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How Top Retailers Use Transactional Email: Silverpop Study Reveals Revenue-Boosting Tactics by Silverpop Systems, Inc. (E-mail this company)

January 2006 - (Free Research) To identify how companies are using transactional email & identify best practices, Silverpop undertook a study of the messages sent to recipients immediately following an online purchase. Findings show how some companies capitalize on using this targeted marketing channel, while others fail to harness the full power of transactional email marketing
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The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service by Genesys Co.

June 2008 - (Free Research) This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage.
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Vestcom International: Personalization Drives Repeat Business by Exstream Software.

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Research Note: A Closer Look at Satuit CRM: Vertical Expertise, Fixed-Price Implementations by Nucleus Research (E-mail this company)

January 2007 - (Free Research) Satuit’s CRM solution for financial services enables firms to reduce costs, improve sales and marketing productivity, manage large amounts of information, and maintain positive business relationships. Available both as an on-premise and hosted basis, Satuit differentiates itself by its deep vertical process knowledge and fixed-cost implementations.
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Software Internationalization/Translation/Localization Services by Globalization Partners International

Globalization Partners International (GPI) provides Global Translation, Localization (L10N) and Internationalization (I18N) services into over 50 languages helping companies develop global software. 
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Cisco MDS 9124 Ups the Ante in Fabric Switches by Cisco Systems, Inc

April 2008 - (Free Research) The introduction of the MDS 9124 expands Cisco’s reach into the SMB market as well as the enterprise edge, intensifying the battle for market share in the fabric switch market.
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ServiceCEO for General Repair and Handyman Service Companies by Insight Direct (E-mail this company)

There is no better software to help you run your Repair service company. Understanding the specific needs of the General Repair industry, we know what it's like to have hundreds of customers with special needs. We know the trouble of managing and scheduling your staff. ServiceCEO handles every aspect of your business. 
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ServiceCEO for HVAC Installation and Repair Service Companies by Insight Direct (E-mail this company)

No matter what type of HVAC Service Company you run, ServiceCEO has just the right features to make running your business much easier. It allows you to eliminate a significant portion of the day-to-day drudgery involved in running a HVAC service company. It makes everything from scheduling to quoting and parts inventory management a simple task. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

ServiceCEO for Computer and Computer Repair Service Companies by Insight Direct (E-mail this company)

ServiceCEO has the right features to make running your Computer Service business much easier. It has all the job scheduling tools and customer management features you will need to improve customer service and help you get organized. It allows you to keep track of the thousands of computers and equipment, as well as the parts on that equipment. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

ServiceCEO for Janitorial and Professional Cleaning Services by Insight Direct (E-mail this company)

There is no better software to help you run your Professional Cleaning service. Understanding the specific needs of the Janitorial and Cleaning service industry, we know what it's like to have hundreds of customers with special needs. We know the trouble of managing and scheduling your staff. ServiceCEO handles every aspect of your business. 
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Strategies for Distributing Your Online Content: Why, Where and How by KnowledgeStorm Webinars (E-mail this company)

July 2006 - (Free Research) In this one hour Webcast, presented by Jeff Ramminger, EVP KnowledgeStorm, learn how you can develop more effective content, make it available more efficiently and influence the most important decision makers at the right stages of the buying process.
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Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation.

Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain. 
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ServiceCEO Enterprise--Multi-site Service Organization Management by Insight Direct (E-mail this company)

ServiceCEO Enterprise enables you to have total control over your multi-site service organization, all using one centralized database. It is perfect for the franchisor that needs to handle multiple companies, locations, and/or branches. You'll be able to be more efficiently and with fewer people—meaning you'll be able to run it more profitably. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

KnowledgeStorm Advertising Overview: Build Brand Awareness among Technology Buyers by KnowledgeStorm, Inc (E-mail this company)

June 2007 - (Free Research) If you're looking to build awareness and consideration of your brand among technology buyers that rely on KnowledgeStorm, our advertising solutions will help you reach your target audience.
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The Business Case for On-Demand Business Intelligence by LucidEra

April 2008 - (Free Research) Attend this Webcast to learn why the software-as-a-service (SaaS) delivery model has become a disruptive force in the business intelligence (BI) market and how on-demand analytic applications can help you maximize the value you’re getting from business applications.
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ERP for Service Organizations by Epicor Software Corporation.

Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management. 
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Removing Internet Anonymity Barriers with IP Intelligence by Digital Element.

January 2008 - (Free Research) NetAcuity IP Intelligence technology provides an excellent way to non-invasively gather new intelligence about the online universe, and Digital Element delivers the de facto standard in IP Intelligence.
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PLM "Software as a Service": Improving Product Development Performance for Smaller Manufacturers - An Aberdeen Report by Parametric Technology Corporation (PTC) (E-mail this company)

October 2006 - (Free Research) Achieving product profitability in today's innovative environment is tough. Faster product commoditization, outsourcing, and more complex products may defeat efforts to increase profitability. The following Aberdeen report displays some alarming figures that reveal SMEs are missing product development targets that directly impact business results.
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Business Intelligence and Enterprise Performance Management: Trends for Emerging Businesses by Oracle Corporation - SMT (E-mail this company)

November 2007 - (Free Research) The notion that emerging businesses have the same BI and EPM requirements as large enterprises is partly true. However, the survey makes clear that these requirements evolve as companies grow from single locations to multiple locations, expand internationally, or change from private to public ownership.
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Enterprise Performance Management for Businesses and Workgroups by Oracle Corporation - SMT (E-mail this company)

November 2007 - (Free Research) This white paper reviews the stages of growth that most companies experience. Examples of forward-thinking emerging businesses will show how BI and EPM solutions have been leveraged to manage expansion and address reporting and compliance issues.
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

5 Styles of Business Intelligence by MicroStrategy

June 2008 - (Free Research) This paper looks at the historical development of BI applications and BI technology, and concludes that five common Styles of BI have evolved during the past decade – each style representing a certain characteristic usage.
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Take Sales to the Next Level with Information OnDemand by Business Objects

May 2008 - (Free Research) Read this white paper to learn how to gain a better understanding of sales opportunities and make faster, better-informed decisions on how to respond to new market opportunities.
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Global Manufacturing: MES and Beyond Benchmark Report by Apriso® Corporation (E-mail this company)

August 2006 - (Free Research) While the vast majority of global manufacturing companies rely on ERP and database management capabilities to accomplish enterprise tasks today, emerging technologies, such as next generation MES, manufacturing intelligence, and business analytics are playing an increasingly important role. Read this report for details.
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Expert Executive Office by Aderant

Expert Executive Office gives you a complete view of all your business operations and information, and provides the tools to use that information to make the right decisions, set strategy, measure the results and increase accountability. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

ACTUATE PERFORMANCESOFT SUITE by Actuate Corporation.

Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management solutions in the market today. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

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