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9 Critical Steps in Designing Enterprise-Wide Feedback Systems by MarketTools, Inc.
November 24, 2009 - (Free Research)
This white paper highlights the nine critical steps that every organization should follow as they begin designing an enterprise feedback program. Here we review a proven approach to designing enterprise-wide feedback systems that customer satisfaction professionals have developed, refined, and perfected over nearly a decade.
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Operational Excellence in the Process Industries by SAP AG
January 23, 2009 - (Free Research)
Read this Aberdeen review of how best-in-class companies provide visibility into manufacturing operations while using real-time interoperability between manufacturing systems and business systems.
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Getting There From Here: Delivering Unified Communications to Your Organization - Part 3 by IBM
September 11, 2009 - (Free Research)
This webcast outlines how to research and implement unified communications, including knowing your enterprise's strategic initiatives. Learn ways to optimize processes and discover which applications to use by determining your organization's communication "hot spots." Justify your investment with a positive return on investment.
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Getting There From Here: Delivering Unified Communications to Your Organization - Part 1 by IBM
September 10, 2009 - (Free Research)
This webcast explains the business value of unified communications to improve productivity by streamlining processes. Discover how to get started and which considerations to keep in mind when implementing this technique. Gain an understanding of various use cases of this approach and determine which applications best fit your needs.
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The Importance of Measuring ROI: The Indicator of Business and IT Performance by SAP AG
December 29, 2008 - (Free Research)
A disciplined IT performance measurement program is critical not only for business growth but also for economic viability. This paper provides a framework for a Return on IT (ROIT™) methodology and discusses how to deploy it within a company's business processes.
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Operational Excellence: The New Lever of Profitability and Competitive Advantage by SAP AG
January 01, 2009 - (Free Research)
The paper provides valuable evidence about the benefits of achieving aligned operational excellence. In it you'll discover why companies that build and align their operational capabilities for strategic advantage earn a distinct execution premium in their business performance.
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Achieving Cost and Resource Savings with Unified Communications by Microsoft Corporation India Pvt Ltd
August 01, 2009 - (Free Research)
Enterprises are always seeking to cut costs and optimize resource utilization. Now, in this harsh economic climate, the need is more compelling than ever. This paper highlights potential savings exceeding $5,000,000 per year for each 1,000 employees through the application of Microsoft Unified Communications to your business and IT operations.
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Task and Resource Management - Optimizing Your Warehouse Operations with SAP® R/3® TRM by CDC Global Services - Catalyst
November 12, 2009 - (Free Research)
This white paper is designed to give warehouse operations managers and IT managers a useful framework for understanding SAP's Task and Resource Management (TRM) application. It presents an overview of TRM and its unique capabilities and benefits to provide key insight into which organizations will reap the highest value from TRM.
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Rethinking Server Virtualization: Breaking Performance and Manageability Barriers by Hewlett-Packard Company
April 02, 2009 - (Free Research)
This white paper describes the advantages of scale-out iSCSI storage in four areas-- cost, high availability and disaster recovery, performance,
and management-- and illustrate how iSCSI SANs, particularly the HP LeftHand SANs, provide better overall support for virtualized environments.
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Employment Screening Company Optimizes Productivity, Improves Customer Satisfaction by Microsoft
April 18, 2008 - (Free Research)
When employers need to be sure about the backgrounds of people they hire, they call Credential Check Corporation. To do this work, the company utilized Microsoft® Office Outlook® and proprietary access programs, which made it difficult for departments and external suppliers to collaborate with each other. Microsoft Dynamics™ CRM...
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SMART, Modular, Cost-Effective Steps to Workload Automation by BMC Software, Inc
April 17, 2009 - (Free Research)
This paper proposes a high-level methodology for implementation of Workload Automation (WLA) - a mature evolution of job scheduling that automates complex IT processing and includes support for event-driven workloads, multiple platforms, Web services, composite applications, SOAs, virtual systems, system and application integration, and more.
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Business Analytics and Optimization for the Intelligent Enterprise by IBM
April 08, 2009 - (Free Research)
Executives recognize that new analytics capabilities, coupled with advanced business process management, signal a major opportunity to create business advantage. Those who have the vision to apply new approaches are building intelligent enterprises positioned to thrive.
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Case Study: Clear Channel by Hewlett-Packard Company
September 28, 2007 - (Free Research)
After expanding their business into other markets across the globe, international media company Clear Channel found their current accounting and billing systems needing an upgrade. Read this case study and learn Clear Channel's solution.
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ACO Pager - Systems Management Solution for your iSeries (AS/400) by DDL Systems, Inc.
April 08, 2009 - (Free Research)
Managing the complexities of today's operating systems, business applications, and networks challenges even the most knowledgeable IT professionals. ACO PAGER is proven technology, capable of processing thousands of mission-critical events daily. The software is pre-configured, easy to install, and greatly improves staff efficiency.
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