In this month's issue, learn ways to accommodate permanent departments and business functions as well as ad hoc collaboration when building out your SharePoint taxonomies. 

One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions. 

This white paper discusses how realize the full benefits of continuous integration in agile development. 

Companies currently writing scripts should also understand the implications of practicing this approach. This webcast follows the evolution of scripting and presents both its benefits and risks. Learn about an alternative to this traditional process that can allow you to reduce costs and free up time. 

Read this e-guide to discover why a testing taxonomy such as the Agile testing quadrants is an effective tool for software teams undertaking this task. 

To fully leverage Microsoft PowerShell, you must be aware of all the benefits this new technology offers. This expert e-guide, brought to you by SearchWindowsServer.com provides a deeper understanding of PowerShell and describes various approaches to scripting and Hyper-V management. 

This guide is intended to help new users and seasoned professionals learn new ways to design and implement successful load testing initiatives using HP LoadRunner. 

This expert E-Guide discusses how XSS attacks work, how you can better protect your websites and how to prevent cross-site request forgery attacks. Uncover best practices and expert tactics to ensure you’re doing your part to stop these attacks. 

SearchWinIT.com's SharePoint e-zine – is a monthly Web magazine packed with in-depth articles and tips written by SharePoint to make you a SharePoint master. Our editorial focuses on three main areas: governance, management and implementation. 

Explore how Windows PowerShell 2.0 can help increase the productivity of IT professionals by providing a powerful, complete scripting language to automate repetitive tasks and conduct remote troubleshooting. It delivers a growing set of cmdlets that can be used to manage Windows-based PCs and servers, and it can be easily extended. 

Since PDF has become so common on the Internet, with nearly every business using it as the document format of choice for delivering forms, articles, and whitepapers, the security problems and malware potential of PDF are far too tempting for the bad guys to ignore. 

This paper discusses both Microsoft's out-of-box migration approaches and Metalogix's SharePoint Site Migration Manager 2010. It describes common migration scenarios, and how those scenarios can be addressed using the different migration approaches. 

This whitepaper outlines a plan that enables network teams to implement a plan that optimizes application performance. It also identifies recession-proof networking technologies and their challenges.