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CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc.

July 15, 2011 - (Free Research)
The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees. 
(WHITE PAPER) READ ABSTRACT |

How TCO Benefits Make Cloud Computing a No-Brainer for Many SMBs and Mid-Market Enterprises (2013) by NetSuite

February 28, 2013 - (Free Research)
This resource analyzes the economic benefits of cloud computing in the ERP and CRM space, and details how embracing the cloud can be a competitive differentiator for SMBs. 
(WHITE PAPER) READ ABSTRACT |

Which Off-line CRM solution for Field Force? by Wipro Technologies

October 21, 2009 - (Free Research)
This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA's, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe. 
(WHITE PAPER) READ ABSTRACT |

The Windows Mobile Netbook for the Enterprise with Low TCO by Celio Corp / REDFLY Mobile Companion

August 2008 - (Free Research)
The Windows Mobile smartphone is easily deployed with a wide array of productivity tools allowing the mobile user to quickly respond to customer requests, stay up-to-date on the latest company information or access remote desktops. 
(WHITE PAPER) READ ABSTRACT |

Debunking the Myth of the Single-Vendor Network by Juniper Networks, Inc.

December 2010 - (Free Research)
Read this analyst report to see why most organizations should consider a dual-vendor or multivendor solution as a viable approach to building their network.  Not only are significant cost savings achievable with no increase in network complexity, but there is also an improvement in focus on meeting business requirements. 
(ANALYST REPORT) READ ABSTRACT |

Return on Investment (ROI) and Security Information and Event Management (SIEM): How RSA enVision Delivers an Industry Best ROI by RSA, The Security Division of EMC

June 2009 - (Free Research)
This White Paper examines the Return on Investment (ROI) that a quality Security Information & Event Management (SIEM) solution can deliver to an organization. 
(WHITE PAPER) READ ABSTRACT |

Optimizing the application testing of your Siebel CRM environment by HP and Infosys

August 2008 - (Free Research)
Infosys and HP invite you to join us for a webcast on September 10th at 3:00 EDT on the topic, Optimizing the application testing of your Siebel CRM environment with the "Siebel Business Process Testing (BPT) Accelerator," developed by Infosys and HP. 
(WEBCAST) READ ABSTRACT |

Mobilizing Field Forces on Smartphones by BlackBerry

August 2009 - (Free Research)
This ABI Research white paper examines the use of smartphones as tools for mobile field workers as a replacement for rugged devices. Through interviews with multiple companies with we found that the TCO of owning smartphones was 14% - 85% less than rugged devices. 
(WHITE PAPER) READ ABSTRACT |

Sales 2.0: Tap Into Social Media to Drive Enterprise Sales Results by InsideView

August 2009 - (Free Research)
Read this paper to learn how Sales 2.0 technology helps sales identify the right opportunities at the right time and determine the right people to contact. Also learn how this unique approach enables sales and marketing collaboration to drive productivity and close more deals in this increasingly connected world. 
(WHITE PAPER) READ ABSTRACT |

Maximizing the Benefits of Virtualization: Windows Server® 2008 Hyper-V™ and the Intel® Xeon® Processor 5500 Series by Dell and Microsoft

March 2009 - (Free Research)
Together, Windows Server 2008 Hyper-V and servers based on the Intel Xeon processor 5500 series provide a highly efficient foundation for virtualization with improved performance and energy efficiency, increased flexibility, higher reliability and lower TCO. Read this paper to learn about the features and business benefits of these solutions. 
(WHITE PAPER) READ ABSTRACT |

LTO – Whitepapers, Presentations, and Webinars by The LTO Program

June 2013 - (Free Research)
This online resource provides 360-degree insights in the form of whitepapers, expert presentations and webinars that reveal why tape remains a viable option for backing up your data. 
(MICROSITE) READ ABSTRACT |

UC Messaging by CDW Corporation

March 2011 - (Free Research)
Watch this videocast to learn how visual voice mail, speech recognition and voice-to-text can improve information sharing. 
(VIDEOCAST) READ ABSTRACT |

Intelligent Data Management for SMBs by Dell, Inc.

January 2009 - (Free Research)
The Intelligent Data Management (IDM) approach is used to simplify IT with products, services, and partnerships that make it easy and affordable for SMBs to manage and leverage their information from creation to end of life. 
(ARTICLE) READ ABSTRACT |

Commerzbank: Managing Credit Risk and Increasing Operational Efficiency by EMC Corporation

June 2008 - (Free Research)
For Commerzbank streamlining the corporate credit lines to corporations and institutions, streamlining the corporate credit lending process to reduce paper and drive down costs had become a top priority. 
(WHITE PAPER) READ ABSTRACT |

A Guide to Virtualizing Your Information Infrastructure by EMC Corporation

April 2008 - (Free Research)
Virtualization is top priority for CIOs and data center managers. Download this guide on virtualization and discover an approach that distributes intelligence across all levels, while centralizing the control and management of your entire environment. 
(WHITE PAPER) READ ABSTRACT |

IBM System x Enterprise Servers in the New Enterprise Data Center by IBM

February 2009 - (Free Research)
IBM System x enterprise servers in the new emerging data center targets virtualization and consolidation, database, and enterprise applications, while focusing on performance, reliability, and manageability. This means better value for your IT dollar. 
(ARTICLE)

Managing Risk in the Cloud by NetApp

October 2009 - (Free Research)
This white paper explores today's top security concerns in cloud environments, and aims to dispel the common (and growing) myth that a cloud-based infrastructure introduces new risks that cannot be quantified nor controlled. In this paper, you'll learn how a holistic approach to information security can help your company successfully combat risks. 
(WHITE PAPER) READ ABSTRACT |

CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution

February 2009 - (Free Research)
This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business. 
(WHITE PAPER) READ ABSTRACT |

Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact

May 2011 - (Free Research)
Today, the majority of North American contact centers today are supported by premise-based contact center and telephony systems. But there's another money-saving option for contact centers: third-party owned and operated hosted services. Before you decide which model to use, there's another factor you should consider: Total cost of ownership (TCO). 
(WHITE PAPER) READ ABSTRACT |

Software-as-a-Service: A Comprehensive Look at the Total Cost of Ownership of Software Applications by CA Technologies.

September 2008 - (Free Research)
This white paper helps in better understanding all the different cost factors and includes a simplified calculator that will help influencers and decision makers to better estimate the true TCO of a SaaS versus a traditional software deployment. 
(WHITE PAPER) READ ABSTRACT |

Bendigo Bank delivers a higher quality customer experience with HP by Hewlett-Packard Company

June 2011 - (Free Research)
In this case study, discover how Bendigo Bank successfully implemented a new CRM platform with less risk and lower total cost of ownership (TCO) by leveraging quality management and testing tools to ensure consistent performance. 
(CASE STUDY) READ ABSTRACT |

Real-Time Insights to Forge Deeper Relationships with Your Customers by SAP

June 2014 - (Free Research)
Uncover the key features of the SAP Customer Engagement Intelligence application, so you can form valuable relationships with your customers. 
(WHITE PAPER) READ ABSTRACT |

5 Best Practices for Smartphone Support: The Enterprise Guide to Smart Support for Smart Devices by LogMeIn, Inc.

April 2011 - (Free Research)
This paper features real-world examples from US enterprises on how the benefits of keeping mobile devices functioning without interruption are felt on every level of business. 
(WHITE PAPER) READ ABSTRACT |

Fluid Data: Enterprise Storage that Redefines the Data Center by Dell Compellent

June 2011 - (Free Research)
Check out this data sheet to learn about a truly revolutionary product that allows you to scale on a single platform with no forced end of life, slashes storage costs by as much as 80%, and forms the foundation for flexible grid storage. 
(DATA SHEET) READ ABSTRACT |

Smarter Data Management - Controlling Data Growth by IBM

April 2011 - (Free Research)
Data growth is one of the most significant challenges – and opportunities - facing organizations today. New forms of data, the retention of additional detail for analysis, increasing pressure for high availability of more of the data, regulatory and security. 
(VIDEO) READ ABSTRACT |

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