Overland Storage.

February 2008 - (Free Research)
The birth of data deduplication has completely changed the way we manage and protect our data. But will it work in your infrastructure? This handbook will help you decide by offering advice on data deduplication technologies and product offerings. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

E-Guide: Storage Choices for Virtual Machine Disaster Recovery by Hewlett-Packard Company

September 2008 - (Free Research)
When evaluating storage solutions for Disaster Recovery in a virtual environment, there are several aspects you should consider. In this E-Guide discover several concerns to be aware of when planning for disaster recovery in a virtual server environment. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Why B2C Database Marketing Firms Don't Understand B2B Companies by Extraprise Group, Inc.

August 2008 - (Free Research)
This whitepaper explains why B2C-oriented database marketing firms lack an understanding of how the data they manage and discover are really used. It also addresses how B2B marketers need a complex process to make their efforts more productive. 
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Data Governance Strategies: Helping Your Organization Comply, Transform, and Integrate by Informatica Corp.

September 2008 - (Free Research)
Data governance establishes policies and procedures for sharing data, as well as improving data’s quality, structure, and auditability. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Sales Order Management Software for .Net2.0 by SLINGSHOT.

Provide superior service by addressing your customers’ individual needs. Automate manual processes using electronic workflows and integrate your on-line transactions between customers and suppliers. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

IT Leadership Strategy: How to Provide World-Class Help Desk Support by Citrix Online-GotoAssist

July 2008 - (Free Research)
Attend this Webinar to get an under-the-hood look at how GoToAssist Corporate remote support enables the IT organization to be the engine that keeps your end users productive and your company running. 
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

On-demand or On-premise CRM: 10 Things to Consider before Making Your Decision by Sage (UK) Limited

August 2008 - (Free Research)
This whitepaper examines the 10 most important considerations associated with CRM selection and discusses how both on-demand and on-premise deployments impact upon them. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Customer Support Solution by Extraview Corporation (E-mail this company)

As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Advanced Professional Services Automation / Project Portfolio Management by Unanet Technologies (E-mail this company)

Unanet PSA/PPM software is an earned value management system that improves resource scheduling and forecasting, project management, project portfolio management, project accounting, timesheets and expense reports for government contractor, professional services, advanced technology, and Fortune 100 internal services organizations. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

6 Steps To ERP Implementation Success by IFS

February 2008 - (Free Research)
Implementing ERP, CRM, EAM is complicated. Here are six simple steps to take in order to manage that complexity. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Tuning Your ERP Application by Quest Software, Inc

April 2008 - (Free Research)
Despite the myth of “untouchability”, there are many opportunities for tuning commercial packaged application performance. This whitepaper discusses opportunities for tuning commercially available packaged applications. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Storage Consolidation 101 by Dell, Inc

July 2008 - (Free Research)
This E-Guide, features expert articles and tips from SearchStorage.com outlines the major aspects of initiating a consolidation project. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

IP Phone Applications Provide a Recipe for Success - An Article from IQ Magazine by Cisco Systems, Inc

November 2008 - (Free Research)
Read this paper to learn how, a Subway sandwich franchisee used network applications on IP phones to increase efficiency and motivate employees. Discover how a new card management and staffing outcall applications alone saved about $500,000 the first year. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Keep Your Web Customers Coming Back: Three Improvements to Enhance Your Customer's Experience by Cisco Systems, Inc

February 2008 - (Free Research)
Read this whitepaper to learn how to ensure a positive Web experience for your customers. Discover three steps you can take right now to enhance your customer's experience. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

IFS Applications - Supply Chain Management by IFS

Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

ServicePower - Strengthening the Service Chain by SERVICEPower.

ServicePower’s application set is highly configurable – you can choose what works best for your service organization. The same application is proven in a wide range of service industries and so our customers represent a cross-section of world leading companies in the insurance, medical, appliance, security and consumer electronics industries. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

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