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Increased Productivity, Decreased Cost, Happier Employees: First American Meets Its Goals with TechExcel HelpDesk by TechExcel

August 2008 - (Free Research)
TechExcel's HelpDesk application is unique in the industry, offering a combination of intuitive interfaces, sustainable performance, and total customizability for a reasonable price. 
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Improve Test Productivity and Product Quality through Test Management by TechExcel

June 2008 - (Free Research)
QA organizations are under increasing pressure to complete their testing in ever-shorter time frames. To meet these challenges, these organizations are pursuing several different strategies to accomplish their goals. 
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Improving Help Desk Efficiency: Asset Management and Help Desk Optimization by TechExcel

August 2008 - (Free Research)
This paper explains how asset discovery, and AssetWise Discovery software, plays a vital role in raising help desk efficiency while maintaining customer satisfaction and resolving problems effectively. 
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Apply the ITIL Framework with Confidence by TechExcel

August 2008 - (Free Research)
This whitepaper explains how ITIL provides the foundation for quality IT service management. It actively supports corporate goals by offering services that are based on efficient principles and adequately fulfilling business requirements. 
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Integrated Solutions for Defect and Project Tracking by TechExcel

June 2008 - (Free Research)
This paper describes the unique approach and conceptual model that has made DevTrack a clear leader in today's competitive defect tracking market. 
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Knowledge-centric Application Lifecycle Management by TechExcel

June 2008 - (Free Research)
Achieve knowledge-centric application lifecycle management (ALM) in your organization for seamless knowledge transfers and ensure that the best processes and method are used during each phase of project development. 
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Enterprise Integration Platform as a Service Vendors Compared by MuleSoft

February 2014 - (Free Research)
Consult the following extensive report from Gartner, Inc. to get a firsthand look at a 15 different iPaaS vendors. Learn about the strengths and cautions to consider, niche vendors, and more—ultimately allowing you to make the best choice the first time. 
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Smart Process Applications Evaluation, Q2 2013 by OpenText

April 2013 - (Free Research)
This Forrester Wave report aims to help CIOs find the right smart process app vendor partners for improving this full spectrum of human-based processes. Read today to explore Forrester's key takeaways after conducting a 15-criteria evaluation of twelve software vendors. 
(WHITE PAPER) READ ABSTRACT |

Six Synergy Truths When Sourcing WFO & CCI From One Vendor by Genesys

March 2014 - (Free Research)
Many organizations are looking to outsource their contact center infrastructure or workforce optimization (WFO) in order to reduce costs and increase efficiency. However, some forward-thinking companies are outsourcing both from the same vendor, in an interconnected environment. 
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Understanding the Total Cost of Ownership for Endpoint Security Solutions by Sophos, Inc.

March 2009 - (Free Research)
When moving to an endpoint security solution, should you stick with your current vendor or shop around? To shed some light on this issue, Sophos commissioned an independent research study to quantify all of the cost areas involved in migrating to an endpoint security product and managing that solution afterward to create a TCO comparison. 
(ANALYST REPORT)

Understanding the Total Cost of Ownership for Endpoint Security Solutions by Sophos, Inc.

March 2009 - (Free Research)
When moving to an endpoint security solution, should you stick with your current vendor or shop around? To shed some light on this issue, Sophos commissioned an independent research study to quantify all of the cost areas involved in migrating to an endpoint security product and managing that solution afterward to create a TCO comparison. 
(ANALYST REPORT) READ ABSTRACT |

SSG Report: Dell #1 Vendor of Choice for SSDs by Dell, Inc.

December 2013 - (Free Research)
This report delves into the use cases where solid state storage has tremendous performance advantages and can produce reduced costs due to performance or enable applications that have been near to impossible using HDD technology. 
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Why Consolidating Vendors Can Help You Achieve a Sound Records Management Strategy by Iron Mountain

November 2013 - (Free Research)
Access this white paper to gain expert insights on why and how you should consolidate your records management vendors. Discover the benefits of doing so and at the same time, uncover how this solution can help sharpen your competitive edge. 
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An Overview of the Cloud Market Vendor Landscape for Enterprise Users by VMware, Inc.

September 2012 - (Free Research)
This market profile from Taneja Group provides an objective review of 11 leading cloud vendors and public cloud service provides and includes key takeaways for IT leaders to consider when selecting a vendor. 
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Debunking the Myth of the Single-Vendor Network by Juniper Networks, Inc.

December 2010 - (Free Research)
Read this analyst report to see why most organizations should consider a dual-vendor or multivendor solution as a viable approach to building their network.  Not only are significant cost savings achievable with no increase in network complexity, but there is also an improvement in focus on meeting business requirements. 
(ANALYST REPORT) READ ABSTRACT |

Remote Vendor Access: Not All Access Should Be Treated Equally by Dell Software

September 2012 - (Free Research)
This white paper explains why Remote Vendor Access (RVA) should not be treated the same as traditional remote access for employees. Explore how a new set of remote access requirements can ensure that your enterprise remains in step with both compliance regulations and security expectations. 
(WHITE PAPER) READ ABSTRACT |

The Forrester Wave™: WAN Optimization, Q4 2009 by BlueCoat

November 2009 - (Free Research)
In Forrester’s 65-criteria evaluation of wide-area network (WAN) optimization vendors, we found that Blue Coat Systems and Riverbed Technology lead the pack, in part due to the changes these vendors made over the past year through acquisition of complementary products. 
(ANALYST REPORT) READ ABSTRACT |

Decision Matrix: Selecting an Enterprise Content Management Vendor (Competitor Focus) by EMC Corporation

May 2008 - (Free Research)
Due to demand from enterprises which want to invest in the most appropriate Content Management solution, Datamonitor has developed the ECM Decision Matrix and selection tool. 
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Magic Quadrant for Mobile Device Management Software by IBM

December 2012 - (Free Research)
This Magic Quadrant for mobile device management software explores the top vendors' MDM offerings. Discover the strengths and cautions associated with each MDM vendor to see which one is right for you, or if your current vendor is living up to its competition. 
(WHITE PAPER) READ ABSTRACT |

Gartner Magic Quadrant: Selecting a vendor by IBM

November 2011 - (Free Research)
The demand for greater ecommerce capabilities is growing leading CIOs and IT professionals concerned with choosing the perfect vendor. Through this in-depth vendor analysis by Gartner, uncover the top 6 questions you should ask and the strengths and weaknesses of the top 20 e-commerce vendors. 
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Presentation Transcript: Buying Your BI Solution from Your ERP Vendor: Strategic Business Enabler or IT Convenience? by IBM

October 2009 - (Free Research)
This presentation transcript explores the benefits and drawbacks of buying business intelligence (BI) solutions from enterprise resource planning (ERP) vendors, and shares survey results that reveal whether or not customers who have gone down the sole-sourcing path are happy with their decision. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Smartself-service – a guide for buyers by ComputerWeekly.com

March 2013 - (Free Research)
Analysts Rob Bamforth and Clive Longbottom offer a checklist for assessing suppliers for smart-self service projects. 
(ANALYST REPORT) READ ABSTRACT |

Interoperating with Cisco Systems: Hands-On Look at Configuring D-Link and Cisco for Seamless Savings by D-Link

July 2010 - (Free Research)
The best network design invariably is multi-vendor. That is even more true in an era of constrained budgets where sticking with your existing vendor brings with it not only a price premium, but also the continuation of proprietary approaches. Read this whitepaper to learn more about D-Link's interoperability benefits with Cisco systems. 
(WHITE PAPER) READ ABSTRACT |

Vendor Landscape: Video Conferencing by Avaya

August 2013 - (Free Research)
This resource takes an in-depth look at the videoconferencing (VC) vendor marketplace, as well as must-have VC capabilities and features. Also inside, find a side-by-side comparison of VC vendor strengths and weaknesses. 
(WHITE PAPER) READ ABSTRACT |

Single Vendor Network: Myth or Reality by Avaya

June 2011 - (Free Research)
This white paper presents an analysis conducted by Gartner of hundreds of clients discussing why they introduced a second vendor into their network infrastructure, and the impact it has on operational costs. 
(WHITE PAPER) READ ABSTRACT |

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