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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
>> Discover more offerings from SAP America, Inc..

 Microsoft Exchange 2010 on VMware: Use Cases by VMware, Inc.

October 14, 2010 - (Free Research)
This paper provides use cases and primary technical benefits that can be achieved by deploying Exchange 2010 on VMware vSphere. 
(WHITE PAPER) READ ABSTRACT |

Best Practices Guide: Microsoft Exchange 2010 on VMware by VMware, Inc.

October 14, 2010 - (Free Research)
This paper provides use cases and primary technical benefits that can be achieved by deploying Exchange 2010 on VMware vSphere. 
(EGUIDE) READ ABSTRACT |

How to Migrate from VMware to Red Hat Enterprise Virtualization by Red Hat and JBoss

June 01, 2011 - (Free Research)
This webcast provides an introduction to Red Hat Enterprise Virtualization. Watch now to discover the whys of migration - the technical benefits and cost savings of RHEV - as well as the hows - the latest tools and services available for your use. 
(WEBCAST) READ ABSTRACT |

Expert Advice for Making the Move From Unix to Linux by Red Hat and HP

February 23, 2011 - (Free Research)
Once you know how to make a business case for migration, learn how to train your Unix staff to manage Linux environments. Find out about key differences between the two operating systems and provide your team with tactics for optimal backup and performance monitoring. 
(EGUIDE) READ ABSTRACT |

Virtualizing Microsoft® Exchange Server 2007: Building a Better Platform with VMware® Infrastructure 3 by VMware, Inc.

May 2008 - (Free Research)
Read about how the enhancements of Exchange 2007, running on virtual machines, increased performance while decreasing costs for a VMware customer. Understand how this approach to server administration lets IT adapt to the demands of enterprise. 
(WHITE PAPER) READ ABSTRACT |

Cloud Computing by Government Agencies: Meeting Business and Security Challenges in the Cloud by IBM

August 2010 - (Free Research)
This article briefly describes the procurement challenges and then jumps into advising government cloud service purchasers on the positives and negatives of security in the cloud, and how to manage their potential vendors' security risks. Read on to learn more. 
(TECHNICAL ARTICLE)

Maximize IT Flexibility and Lower Costs with Grid Computing on Windows by Oracle Corporation

June 2008 - (Free Research)
View this webcast to learn about grid capabilities including resource pooling and sharing, dynamic resource provisioning, and automated monitoring and management. 
(WEBCAST) READ ABSTRACT |

Computer Weekly – 29 January 2013: The end of the PC refresh cycle? by ComputerWeekly.com

January 2013 - (Free Research)
In this week's Computer Weekly, we ask if the days of the PC refresh cycle are over, due to declining PC sales, consumer technology and virtualisation. Remote working can be a challenge – but one project manager is doing so on Mount Everest. And we kick-off our latest buyer's guide, looking at infrastructure needs for big data. Read the issue now. 
(EZINE) READ ABSTRACT |

802.11n Technology by Meraki

August 2010 - (Free Research)
This paper summarizes the benefits of a wireless LAN (WLAN) network for an introduction to Multiple-In Multiple-Out (MIMO) technology. Read on to learn so much more. 
(WHITE PAPER) READ ABSTRACT |

Delivering ROI with Enterprise Social Computing by NewsGator

April 2009 - (Free Research)
This paper will demonstrate how social computing solutions can help improve three core areas of your business: 1)Reducing expenditures 2)Leveraging current investments 3)Improving operating efficiency 
(WHITE PAPER) READ ABSTRACT |

Muscle in a Box by Cray

July 2009 - (Free Research)
This presentation transcript is on the Cray CX1 personal supercomputer with ANSYS simulation software. Presenters are Barb Hutchings from ANSYS and Ian Miller from Cray. ANSYS is working with Cray on a joint solution, and the motivation today is the really huge value proposition that high performance computing brings to ANSYS customers. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

The ECHO™ - Avaya Connection: ECHO™, and How It Interacts with Avaya's Telephony Solutions by Teleformix

July 2008 - (Free Research)
Read this paper to learn how Teleformix's ECHO™ digital recording solution integrates seamlessly with Avaya's telephony systems, providing your company with a crucial customer service tool - quality assurance recording. 
(WHITE PAPER) READ ABSTRACT |

Oracle PeopleSoft CRM Integration into the Contact Center by AMC Technology

May 2008 - (Free Research)
This technical integration brief explains how the PeopleSoft CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC. 
(WHITE PAPER) READ ABSTRACT |

JBoss Enterprise Middleware, by Red Hat: Technical Support Services Leader by Red Hat

November 2011 - (Free Research)
This white paper discusses the features of JBoss Enterprise Middleware and highlights technical and customer support as the key characteristic that sets this middleware apart from the competition. 
(WHITE PAPER) READ ABSTRACT |

Scribe Inside Track - Data integration and Migration Experts by Scribe Software Corporation

January 2011 - (Free Research)
Watch this video to learn about a subscription-based service from Scribe that gives you access to exclusive technical content and other tips and tricks that aren't included in standard documentation.If you're considering tools from Scribe, tune in now and learn more about the options for improved CRM integration. 
(VIDEO) READ ABSTRACT |

The Force.com Multitenant Architecture: Understanding the Design of Salesforce.com's Internet Application Development Platform by Salesforce.com

March 2009 - (Free Research)
To meet the extreme demands of its large user population, Force.com's foundation is a metadatadriven software architecture that enables multitenant applications. This paper explains the patented technology that makes the Force.com platform fast, scalable, and secure for any type of application. 
(WHITE PAPER) READ ABSTRACT |

The 10 worst practices for Technical Support and how to overcome them by NTR Global

November 2011 - (Free Research)
Delivering superior service and support is more important than ever as companies strive to differentiate themselves from the competition. In many organizations, service quality is governed by self-harming "worst practices" instead of productive best practices. Learn what these practices are and how to avoid them. 
(WHITE PAPER) READ ABSTRACT |

Scribe Insight Architecture Overview: A TECHNICAL OVERVIEW OF THE SCRIBE INTEGRATION TOOL by Scribe Software Corporation

March 2008 - (Free Research)
Scribe Insight has been specifically designed to support the effective deployment of a number of market leading business applications including Microsoft Dynamics CRM, Salesforce, SalesLogix, and Microsoft Dynamics GP. 
(WHITE PAPER) READ ABSTRACT |

Optim Data Growth Solution for Oracle's PeopleSoft Enterprise by IBM

IBM's Optim™Data Growth Solution for Oracle's PeopleSoft Enterprise provides proven archiving capabilities. Now you can align continuous control of your PeopleSoft data with business objectives to optimize performance, mitigate risks and control costs. 
(SOFTWARE PRODUCT)

Oracle Database - The best choice for Siebel Applications by Oracle Corporation

April 2010 - (Free Research)
This white paper covers the business and technology reasons behind customers' continued choice of Oracle Database for their Siebel Applications deployments. 
(WHITE PAPER) READ ABSTRACT |

Commerce Anywhere: A Business and Technology Strategy to Maximize Cross-Channel Commerce Growth by Oracle Corporation

April 2011 - (Free Research)
E-commerce has gone from fringe to foundation. Now, businesses must tailor their customer serivce approach to the more complex "anytime, anywhere" customer with mobile device in hand. This white paper from Oracle details the "commerce anywhere" approach. 
(WHITE PAPER) READ ABSTRACT |

Transforming the Help Desk with Remote Support Services by LogMeIn, Inc.

July 2011 - (Free Research)
This whitepaper looks at the challenges and solutions for providing technical support to customers. Learn about a support solution offering full support to customers remotely while tracking end-user feedback for start-ups to large organizations. 
(WHITE PAPER) READ ABSTRACT |

Implementing Web Chat: How to Launch, Staff, and Monitor by Citrix Online- GoToAssist

October 2011 - (Free Research)
Read this white paper to learn more about why you should implement web chat into your current customer support operations. 
(WHITE PAPER) READ ABSTRACT |

Technical Computing Benefits with IBM FlashSystem by IBM

April 2013 - (Free Research)
This white paper explains why high performance computing (HPC) systems generate and consume massive amounts of data that are hungry for high storage performance, and explores the technical computing benefits offered from a major vendor's comprehensive flash portfolio. 
(WHITE PAPER) READ ABSTRACT |

ReferenceWare by SkillSoft Corporation

ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment! 
(SOFTWARE PRODUCT)

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