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Mondial Assistance Group Shares Best Processes to Improve Quality, Efficiency by Lombardi Software, An IBM Company

December 18, 2009 - (Free Research)
Mondial Assistant Group wanted to share best processes across their 28 global business units but they lacked a platform for sharing process knowledge. So they turned to Lombardi Blueprint, a hosted service that fosters easy collaboration among non-technical business users who want to document and analyze their processes. Read on to learn more. 
(CASE STUDY) READ ABSTRACT |

TotalJobs Group – Sitecore fills Web CMS vacancy at Totaljobs Group by Sitecore

July 31, 2013 - (Free Research)
To empower non-technical business stakeholders and reduce the reliance on specialist developers, Totaljobs Group needed to select the right web content management system. View this case study to learn how they reduced development costs substantially by shifting the responsibility for managing website content. 
(CASE STUDY) READ ABSTRACT |

Driving Profitable Decisions with Business Rule Management by FICO

September 09, 2010 - (Free Research)
Business rules management systems (BRMS) help organizations efficiently develop, execute, and maintain their business rules in a centralized environment. Learn about how these solutions work, how they help businesses make profitable decisions, what to look for in a BRMS, and keys to a successful and profitable BRMS initiative in your organization. 
(WHITE PAPER) READ ABSTRACT |

A Usability Comparison of the Top Three Data Modeling Tools by CA ERwin from CA Technologies

October 20, 2011 - (Free Research)
Read this white paper to get a comparison of data modeling tools. 
(WHITE PAPER) READ ABSTRACT |

File-interface Deduplication System (FDS) Technical Whitepaper: Using FalconStor FDS as a Backup Target for Veritas NetBackup by FalconStor Software

April 21, 2011 - (Free Research)
This document describes the basic concepts and integration guidelines for FalconStor FDS in a Veritas NetBackup environment. 
(WHITE PAPER) READ ABSTRACT |

Seven Things to Look for in a Colocation Provider by SAVVIS

December 31, 2012 - (Free Research)
This resource outlines the difference between the data center and colocation services and explains the different types of colocation providers out there. In addition, view the top seven things you should look for in any potential colocation provider. 
(WEBCAST) READ ABSTRACT |

Key elements of SAP business suite by HP

September 16, 2013 - (Free Research)
This paper is intended for new and existing SAP Business Suite customers, technical solution architects, IT managers, decision makers and HANA system administrators wishing to learn more about deploying an HP AppSystem for SAP Business Suite on HANA solution. 
(WHITE PAPER) READ ABSTRACT |

How to Fine-Tune your Contact Center by SearchCRM

August 07, 2013 - (Free Research)
With call center software, best business practices can be difficult to navigate. But the payoff is worth investigating. In this handbook, readers find detailed explanations of the latest call center technologies as well as insight on call center management—including schedule and workforce management. 
(EGUIDE) READ ABSTRACT |

Using Social Media to Win Over Customers by SearchCRM

March 12, 2013 - (Free Research)
While many businesses are eager to join their customers at the social media party, doing so without the proper internal processes in place could spell disaster. In this brief expert e-book, you can learn how to create a successful social CRM initiative (and valuable customer relations) through implementing the right processes and technologies. 
(EBOOK) READ ABSTRACT |

SQL Server 2012 PolyBase for Parallel Data Warehouse by HP

February 26, 2013 - (Free Research)
This brief video introduces SQL Server 2012 PolyBase for parallel data warehouse, which combines the relational database world with the world of unstructured data and Hadoop – allowing you to improve data-fueled decision-making. 
(VIDEO) READ ABSTRACT |

Forging a CEM Strategy by SearchCRM

August 28, 2013 - (Free Research)
Shoppers are looking for more personalized, responsive, relevant experiences, and in order to provide that, your business needs an effective customer experience management (CEM) strategy. Learn how when you access this expert three-part e-guide and discover six top concepts that make up a successful CEM strategy. 
(EGUIDE) READ ABSTRACT |

Clinical Documentation: Driving Performance in the New World of Healthcare by Nuance

August 28, 2013 - (Free Research)
This resource asks some important questions regarding healthcare operations, and examines key tactics that can help you take the pain out of the documentation process and find healthcare success. 
(WHITE PAPER) READ ABSTRACT |

Quality Assurance Throughout the Clinical Documentation Workflow by Nuance

December 31, 2011 - (Free Research)
How can you successfully manage the clinical documentation creation process in order to maximize quality while also containing costs and ensuring patient confidentiality? This resource introduces a tool that enables you to do just that. Read on to learn more now. 
(WHITE PAPER) READ ABSTRACT |

Emerson Hospital Lowers Costs 50% by Outsourcing Transcription by Nuance

December 31, 2012 - (Free Research)
Access this case study today to learn how the right outsourced transcription service enabled Emerson Hospital to reduce turnaround time from days to hours while also cutting costs by 50%. 
(CASE STUDY) READ ABSTRACT |

How Outsourcing Transcription Facilitates EHR and Meaningful Use by Nuance

December 31, 2012 - (Free Research)
Learn about a full-service, outsourced transcription option for healthcare enterprises that combines speech recognition with transcription services, enabling you to produce and deliver cost-effective, timely, and high-quality clinical documentation. 
(WHITE PAPER) READ ABSTRACT |

Poudre Valley Health System Saves over $6 Million, Increases Medical Transcription Productivity by Nuance

December 31, 2012 - (Free Research)
This case study reveals the on-demand platform for computer aided medical transcription (CAMT) that PVHS adopted to improve their transcription process, improve productivity, and reduce costs. View now to uncover if a similar solution could work for your organization! 
(CASE STUDY) READ ABSTRACT |

Dismantling Barriers to EHR Adoption and Health Information Exchange by Nuance

December 31, 2012 - (Free Research)
Explore the challenges CIOs and CMIOs are facing when it comes to EHR and HIE adoption and explore how speech recognition and clinical language understanding technologies are helping forward-thinking organizations overcome these issues. 
(WHITE PAPER) READ ABSTRACT |

Meaningful Use: Preserving the Health Story, Providing Structure for The EHR by Nuance

December 31, 2012 - (Free Research)
Discover how using native language processing (NLP) can help your clinicians fully express and record the patient story by identifying information within structured text and transforming it into data to input into the EHR. 
(WHITE PAPER) READ ABSTRACT |

Brigham and Women’s Hospital Saves Over $9 Million, Improves Medical Transcription Productivity 123% by Nuance

December 31, 2012 - (Free Research)
Learn about the on-demand software solution Brigham and Women's Hospital selected that uses speech recognition technology to streamline and simplify their transcription processes. 
(CASE STUDY) READ ABSTRACT |

How to streamline clinical documentation with back-end speech recognition by Nuance

August 15, 2013 - (Free Research)
Healthcare organizations are on the hunt for ways to create the highest-quality documentation possible. This resource explains how a back-end speech recognition platform can help you get there while also increasing productivity and reducing costs. 
(WHITE PAPER) READ ABSTRACT |

The New CRM Metrics: Putting Them to Work by SearchCRM

January 25, 2013 - (Free Research)
There is added pressure for contact center agents, with customers armed to the teeth with devices to connect with businesses- from tweets to texts to telephone calls. But with proper metrics to gauge their performance and lead to instructive training, some of that pressure can be alleviated. 
(WHITE PAPER) READ ABSTRACT |

Customer Experience Exchange E-Zine: Issue 3 by SearchCRM

March 20, 2012 - (Free Research)
In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%. 
(EZINE)

Deliver Better Results Across the Data Management Lifecycle: HP AppSystem for Microsoft SQL Server 2012 Parallel Data Warehouse by HP

October 18, 2013 - (Free Research)
The following whitepaper outlines the important steps to consider when implementing a diversified data management strategy. 
(WHITE PAPER) READ ABSTRACT |

BPO Edge Finance and Accounting Edition 2013 by HP

May 31, 2013 - (Free Research)
In this resource, learn how finance and accounting innovations can spur strategic initiatives, the importance of standardizing processes, how big data can lead to big opportunities, and much more. 
(EBOOK)

Expert e-zine: Business application strategy, from ERP to the cloud and beyond by SearchSAP

March 05, 2012 - (Free Research)
In this first issue of Business Applications Digest, find advice from industry insiders on mastering the five success factors for enterprise resource planning (ERP) upgrades, choosing the best fit between 'best of breed' business intelligence (BI) and built-in ERP tools, and how to take advantage of the latest Software as a Service (SaaS) trends. 
(EZINE)

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