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CRM without Compromise: A Strategy for Profitable Growth by SAP America Inc.
This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, more...
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Which Off-line CRM solution for Field Force? by Wipro Technologies

October 21, 2009 - (Free Research)
This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA's, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe. 
(WHITE PAPER) READ ABSTRACT |

Giving Nurses More Time to Care by LogMeIn, Inc.

September 16, 2009 - (Free Research)
The IT team at Palm Valley Health Care needed to provide technical support to their 200 field nurses and wide-spread administrative staff throughout South Texas. Find out why they chose LogMeIn Rescue to solve 9 out of 10 support issues remotely. 
(CASE STUDY) READ ABSTRACT |

Comparing Research in Motion and Microsoft Mobile Solutions by Microsoft

December 2008 - (Free Research)
This paper compares the Research In Motion BlackBerry solution with the Microsoft® mobile solution by analyzing features of the user experience and the administrator experience. 
(WHITE PAPER) READ ABSTRACT |

Trend Advisory: Information-Centric Security by CDW Corporation

March 2009 - (Free Research)
Read this document to learn how to best confront the threats to your network by keeping pace with the latest innovations and learning how to classify your information. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Strategic Steps for Moving to LTE by Alcatel-Lucent

October 2009 - (Free Research)
The growing success of mobile data services and of end user devices, such as the iPhone, are causing performance bottlenecks into our next generation mobile networks. This presentation transcript takes a look at how LTE, the next generation of wireless network, is dealing with these challenges while taking the user experience to the next level. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

The New BlackBerry Technical Support Services by BlackBerry

August 2009 - (Free Research)
Watch this webcast to learn about the new support programs from BlackBerry® Technical Support Services which are designed to keep pace with the changing mobility needs of any organization – whether you're just beginning to grow your BlackBerry® deployment or have come to rely on it as mission critical. 
(WEBCAST) READ ABSTRACT |

Closing the Gaps in Enterprise Data Security: A Model for 360 degree Protection by Sophos Inc.

June 2009 - (Free Research)
This paper examines the primary data threats that currently concern chief security officers (CSOs) and IT security management within enterprises, and recommends best-practice techniques to minimize and overcome risks to data security. These best practices have been successfully implemented and deployed in organizations. 
(WHITE PAPER) READ ABSTRACT |

IT Briefing: Managing the Mobile User -- Best Practices for Technology and People by Orange Business Services

April 2009 - (Free Research)
The purpose of this IT Briefing is to help you overcome some of the common hurdles of mobile management and implement a mobile strategy that will put your company where it needs to be, a mobile strategy that will follow all the issues that relate to IT going forward. 
(IT BRIEFING) READ ABSTRACT |

15 Reasons why Desktop Virtualization Projects Fail by Dell, Inc. and Intel

October 2009 - (Free Research)
This videocast sponsored by Dell and Intel featuring virtualization experts, Brian Madden and Gabe Knuth, discusses the top 15 reasons why virtual desktop projects fail. Discover the considerations to make when virtualizing desktops, like hidden costs, implementation planning and user needs. 
(VIDEO) READ ABSTRACT |

GRC and IT: Frameworks, Controls and Implementations Virtual Tradeshow by SearchCompliance.com

November 2009 - (Free Research)
Presented by SearchCompliance.com and ISACA, the GRC and IT Virtual Seminar will provide you with everything needed to create and optimize GRC strategies and unique perspectives on the future of risk management. Register to access this virtual event on demand. 
(VIRTUAL TRADE SHOW) READ ABSTRACT |

Maximizing Enterprise Backup and Dedupe Performance for Greater ROI by FalconStor Software

November 2009 - (Free Research)
Disk-based backup systems fundamentally change the way we do backup and recovery. But the key is to treat disk as disk and not as tape. Solutions need to recognize the intelligent features of disk and take advantage of those features. This webcast explores how to leverage the advantages of disk for best possible backup performance and maximum ROI. 
(WEBCAST) READ ABSTRACT |

Desktop Virtualization: An Expert Guide to the Benefits and Challenges by Dell, Inc. and Intel

September 2009 - (Free Research)
In this expert E-Guide, brought to you by SearchEnterpriseDesktop.com and Dell, you will gain insight into the top reasons to deploy virtual desktops in your organization. 
(WHITE PAPER) READ ABSTRACT |

eGuide: Securing Corporate Data on Your Laptops by Dell, Inc. and Intel

September 2009 - (Free Research)
In this series, independent information security expert and noted author Kevin Beaver discusses laptop security issues he has recently seen in the field that you may not have considered or that you might be looking at from the wrong perspective. 
(EGUIDE) READ ABSTRACT |

eGuide: Defining a cost-effective mobile IT strategy by Dell, Inc. and Intel

September 2009 - (Free Research)
In this series, Craig Mathias explores the various ways mobility solutions can be used successfully and cost-effectively in your enterprise. 
(EGUIDE) READ ABSTRACT |

Ten Things You Should Know About Exchange Server 2010 by Global Knowledge

November 2009 - (Free Research)
Exchange Server 2010. There are many new and improved features in the new version. This white paper outlines ten items to consider when planning and deploying an Exchange Server 2010 infrastructure, as well as some considerations to keep in mind when making the decision to move on to the "latest and greatest" iteration. 
(WHITE PAPER) READ ABSTRACT |

How to "MAP" Your Infrastructure for Windows 7 and Server 2008 by Global Knowledge

November 2009 - (Free Research)
The Microsoft Assessment and Planning (MAP) Toolkit is a powerful inventory, assessment, and reporting tool that can securely inventory small or large IT environments without requiring the installation of any agent software. This paper explains how to utilize it to "map" your infrastructure for Windows 7 and Server 2008. 
(WHITE PAPER) READ ABSTRACT |

Ten Things You Should Know about Windows 7 vs. Windows XP by Global Knowledge

November 2009 - (Free Research)
So you’re an XP shop and your organization skipped Vista, but is considering taking the plunge to the latest revision of the Longhorn platform: Windows 7. Here are ten things that you should probably know as you get familiar with this new Windows client. 
(WHITE PAPER) READ ABSTRACT |

Top 10 Most Overlooked Causes of Trouble in a Cisco Network by Global Knowledge

November 2009 - (Free Research)
This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide. 
(WHITE PAPER) READ ABSTRACT |

Cisco Unified Communications Manager 7 Dial Plan Enhancements and Their Effect on the Dial Plan by Global Knowledge

November 2009 - (Free Research)
The dial plan is a key element in Cisco Unified Communications Manager (CUCM) environments. The dial plan is at the very core of the user experience. For companies that have multiple locations, or that are global, a comprehensive dial plan can become large and very complex. 
(WHITE PAPER) READ ABSTRACT |

Disaster recovery planning fundamentals: DR testing basics by Zenith Infotech

November 2009 - (Free Research)
A disaster recovery plan represents an organization's detailed roadmap of where to go, what to do and when to do it in the event of a disaster. Understanding what does the business need, and is it capable of addressing this need with regard to both capabilities and cost is essential in the overall planning stages. 
(WHITE PAPER) READ ABSTRACT |

Email As Evidence: 12 Steps To Ensuring Good Evidential Quality Of Email by Mimecast

August 2009 - (Free Research)
Infrastructures of potentially dozens of servers have built up around corporate email servers to provide better governance, reduced risk and improved legislative compliance - anti-virus, anti-spam, attachment handling, encryption, disclaimers, archiving and hot-standby mail servers to name a few. 
(WHITE PAPER) READ ABSTRACT |

Email As Part Of A Business Continuity Strategy: Why Always-On-Business Requires Always-On-Email by Mimecast

August 2009 - (Free Research)
The modern organization has email at the heart of its communications and business processes. This makes it critical to minimize both the downtime and loss of email upon the outset of a business continuity event. Maintaining access to email while upholding risk mitigation and compliance is a challenging endeavor. 
(WHITE PAPER) READ ABSTRACT |

SVP.26: Mimecast Unifies Email Security, Archiving, And Continuity Services In The Cloud by Mimecast

August 2009 - (Free Research)
This IDC Vendor Profile evaluates Mimecast, an emerging supplier of email archiving, security, and continuity solutions delivered in a software-as-a-service model. This document discusses the company's history, product offerings, and competitive position in the context of cloud-based storage and security infrastructure services. 
(WHITE PAPER) READ ABSTRACT |

The Growing Email Archiving Dilemma: 11 Considerations To Control Your Email Environment by Mimecast

August 2009 - (Free Research)
According to industry analysts, email volume in organizations is growing by more than 30% annually, and the average user receives 7MB of data per day via email. In this whitepaper, we'll discuss four reasons that drive organizations to seek an archiving solution and 11 considerations for controlling your email environment. 
(WHITE PAPER) READ ABSTRACT |

The Critical Role of Data Loss Prevention in Governance, Risk and Compliance by Mimecast

August 2009 - (Free Research)
Email has become a critical business tool, but it is also the easiest way for information to escape from the confines of a business. Learn why email Data Leak Prevention is critical to safeguard the information that is inside your network. 
(WHITE PAPER) READ ABSTRACT |

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