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OLM Systems improves customer satisfaction by IBM May 01, 2013 - (Free Research) IT application provider, OLM Systems, adopted an agile methodology to help enhance product quality and customer satisfaction, but needed a way to automate its software testing processes to keep up with the regular two-week release schedule. Read this white paper to learn more about the solution that helped OLM with development.  (WHITE PAPER) READ ABSTRACT |

Fast Growing Company, Mayflex, Chooses IBM Cognos Express to Deliver Essential Business Intelligence and Planning Capability by IBM February 08, 2011 - (Free Research) Read about how Mayflex used IBM Cognos Express to replace a complex spreadsheet system, improve time-consuming budgeting and forecasting processes, compare actuals against budgets at various levels and save time for end-users through automatic system updates.  (CASE STUDY) READ ABSTRACT |

Case Study: Unified Communications and Indiana University Medical Group by CDW Corporation September 01, 2009 - (Free Research) When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained.  (CASE STUDY) READ ABSTRACT |

Staying Ahead of the Data Explosion - Oracle Optimized Storage by Oracle Corporation July 19, 2012 - (Free Research) This E-Book explores Oracle's portfolio of optimized storage systems. Read now to learn how you can purchase less storage and achieve a lower TCO while increasing capacity and efficiency in your Oracle environment.  (EBOOK) READ ABSTRACT |

E-Guide: Improve your performance and avoid bottlenecks in your storage networks by PC Mall March 14, 2011 - (Free Research) This e-guide will help you improve your storage-area networks (SANs) and fine-tune your storage networks. Find out what steps you should take to prepare your SAN for the worst, and learn what you can do to improve your storage network performance, efficiency and resiliency. Check out this e-guide today!  (EGUIDE) READ ABSTRACT |

Computer Weekly - 3 April 2012: Data security best practice by ComputerWeekly.com April 03, 2012 - (Free Research) This week’s Computer Weekly kicks off our Buyer's Guide to data security by looking at the changing role of the IT security chief. We also examine why flexible working is proving so slow to roll out and we talk to the UK's air traffic control operator about its ambitious desktop virtualisation project.  (EZINE)

Application Development: Improving Productivity Among Evolving Application Platforms by ASG Software Solutions June 15, 2010 - (Free Research) Join special guest Jeffrey S. Hammond, Principal Analyst at Forrester Research, Inc. and Ian Rowlands from ASG, as they discuss some of the options shops have at their disposal for improving consistency and cross platform governance of your application development efforts  (WEBCAST) READ ABSTRACT |

Measuring Software Quality: Why Your Metrics Don't Make the Grade by IBM April 23, 2013 - (Free Research) What keeps your customers happy when it comes to software? Tune into this video to learn more about what you can do to improve your software  testing and quality assurance. It outlines the pros and cons of satisfied customers and what the means for your business. View this resource now to learn more about improving your software.  (WEBCAST) READ ABSTRACT |

15-Minute Guide to Increasing Customer Loyalty: An Introduction to Enterprise Feedback Management (EFM) by MarketTools, Inc. January 26, 2011 - (Free Research) What is the relationship between a loyal customer and a profitable enterprise and what role can feedback play in improving loyalty? Organizations with fiercely loyal customers take the time to listen to feedback and integrate it into decision making. EFM solutions provide the tools needed help businesses transform feedback into business results.  (WHITE PAPER) READ ABSTRACT |

7 Habits of Highly Successful Surveys by Vovici October 20, 2009 - (Free Research) Understanding your customer is vital to maintaining and improving loyalty. Learn how to measure customer experience so you can build customer loyalty. Download a copy of the latest Vovici whitepaper 'The Customer Satisfaction Survey' to learn how to understand the major customer experience metrics and more!  (WHITE PAPER) READ ABSTRACT |

Information governance strategy: Developing a roadmap and structure for improving corporate information management by RSD June 02, 2011 - (Free Research) Access this eBook for practical advice on developing an information governance strategy, including a checklist of what to do – and what not to do – as part of a successful information governance initiative.  (EBOOK) READ ABSTRACT |

What a Project Manager Needs to Know About Business Process Analysis by Global Knowledge April 11, 2012 - (Free Research) How is Business Process Analysis (BPA) relevant to Project Managers (PM)? Discover what PMs need to understand about BPA to best leverage the knowledge that it provides. Find out how BPA recommendations can improve existing projects and help propose new projects.  (WHITE PAPER) READ ABSTRACT |

Enterprise Architecture Is More than Engineering by Burton Group July 2008 - (Free Research) While many enterprise architecture (EA) programs may be less than effective or threatened by extinction, the EA discipline is still an important set of skills and processes that improve IT decision-making and CIO effectiveness.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Application Development-- Improving Productivity Among Evolving Application Platforms by ASG Software Solutions July 2010 - (Free Research) Join special guest Jeffrey S. Hammond, Principal Analyst at Forrester Research, Inc., and Ian Rowlands from ASG, as they discuss some of the options shops have at their disposal for improving consistency and cross platform governance of your application development efforts.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Converging the Datacenter Infrastructure: Why, How, So What? by VCE (E-mail this company) May 2012 - (Free Research) This critical study offers insight into how 5 companies excelled after implementing converged infrastructure systems, greatly improving the outlook for their data centers.  (WHITE PAPER) READ ABSTRACT |

What's New in Symantec Data Loss Prevention by Symantec Corporation April 2013 - (Free Research) This resource demonstrates how organizations can expand the reach of their security teams with improved data loss prevention offering advanced reporting, improved usability and new security integrations.  (WHITE PAPER) READ ABSTRACT |

A Candid Examination of Data Deduplication by Symantec Corporation August 2009 - (Free Research) Read this white paper for an in-depth discussion of what data deduplication is, how it works, what problems it solves, and what options are available.  (WHITE PAPER) READ ABSTRACT |

Podcast - What Technology Buyers Want You To Know About Online Content by KnowledgeStorm, Inc (E-mail this company) February 2006 - (Free Research) This podcast summarizes, Define What's Valued Online, a new study which confirms what many technology marketers have instinctively suspected all along: Buyers of technology products consider Internet research essential to their ability to do their jobs. Listen to this podcast to learn about basic changes you can make to improve your online content.  (PODCAST) READ ABSTRACT |

What Technology Buyers Want You to Know About Online Content by KnowledgeStorm, Inc (E-mail this company) December 2005 - (Free Research) A new study, Define What's Valued Online, confirms what many technology marketers have instinctively suspected all along: Buyers of technology products consider Internet research essential to their ability to do their jobs. Learn about basic changes you can make to improve your online content.  (WHITE PAPER) READ ABSTRACT |

Best Practice for NDMP Backup Veritas NetBackup by Symantec Corporation January 2009 - (Free Research) Customers are confronting the confusing number of options and configurations when it comes to backing up and restoring their network attached storage servers. This paper addresses this by describing the best practices for protecting and recovering NAS devices utilizing the Network Data Management Protocol.  (WHITE PAPER) READ ABSTRACT |

A Comprehensive Best Practice Approach to Business Resilience and Risk Mitigation by IBM June 2008 - (Free Research) This white paper serves as a comprehensive, best-practices approach to business resilience and risk mitigation. Common types of risk and the steps organizations must take to develop an effective risk mitigation strategy are discussed.  (WHITE PAPER)

Using enterprise architecture to develop a blueprint for improving your energy efficiency and reducing your carbon footprint by IBM December 2008 - (Free Research) This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns?  (WHITE PAPER) READ ABSTRACT |

Hitachi Dynamic Provisioning Software at United Airlines by Hitachi Data Systems August 2008 - (Free Research) This paper describes virtualization capabilities of the new Hitachi Universal Storage Platform™ V with Hitachi Dynamic Provisioning software which improve storage utilization to new levels...  (WHITE PAPER) READ ABSTRACT |

Best Practices in Lead Development by KnowledgeStorm Webinars (E-mail this company) May 2005 - (Free Research) Learn how your company can change from a lead generation business model to a dynamic lead development process in this joint Webcast from SiriusDecisions and KnowledgeStorm.  (WEBCAST) READ ABSTRACT |

Reducing management and improving storage utilization for Xendesktop and Xenapp VDI by Sanbolic Inc. (E-mail this company) April 2012 - (Free Research) Desktop virtualization guru Brian Madden offers his insight on many desktop virtualization myths in this e-guide. In addition, he explores the best storage options for VDI.  (EGUIDE) READ ABSTRACT |

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