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Presentation Transcript: Best practices for evaluating and selecting content analytics tools by IBM June 22, 2011 - (Free Research) In this presentation transcript with Seth Grimes, Principal Consultant at Alta Plana Corp. and originator of the Text Analytics Summit, listeners will learn about best practices for evaluating content analytics tools and choosing the technology that best meets their business requirements.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Business-strength Geocoding: Ten requirements for more cost-efficient and effective business decisions by Pitney Bowes Business Insight September 22, 2010 - (Free Research) Geocoding determines location by linking longitude and latitude coordinates with street address data. By identifying your best customers’ location and defining how to reach them most effectively you possess the ultimate decision making tool. Utilize the power of location intelligence to know the location of your customers, partners and competitors.  (WHITE PAPER) READ ABSTRACT |

First National Technology Solutions: Service provider expands target market with enhanced cloud infrastructure by EMC Corporation May 24, 2013 - (Free Research) This case study follows First National Technology Solutions as they rejuvenate their IT landscape with a cloud-based infrastructure strategy. Learn more about the technologies they deployed and results they achieved.  (CASE STUDY) READ ABSTRACT |

Solution Note: Enabling the Secure Use of Facebook by Palo Alto Networks April 13, 2012 - (Free Research) With millions of users, Facebook offers significant opportunities for organizations to conduct research, execute targeted marketing, increase awareness and more. But enabling the use of Facebook introduces a number of security risks. In this paper, uncover how to reap the benefits of social networking while doing it in a safe and secure manner.  (WHITE PAPER) READ ABSTRACT |

The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service by Genesys June 2008 - (Free Research) This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage.  (WHITE PAPER) READ ABSTRACT |

The top 10 secrets to using data mining to succeed at CRM by IBM May 2011 - (Free Research) Discover proven strategies in data mining for cost-effective customer acquisition and retention.  (WHITE PAPER) READ ABSTRACT |

Vestcom International: Personalization Drives Repeat Business by Exstream Software April 2008 - (Free Research) Vestcom International is a New Jersey-based firm that offers end-to-end personalized communication solutions. Vestcom used Exstream Software's Dialogue solution to design a sophisticated relationship management program that is fostering...  (CASE STUDY) READ ABSTRACT |

Alteryx helps leading restaurant chain, Chipotle, increase its ability to find, open and maintain its profitable stores by Alteryx, Inc. January 2011 - (Free Research) Chipotle needed a way to deploy more timely sales forecasting data and its complex site location selection model to its brokers. The solution integrates current data and allows user flexibility to update data and analyses using an optimized Alteryx application. Chipotle real estate managers can now spend more time on real estate transactions.  (CASE STUDY) READ ABSTRACT |

Videoconferencing Adoption by SMBs-- The Next Big Thing by Polycom, Inc. February 2009 - (Free Research) As companies look for ways to survive during a tough economy, small and medium sized businesses are discovering the benefits of virtual collaboration through video conferencing. And now, advances in technology and price are accelerating this trend.  (WHITE PAPER) READ ABSTRACT |

Selecting a Virtualization Solution for Your Small or Midsize Business by VMware, Inc. April 2011 - (Free Research) It’s often difficult for businesses to evaluate competing virtualization platforms. Despite superficial similarities, different providers' platforms are far from identical. This paper compares the VMware vSphere virtualization platform to two alternatives, focusing on features and issues.  (WHITE PAPER) READ ABSTRACT |

Software Internationalization/Translation/Localization Services by Globalization Partners International Globalization Partners International (GPI) provides Global Translation, Localization (L10N) and Internationalization (I18N) services into over 50 languages helping companies develop global software.  (SERVICE)

MOBILE OPTIMIZATION: How Testing on Smartphones and Tablets Lifts Conversion by WebTrends (E-mail this company) April 2013 - (Free Research) In this white paper, discover a new set of best practices for optimizing and monetizing mobile development, focusing on CRM, layout, and usability. Read on for more information and best practices on testing and optimization, segmentation and targeting, case studies of successful mobile migrations, and more.  (WHITE PAPER) READ ABSTRACT |

The top 10 secrets to using data mining to succeed at CRM: Discover proven strategies and best practices by IBM April 2012 - (Free Research) This paper offers insight into an option that capitalizes on predictive analytics, enabling your business to target, optimize and automate your customer-centric interactions. Read this now and learn from other successful companies 10 pivotal tips - including careful planning and setting goals - that will help you craft the perfect data mining plan.  (WHITE PAPER) READ ABSTRACT |

From Cold to Hot: Lead Nurturing Programs That Generate Sales by Vtrenz, Inc August 2008 - (Free Research) This white paper explains the importance of lead nurturing–in the lead management process. It discusses best practices for nurturing leads in today's competitive business environment, and offers advice for implementing a lead-nurturing program.  (WHITE PAPER) READ ABSTRACT |

E-Book: Successfully Leveraging Marketing Automation Technology: Building a Business Case by SearchCRM August 2010 - (Free Research) Marketers are being asked to identify, segment and target the most profitable customers and boost customer loyalty. Marketing automation software can help solve these challenges, but it too requires a financial investment. Read on and learn how to successfully leverage marketing automation technology and how to build a business case for it as well.  (EBOOK) READ ABSTRACT |

Knowledge Management: 5 Steps to Getting It Right the First Time by Oracle Corporation September 2012 - (Free Research) Today, many businesses are looking for ways to reduce customer service costs without sacrificing satisfaction – and most companies are finding it challenging. Read this vendor e-book to learn how adding knowledge management to your customer service strategy can reduce costs while increasing agent productivity and customer satisfaction.  (EBOOK) READ ABSTRACT |

Analyst Insight: Is There a Smart City Market? by ComputerWeekly.com May 2012 - (Free Research) The value of the IT market for smart cities globally is approximately $35bn, according to this in depth analysis from Ovum.  (ANALYST REPORT) READ ABSTRACT |

Podcast - The Fine Art of Lead Follow-up by KnowledgeStorm, Inc (E-mail this company) February 2006 - (Free Research) The best practitioners of online marketing are those who meld Internet marketing and technology tools with timely follow-up and tried-and-true, old fashioned human contact. This podcast walks you through key strategies for implementing an effective lead follow-up and qualification process  (PODCAST) READ ABSTRACT |

The Fine Art of Lead Management and Follow-Up: What Research Shows About Lead Qualification and Nurturing by KnowledgeStorm, Inc (E-mail this company) May 2006 - (Free Research) The Internet has changed the dynamics of technology sales and marketing. While most marketing efforts emphasize generating leads, and most sales efforts are focused on closing sales, not enough consideration is given to the little-understood but vital middle ground of lead qualification. Learn more about industry best practices.  (WHITE PAPER) READ ABSTRACT |

KnowledgeNote: What Research Tells Us About Lead Management and Follow-Up by KnowledgeStorm, Inc (E-mail this company) May 2005 - (Free Research) The best practitioners of online marketing are those who meld Internet marketing and technology tools with timely follow-up and tried-and-true, old fashioned human contact. This paper walks you through key strategies for implementing an effective lead follow-up and qualification process.  (WHITE PAPER) READ ABSTRACT |

Unlock the Value of Social Media Data by Hewlett-Packard Limited January 2012 - (Free Research) Read this paper now to learn how you can implement social data practices into your current customer analytics program.  (WHITE PAPER) READ ABSTRACT |

Adapting Existing Techniques to Mobile ALM by Microsoft April 2013 - (Free Research) In this expert e-guide, discover the new generation of best practices for mobile application lifecycle management. Explore the need for a modified approach in terms of people, process, and tools. Read on for best practices and more information on addressing the mobile development skills gap, the myth of being "more agile," and more.  (EGUIDE) READ ABSTRACT |

Windows Azure Platform Security Essentials: Module 1 - Security Architecture by Microsoft December 2010 - (Free Research) In this video module, Graham Calladine, Security Architect with Microsoft Services partners with the Security Talk Series to describe the security features of the Windows Azure platform, resources available to protect applications and data running on the Microsoft cloud and SQL Azure security and authentication options.  (WEBCAST) READ ABSTRACT |

Securing the Social Network: How to Embrace Emerging Technologies Without Putting Critical Data at Risk by Websense, Inc. July 2011 - (Free Research) Organizations today are integrating platforms such as Facebook, LinkedIn, and Twitter as a way to engage with customers and capitalize on marketing opportunities. However, these social networks are targets for  cybercriminals. View this paper to explore the oportunities and risks of social networking and learn best practices for ensuring security.  (WHITE PAPER) READ ABSTRACT |

The secrets of effective Web content management: Best (and worst) practices by Adobe Systems, Inc. April 2013 - (Free Research) For WCM deployments to be effective, companies need to plan carefully and manage implementations properly. Access this expert handbook to dig into the key  issues involved in setting up, developing and managing effective WCM initiatives.  (EBOOK) READ ABSTRACT |

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