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Increased Productivity, Decreased Cost, Happier Employees: First American Meets Its Goals with TechExcel HelpDesk by TechExcel

August 2008 - (Free Research)
TechExcel's HelpDesk application is unique in the industry, offering a combination of intuitive interfaces, sustainable performance, and total customizability for a reasonable price. 
(WHITE PAPER) READ ABSTRACT |

Improve Test Productivity and Product Quality through Test Management by TechExcel

June 2008 - (Free Research)
QA organizations are under increasing pressure to complete their testing in ever-shorter time frames. To meet these challenges, these organizations are pursuing several different strategies to accomplish their goals. 
(WHITE PAPER) READ ABSTRACT |

How to tackle risk taxonomy by ComputerWeekly.com

November 2010 - (Free Research)
This Technical Standard provides a taxonomy describing the factors that drive risk – their definitions and relationships. This Technical Standard is not a reference or tutorial on how to assess or analyze risk, as there are many such references already available. 
(WHITE PAPER) READ ABSTRACT |

Rational Requirements Composer by IBM

September 2009 - (Free Research)
Download a free trial of IBM Rational Requirements Composer V1.0.0.1, a requirements definition tool for organizations seeking easy to use elicitation and definition tools that enhance their ability to create the right requirements for their projects and drive improved quality, speed, and alignment across the IT lifecycle. 
(TRIAL SOFTWARE) READ ABSTRACT |

Public, Private and Hybrid Cloud Storage: Expert Definitions and Configuration Steps by Oracle Corporation

November 2012 - (Free Research)
This expert E-Guide is a great intro to cloud storage. Learn four key definitions of private cloud storage, five advantages of cloud storage and a Q&A with a Gartner research VP on hybrid cloud storage. 
(EGUIDE) READ ABSTRACT |

Spam, Spammers, and Spam Control by Trend Micro GmbH

March 2009 - (Free Research)
This Ferris Research white paper looks at spam: what it is, how it is sent, and how it is filtered. It unravels the complexities and gives an accessible, factual overview into the scourge of spam. 
(WHITE PAPER) READ ABSTRACT |

The Sonic ESB: An Architecture and Lifecycle Definition by Progress

January 2005 - (Free Research)
Enterprise service bus (ESB) is a key SOA infrastructure technology to connect, mediate and control services and their interactions. Read this detailed analysis of the architecture and lifecycle of an ESB. 
(WHITE PAPER) READ ABSTRACT |

Improving Help Desk Efficiency: Asset Management and Help Desk Optimization by TechExcel

August 2008 - (Free Research)
This paper explains how asset discovery, and AssetWise Discovery software, plays a vital role in raising help desk efficiency while maintaining customer satisfaction and resolving problems effectively. 
(WHITE PAPER) READ ABSTRACT |

Apply the ITIL Framework with Confidence by TechExcel

August 2008 - (Free Research)
This whitepaper explains how ITIL provides the foundation for quality IT service management. It actively supports corporate goals by offering services that are based on efficient principles and adequately fulfilling business requirements. 
(WHITE PAPER) READ ABSTRACT |

Integrated Solutions for Defect and Project Tracking by TechExcel

June 2008 - (Free Research)
This paper describes the unique approach and conceptual model that has made DevTrack a clear leader in today's competitive defect tracking market. 
(WHITE PAPER) READ ABSTRACT |

Knowledge-centric Application Lifecycle Management by TechExcel

June 2008 - (Free Research)
Achieve knowledge-centric application lifecycle management (ALM) in your organization for seamless knowledge transfers and ensure that the best processes and method are used during each phase of project development. 
(WHITE PAPER) READ ABSTRACT |

Getting your Requirements Right: Collaborate with Stakeholders to Work Smarter by IBM

May 2009 - (Free Research)
This white paper considers the changing focus of the requirements space and how requirements definition differs from requirements management. A business analyst's struggles with defining requirements using common office software and tools are related. Finally, a requirements definition solution is introduced and discussed. 
(WHITE PAPER) READ ABSTRACT |

Requirements Definition as the Foundation for Effective Software Delivery by IBM

March 2009 - (Free Research)
This white paper examines the challenges that impede teams as they try to collect, analyze, and evaluate ideas to define the best solution requirements. The paper also provides information on the four critical areas to defining great requirements and how IBM Rational® solutions help teams address these areas. 
(WHITE PAPER) READ ABSTRACT |

Mobile payment technology - a buyer's guide by ComputerWeekly.com

November 2010 - (Free Research)
The definition of a mobile payment is often open to interpretation and can differ from source to source.    Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.” 
(WHITE PAPER) READ ABSTRACT |

CW+: Mobile payments market opportunities for business by ComputerWeekly.com

December 2010 - (Free Research)
The definition of a mobile payment is often open to interpretation and can differ from source to source.    Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.” 
(WHITE PAPER) READ ABSTRACT |

University of Houston-Downtown Expands Its Video Horizons by RADVISION

June 2008 - (Free Research)
The University of Houston-Downtown (UHD) needed to replace its existing video network infrastructure (MCUs) with a reliable, robust platform that delivered value added features, such as firewall traversal and high definition support. 
(CASE STUDY) READ ABSTRACT |

Data stewardship program: Quality booster, but a hard step for many by SAP America, Inc.

December 2012 - (Free Research)
Data stewards are central to the success of data governance programs. Without data stewards to facilitate the communications about data issues between IT and the business side, diverging data definitions, policies and quality controls can easily get out of control. This e-guide offers tips and best practices. 
(EGUIDE) READ ABSTRACT |

Big Data: What you need to know by EMC Corporation

May 2012 - (Free Research)
Big Data: What is it? Get a hype-free definition and expert breakdown of Big Data storage and analytics in this e-guide. 
(EGUIDE) READ ABSTRACT |

Solution Spotlight: Integration Testing: Tips and Best Practices by IBM

December 2012 - (Free Research)
This expert e-guide sorts out the varying definitions of integration testing and offers tips to avoid the most common— and dangerous— integration testing traps. 
(EGUIDE) READ ABSTRACT |

Ten Steps to Better Requirements Management by IBM

October 2008 - (Free Research)
Requirements definition and management is an activity that has the potential to deliver a high, fast ROI. This white paper explains the characteristics of a good requirement and presents ten steps to better requirements management. Read on to learn how better requirements translate into easier, higher quality projects. 
(WHITE PAPER) READ ABSTRACT |

4G: The What, Why and When by Tellabs

October 2008 - (Free Research)
The purpose of this paper is to: Clarify the definition of 4G from a technology perspective; present business benefits of 4G-enabled services; and Propose a realistic timeline for the adoption of a 4G standard. 
(WHITE PAPER) READ ABSTRACT |

Expert guide: Understanding cloud types and benefits by SAVVIS

September 2011 - (Free Research)
This e-guide provides the answers to the most pressing questions in regards to cloud computing. Uncover what you need to know about cloud computing services, the different types of clouds available, top benefits and how to take full advantage and more. 
(EGUIDE) READ ABSTRACT |

LAN Fundamentals: Logical Addresses vs. Physical Addresses by Global Knowledge

May 2013 - (Free Research)
There are two basic types of addresses used in Local Area Networking (LAN): logical addresses and physical addresses. Ethernet is the most common LAN and is the example used in this document. Understanding the differences of how the two addresses are used is the focus of this discussion. 
(WHITE PAPER) READ ABSTRACT |

Introduction to the IP Multimedia Subsystem (IMS): IMS Basic Concepts and Terminology by F5 Networks

August 2007 - (Free Research)
IMS is a whole new way to deliver multimedia regardless of the device or the access medium. This paper will change the way you relate to an increasingly digital world. 
(WHITE PAPER) READ ABSTRACT |

Virtualization Defined - Eight Different Ways by F5 Networks

September 2008 - (Free Research)
Virtualization is not a new concept. Today it appears that virtualization is everywhere, which because of its ambiguity can be applied to any and all parts of an IT infrastructure. This whitepaper focuses on virtualization in the data center. 
(WHITE PAPER) READ ABSTRACT |

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