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Creating Business Value with Communication-Enabled CRM Processes by SAP America, Inc. September 2008 - (Free Research) In this paper learn how companies can overcome the limitations in marketing, sales, and service processes by pursuing communication-enabled business processes (CEBPs)–enabled by communication systems that are integrated with business applications.  (WHITE PAPER) READ ABSTRACT |

Mobile payment technology - a buyer's guide by ComputerWeekly.com November 2010 - (Free Research) The definition of a mobile payment is often open to interpretation and can differ from source to source.    Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.”  (WHITE PAPER) READ ABSTRACT |

CW+: Mobile payments market opportunities for business by ComputerWeekly.com December 2010 - (Free Research) The definition of a mobile payment is often open to interpretation and can differ from source to source.    Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.”  (WHITE PAPER) READ ABSTRACT |

Mobile banking strategies - maximise your revenues by ComputerWeekly.com December 2010 - (Free Research) Juniper Research defines mobile banking as  “the provision of banking services to customers on their mobile devices”: specifically we mean in the vast majority of instances “the operation of bank current and deposit or savings accounts”.  (WHITE PAPER) READ ABSTRACT |

E-Organizing for Busy Project Managers by Global Knowledge Network, Inc. June 2005 - (Free Research) Learn how to manage your electronic tools before they manage you. This paper will teach you how to properly utilize your office technologies and set effective communication rules with your project team.  (WHITE PAPER) READ ABSTRACT |

The New Competitive Advantage: Web Collaboration Reaches the Tipping Point PDF File Name by CA Technologies. September 2008 - (Free Research) Web collaboration solutions are emerging as one of the building blocks of those applications.  (WHITE PAPER) READ ABSTRACT |

E-Guide: Best Practices to ensure secure mobile communication by thawte Inc. February 2012 - (Free Research) Learn more about the importance of mobile security and how you can ensure secure mobile communications in your enterprise.  (EGUIDE) READ ABSTRACT |

Mobile Wireless (Cellular) Standards by Global Knowledge January 2010 - (Free Research) When it comes to understanding mobile wireless (cellular) standards, things can get confusing. There are two significant global cellular standards that are in use today. Mobile handsets, including smartphones, usually are designed to support one or the other. This white paper will help you better understand cellular standards.  (WHITE PAPER) READ ABSTRACT |

Smartphones Explained by Global Knowledge January 2010 - (Free Research) This paper focuses on the smartphone and why it has become the mobile user's preference for accessing mobile networks and the benefits that can be achieved by using them.  (WHITE PAPER) READ ABSTRACT |

Why a Fully-Virtualized SAN is more Cost Effective than Legacy NAS, SAN and DAS by Dell, Inc. May 2011 - (Free Research) Check out this ESG whitepaper and you will discover why enterprise-class fully-virtualized iSCSI SAN is more cost effective than legacy NAS, SAN and DAS in a virtualized environment and why ESG believes the Dell EqualLogic PS Series offers distinct advantages for virtual servers.  (WHITE PAPER) READ ABSTRACT |

The Hidden Costs of Using Free Tools for Helpdesk Support by LogMeIn, Inc. February 2012 - (Free Research) Access this resource to learn why your “free” or legacy remote access and meeting tools for support could be costing you money without you knowing it.  (WHITE PAPER) READ ABSTRACT |

Providing effective endpoint management at the lowest total cost (Why Switch) by IBM January 2012 - (Free Research) This white paper outlines a methodology for comparing the total cost of ownership (TCO) of endpoint management technologies including IBM Tivoli Endpoint Manager. Learn why the TCO of Tivoli Endpoint Manager is much lower than other solutions on the market, delivering superior functionality at a fraction of the cost of competitive offerings.  (WHITE PAPER) READ ABSTRACT |

Should Your Email Live In The Cloud? A Comparative Cost Analysis by Google Apps January 2009 - (Free Research) Content provided by Google. This report presents a spreadsheet cost model to help you calculate your fully loaded on-premise email costs and compare it against cloud-based alternatives. Bottom line: Cloud-based email makes sense for companies or divisions as large as 15,000 users.  (ANALYST REPORT) READ ABSTRACT |

Ten Key Actions to Reduce IT Infrastructure and Operations Costs by Dell Compellent January 2012 - (Free Research) Ten key actions to reduce IT infrastructure and Operation Costs  (WHITE PAPER) READ ABSTRACT |

Achieve Greater ROI With These WFM Best Practices by Infor WFM Workbrain December 2011 - (Free Research) In this white paper, learn how Infor10 WFM (Workbrain) is delivering a wide range of business benefits to companies worldwide.  (WHITE PAPER) READ ABSTRACT |

Assessing the Total Cost of Ownership for BI by LogiXML January 2012 - (Free Research) This report provides mid-market organizations a framework for evaluating the total cost of ownership (TCO) of business intelligence (BI) solutions.  (WHITE PAPER) READ ABSTRACT |

Best Practice: Virtualize Your IT Systems Incrementally to Reduce Costs by Quantum Corporation January 2012 - (Free Research) The Gartner storage research community outlines in their paper that many IT leaders are under pressure to virtualize their infrastructures, in part because virtualization cuts costs and improves IT efficiency.  However, IT leaders should virtualize their systems incrementally to ensure the most effective outcome.  (NEWSLETTER) READ ABSTRACT |

What You Need to Know About the Costs of Mobility   by iPass Inc. (E-mail this company) January 2012 - (Free Research) Control rising mobility expenses, uncover cost reduction opportunities, and improve operational efficiencies through an enterprise-defined mobility strategy.   (WHITE PAPER) READ ABSTRACT |

Cutting Application Portfolio Costs and Complexity by HP September 2011 - (Free Research) This resource details how, by leveraging modern application portfolio management, businesses can identify redundancies and inefficiencies to cut costs and complexity, access dashboard views that easily identifies which high-cost applications can and should be replaced and more.  (BROCHURE) READ ABSTRACT |

Reducing Costs with Efficient Operations: A Fast Track to More Working Capital by SAP America, Inc. July 2007 - (Free Research) Untamed costs can deplete the precious working capital that's critical to your ongoing operations and new expansions. By instituting efficient automated processes throughout your organization, you can reduce waste, unnecessary overtime, and a host of other cost factors.  (WHITE PAPER) READ ABSTRACT |

How much can you save by migrating your mainframe? by HP October 2011 - (Free Research) In today’s tough economy, organizations are pressured to maintain a low total cost of ownership (TCO). This resource can help you compare the total cost of ownership (TCO) for maintaining and extending mainframe based applications versus the costs for migrating the applications to open systems servers.  (ASSESSMENT TOOL) READ ABSTRACT |

Powering the data centre by ComputerWeekly.com January 2012 - (Free Research) A look at alternative approaches to managing energy for cost and/or sustainability reasons in data centres.  (ANALYST BRIEF) READ ABSTRACT |

Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact August 2011 - (Free Research) This white paper presents the results of a total cost of ownership (TCO) analysis comparing premise-based and hosted contact center platforms.  (WHITE PAPER) READ ABSTRACT |

Determining Total Cost of Ownership for Data Center and Network Room Infrastructure by APC by Schneider Electric February 2005 - (Free Research) This white paper describes an improved method for measuring TCO for data center and network room physical infrastructure, and provides examples on how to relate these costs to the overall IT infrastructure and evaluate cost control strategies.  (WHITE PAPER) READ ABSTRACT |

Server Virtualization: Expert Overview of Costs, Trends and More by Dell, Inc. and Intel November 2011 - (Free Research) Understanding the costs and trends associated with server virtualization is very important, as well as understanding the role of virtual platforms for your business.  (EGUIDE) READ ABSTRACT |

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