Remote Encryption Management Software Development Kit (SDK) provides the tools to allow FDE or software based encrypted hard drives to be unlocked remotely out of band using vPro. This allows computers with vPro and encrypted hard drives to be managed out-of-band. Learn more about this SDK and download your free copy today. 

In this videocast, customer Baker Tilly talk about their enterprise-wide migration to Windows 7 and how they experienced greater performance and stability, increased remote access to information, and improved overall efficiency allowing them to better service their client's needs. 

Developments in alternative energy technology are creating solutions that provide network operators with the ability to reduce their energy costs and carbon footprint. Read this short whitepaper for more information about alternative energy sources that can make your wireless network more eco-friendly and save you money. 

Check out this performance brief to learn how together, Blue Coat ProxySG and Microsoft App-V reduce the cost and complexity of managing desktop applications by optimizing virtual application delivery over the WAN while avoiding costly bandwidth upgrades. 

According to industry statistics, the majority of a typical company's data doesn't reside on data center storage -- it lives on the "edge." The edge may be desktop PCs, laptops or even smart phones and PDAs. In this videocast W. Curtis Preston describes the most effective techniques, tools and best practices for protecting edge or mobile data. 

Check out this slides presentation to read about the new Windows Server® 2008 R2 operating system, which provides a productive and cost-effective server platform with low-cost virtualization, power-saving capabilities, and a superior experience for end users. 

In this presentation you will learn about this powerful solution, hear about specific deployments and the resulting benefits. 

This technical white paper discusses the features, benefits, and usage scenarios for RDS and is intended for server administrators who are already familiar with RDS as well as those server administrators who want to learn more about Microsoft's desktop and presentation virtualization technologies. 

This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs. 

A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support. 

The SAP® Customer Relationship Management (SAP CRM) application maximizes the value from each customer by keeping profitable customers loyal, decreasing service costs by increasing efficiency, and increasing service revenue. 

Supporting remote or travelling workers has become an increasingly high priority for many IT departments. The remote workforce that was once thought of as "merely a trend" has now become the norm. 

This white paper examines the vulnerabilities of today’s remote and branch office IT landscape, and details the advantages of a disk-based backup and recovery strategy for managing and protecting the data contained in these systems.