CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM.. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM..
		Customizable Customer Relationship Management (CRM) Suite for Enterprises by CDC Software - Pivotal CRM. Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable more... >> Discover more offerings from CDC Software - Pivotal CRM.

Customer Information Quality Protection and Assessment by Datanomic. A Customer Information Quality Assessment (C-IQA) provides a systematic review of your customer data, reporting on key information quality metrics to help you understand how effectively you are able to manage your customers.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Define What's Valued Online - A Webcast Presented by KnowledgeStorm by KnowledgeStorm Webinars (E-mail this company) September 27, 2005 - (Free Research) The CMO Council and KnowledgeStorm have partnered to explore the relationship between online technology researchers and IT vendors. Join KnowledgeStorm in this Webcast replay to learn what over 1,400 survey respondents said about online technology content usage and its influence on IT buying.  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Serena Mariner On Demand 2008 by SERENA Software, Inc March 2008 - (Free Research) Serena Mariner is a highly functional on demand Project Portfolio Management Solution. It brings total visibility to your projects, people, and costs, enabling you to more effectively plan, manage and deliver a greater return on your business activities.  (DEMO) READ ABSTRACT | GO TO DEMO

Customizable Customer Relationship Management (CRM) Suite for Enterprises by CDC Software - Pivotal CRM (E-mail this company) Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt & integrate to fit their unique business processes.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

ISYS: Desktop Search Engine - Enterprise Search Tool by ISYS Search ISYS:desktop 8 is an enterprise-class desktop search tool designed to enable search, navigation and discovery across individual PCs, shared folders and large corporate networks.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

OnDemand Professional - Documentation, Training, and Support for Rollouts by OnDemand Software (E-mail this company) OnDemand Professional is the solution for ensuring change management, achieving organizational readiness, and maximizing ROI. Through a collaborative user and expert environment, OnDemand Professional turns knowledge into productivity and ensures on-going end user competency.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Improve Business Performance and Customer Loyalty in 5 Steps by Infor. September 2008 - (Free Research) Maintaining strong business performance and customer loyalty require continual vigilance and assessment and performance tools. Read this paper to learn five steps to improve business performance and increase customer loyalty.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Discovery Attender® for Exchange- Electronic Search and Discovery by Sherpa Software (E-mail this company) Discovery Attender locates electronically stored information, such as PST files, Exchange mailboxes, public folders, and common storage areas. Whether a discovery request, performing an internal audit or trying to reduce liabilities, Discovery Attender will quickly find and produce critical information. Free Trial Available.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Sybase IQ Technology Overview by Sybase Inc September 2008 - (Free Research) Sybase IQ is a column-based relational database that has been designed specifically for analytics and business intelligence applications. In this whitepaper learn how Sybase IQ can offer significant performance and total cost of ownership advantages.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Successful Network Upgrades and Technology Deployments through Examination and Evaluation by AT&T Corp June 2008 - (Free Research) Whether implementing new technologies, upgrading existing infrastructures or evaluating current needs, the use of consultants for a Technology Assessment offers an objective evaluation of what you need to effectively execute your business.  (WHITE PAPER) GO TO WHITE PAPER

Holistic Master Data Management Solutions and Services: Establishing the Foundation for Increasing Business Value by Accenture. June 2008 - (Free Research) Master data management solutions helps organizations maximize the value of postmerger integrations, manage the product lifecycle, meet regulatory requirements and improve the effectiveness of transactional and reporting systems.  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Astute Solutions and AberdeenGroup Benchmark Report: The Contact Center as a Profit Center: Optimizing a Self Service Contact Center With Speech, VoIP, Data Integration and Performance Analytics by Astute Solutions (E-mail this company) November 2006 - (Free Research) This Aberdeen Group benchmark report summarizes research conducted with call center, customer experience, and operations executives at over 150 companies. It outlines strategies, technology investments, practices, and innovations of best-in-class contact centers, and recommends specific improvement activities to help achieve contact center goals.  (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

The Key to IT Business Alignment Is In Operations: Best Practice Series by CA. August 2008 - (Free Research) The ability to measure the results of a process and identify weak points is a measure of success with IT. Learn how to recognize and track problems appearing in production to their real root cause so that real process improvement can take place.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

LANDesk - Enterprise Desktop & Security Mgmt. for North American Companies by CreekPointe (E-mail this company) LANDesk® solutions were designed specifically for North American companies and empowers enterprises to centrally manage and protect desktops, servers and mobile devices through a single console. They're cost-effective, intelligent and provide IT & Help Desk Managers with a rapid time to value.  (RESELLER & SERVICE) GO TO DETAILED REPORT

Configuration Assessment: Choosing the Right Solution by Tripwire Inc July 2008 - (Free Research) Configuration assessment lets businesses proactively secure their IT infrastructure and achieve compliance with important industry standards and regulations. Learn why configuration assessment is so important.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Next Generation of ERP Software: Technology as a Means for Thriving in the New Manufacturing Economy by Epicor Software Corporation. March 2008 - (Free Research) This paper examines how the next generation of Enterprise Resource Planning (ERP) solutions have allowed globally extended manufacturers to optimize performance while reducing costs.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

6 Steps To ERP Implementation Success by IFS February 2008 - (Free Research) Implementing ERP, CRM, EAM is complicated. Here are six simple steps to take in order to manage that complexity.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Data quality assessment helps identify, fix data quality problems by Informatica Corp. August 2008 - (Free Research) In this 20-minute podcast, appropriate for both business and IT professionals, listeners will find out how to get a handle on data quality needs through a data quality assessment.  (PODCAST) READ ABSTRACT | GO TO PODCAST

Microsoft Enterprise Service Agreement 2.1 - Rapid Software Assessment and Reporting to Ensure SAM Compliance for LARs by Dell, Inc April 2008 - (Free Research) This paper will demonstrate options and ease of use for partners to ensure its customers meet the new ESa 2.1 compliance standard.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

MS Dynamics CRM Case Study: CRM Solution Helps Increase Sales by 30 Percent by Microsoft Dynamics. September 2008 - (Free Research) Find out how a Microsoft Dynamics CRM solution provided real-time tracking of inventory, leads, and account information and helped OXBO International increase sales by 30 percent.  (CASE STUDY) GO TO CASE STUDY

The Top 10 Questions You Should Ask Vendors When Evaluating an In-House eDiscovery Solution. by StoredIQ July 2008 - (Free Research) This document examines the 10 top questions you should ask when evaluating an in-house eDiscovery solution.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Integrating Vulnerability Assessment and Remediation by Lumension Security August 2008 - (Free Research) An outline for successfully integrating vulnerability scanning and remediation capabilities is presented in this whitepaper. This will ensure that organizations maintain a secure environment while complying with internal and external security policies.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Vulnerability Assessments: Guidelines to Maximize Performance by Lumension Security February 2008 - (Free Research) This white paper outlines the process for successfully integrating vulnerability scanning and remediation capabilities to ensure your organization maintains a secure environment while complying with internal and external security policies.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

PatchLink Vulnerability Management Solution by Lumension Security April 2008 - (Free Research) Try this free trial download and see how Lumension's vulnerability management solution enables you to minimize the vulnerability window of exposure through automated enterprise vulnerability assessment, remediation, auditing and reporting.  (DEMO) READ ABSTRACT | GO TO DEMO

How to Benchmark Application Performance by Citrix September 2008 - (Free Research) Listen to this podcast that details how to successfully benchmark application performance.  (PODCAST) READ ABSTRACT | GO TO PODCAST

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