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How to tackle risk taxonomy by ComputerWeekly.com
November 25, 2010 - (Free Research)
This Technical Standard provides a taxonomy describing the factors that drive risk – their definitions and relationships. This Technical Standard is not a reference or tutorial on how to assess or analyze risk, as there are many such references already available.
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Best Practices in the Call Center: A Customer Touch-Point Methodology by Oracle Corporation UK Ltd
October 10, 2012 - (Free Research)
One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.
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A Document Management System Is Only as Good as Its Index by Viking Software Solutions
April 2008 - (Free Research)
In a document management system, an index functions as the means to retrieve documents. Without retrieval capabilities, the content would merely take up space. This paper explains that, given this vital role, companies should give indexi..
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Solution Spotlight: A Guide to Agile Testing for QA and Test Managers by IBM
December 2012 - (Free Research)
In this expert e-guide, Lisa Crispin, co-author of the book Agile Testing explains why a testing taxonomy such as the Agile testing quadrants can be a highly effective tool to help with these uncertainties. Read on to learn how the quadrants work and how they can be applied in your organization.
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Sharepoint E-zine Vol.1: Governance Implementation Management by SearchWinIT
August 2008 - (Free Research)
SearchWinIT.com's SharePoint e-zine – is a monthly Web magazine packed with in-depth articles and tips written by SharePoint to make you a SharePoint master. Our editorial focuses on three main areas: governance, management and implementation.
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Harvard Business Publishing Uses Open Source ECM to Transform into a Digital Media Enterprise by Rivet Logic Corporation
March 2009 - (Free Research)
Rivet Logic and Harvard Business Publishing (HBP) implemented an enterprise content management (ECM) solution that unlocked content across all publishing divisions. This agile solution enabled HBP to broaden and accelerate its digital publishing activities by making content easily searchable and manageable for all business end-users.
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Virtualization Management Survey Report: Key Findings by Focus
August 2009 - (Free Research)
This FOCUS report of key findings presents the highlights of an end-user survey conducted in April 2009, outlining the current state of virtualization adoption, pain points, barriers to expansion, and management requirements.
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Overview of Windows Search Technologies by Global Knowledge
February 2009 - (Free Research)
This paper helps us to understand the importance of desktop search tools fit in the universe of Microsoft search tools.
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Text Analytics: Two Worlds Collide by SAS Institute Inc.
July 2010 - (Free Research)
We're all suffering from information overload. We can’t consume the volume of information that we receive every day, so if we think it might be valuable, we try to file it in a safe place for use at some time in the future. Read this white paper to learn more about the latest mashup for business analysts, Text Analytics.
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Scaling Strategies for Mission-Critical Search Applications by Vivisimo, Inc.
January 2010 - (Free Research)
This paper will discuss scaling strategies for building flexible, high performance and high availability solutions for mission-critical search applications that will be able to handle the sheer amount of data while securely crawling and indexing all data repositories.
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Getting Control of Electronic Discovery by FTI Technology
December 2008 - (Free Research)
This ESG analyst paper discusses the challenges posed by electronic discovery processes, current methods of dealing with these issues, and the potential cost savings that companies could achieve if they choose to invest in technology to help expedite the entire operation.
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Enterprise Information Management by SAP AG
June 2009 - (Free Research)
EIM is the effort and practice of reaching across all data and application silos embedded in the organization's operating infrastructure; then binding those repositories together into one effective information management environment. This white paper will discuss metadata management, master data management, data quality, and data migration...
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byREQUEST®: Automatically Sweeps Files into Sharepoint by Hillary Software
July 2009 - (Free Research)
From any operating system or any application, byREQUEST® can automatically pickup and move reports, documents, files and data directly into SharePoint on an hourly, daily, weekly and monthly schedule.
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A Technical Overview Oracle Endeca Information Discovery by Oracle Corporation UK Ltd
June 2012 - (Free Research)
This white paper introduces one data discovery platform that supports broad analysis and exploration needed by business users while freeing IT from the burdens of data modeling and pre-defined reporting.
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Beyond FTP: Securing and Managing File Transfers by Linoma Software
March 2010 - (Free Research)
Every day, millions of files are exchanged all over the world by corporations, government entities and other organizations. Most file transfers use the popular protocol known as FTP. This paper will examine how FTP has become the standard for business-to-business file transfers and the key pitfalls that face management using this open protocol.
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Reaping The Benefits of Next Generation Dashboards by SAP America, Inc.
June 2009 - (Free Research)
The need for timely and succinct business intelligence (BI) continues to grow as executives demand critical information to seize opportunities faster than competitors and to address potential problems in the making. But increasingly, it is not just C-level executives and upper management who need access to business intelligence.
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eBook - Email Retention: Standards and Practices by SearchCompliance.com
October 2009 - (Free Research)
Electronic records are as real as paper documents. In this SearchCompliance eBook, you'll learn the importance of having a records retention policy and how to properly manage the data for e-discovery and recovery in your organization.
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eBook: Best Practices for DB2 on z/OS Performance by BMC Software, Inc.
April 2009 - (Free Research)
This book contains general information about improving performance for DB2 on z/OS and specific information about how BMC products help improve performance.
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Breaking Down the Barriers to Business by Sage (UK) Limited
March 2010 - (Free Research)
Organizations that seek the elusive goal of a single view of the customer need first to instill an information-sharing culture throughout the company, not simply attempt to apply a quick technology fix. Read this white paper to learn more about how to creat a knowledge-sharing culture in your business.
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Information Security Magazine - December 2009 / January 2010: Basic Database Security by Information Security Magazine
December 2009 - (Free Research)
This issue of information security magazine provides a step-by-step guide to securing database systems, explores the important factors in selecting a SaaS provider, presents a whole new approach to security management that has nothing to do with structure-driven policy architecture, and more.
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Bloor Research - Data Discovery Spotlight by Talend
February 2009 - (Free Research)
In this Spotlight Report, Research Director Philip Howard explains why data discovery is of fundamental importance to data integration, data quality, and many other projects ranging from business intelligence through master data management to data governance and data archival. Read on to learn more about the importance of data discovery.
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