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Captaris® Alchemy®: Document Management Software by Captaris.
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Enterprise Content Management Study, the Value of Standardization of Content Management across the Enterprise by IBM..
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Accelerate Business Performance Gains with Manufacturing Execution Systems by Visiprise

February 2008 - (Free Research)
A Manufacturing Execution System (MES) is a dynamic information system that drives effective execution of manufacturing operations. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

eGuide: Roadmap to Success: Driving Bottom-Line Results with People Performance by SuccessFactors

February 2008 - (Free Research)
Learn how your HR organization can become a key driver of corporate revenue and profits. Download this FREE eGuide today! 
(ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service by Genesys Co.

June 2008 - (Free Research)
This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Dealing with Chaos: 4 Steps to Manufacturing Success by Infor.

September 2008 - (Free Research)
Manufacturers and distributors have embraced the Lean philosophy to great benefit in improved performance, shorter lead-times, better quality and lowered costs. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Xpressite Website Content Management for SMB Overview Video by Kolaco, Inc.

June 2008 - (Free Research)
Xpressite is a powerful, easy-to-use, time saving website management system that will improve your website presence, expand your business, and enhance your customer service. 
(DEMO) READ ABSTRACT | GO TO DEMO

IFS Applications - Supply Chain Management by IFS

Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

IFS Machinery - ERP for Complex Order-Driven and Mixed-Mode Manufacturing by IFS

IFS offers a proven solution for machinery manufacturers who produce, deliver & service their products based on unique customer requirements, using either predefined product configurations or custom engineering. IFS helps coordinate complex order-driven & mixed-mode manufacturing and purchasing of material. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Designed to Manage Lean Principles by Epicor Software Corporation.

September 2008 - (Free Research)
Manufacturers will continue to leverage technology to stay competitive. Read this paper to learn how with the Vantage fully integrated enterprise solution, you will be prepared to meet the challenges of today’s market place – becoming lean to do so. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation.

Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

ERP for Service Organizations by Epicor Software Corporation.

Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Epicor®Vista™ – Job Shop & Make-to-Order ERP Solutions by Epicor Software Corporation.

Epicor Vista is a world-class, integrated manufacturing and accounting solution for emerging manufacturers, job shops or make-to-order departments of large enterprises. Vista is loaded with innovative tools that will help you take control of estimating, orders, scheduling, costing, inventory, quality and much more. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

The 2008 ERP in Manufacturing Benchmark Report by Epicor Software Corporation.

September 2008 - (Free Research)
This report explores feedback provided by over 1200 manufacturers, and aims to serve as a roadmap to those in the manufacturing community that desire to reduce costs, improve accuracy of inventory and schedules. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Visible Supply Chain: Ensuring End-to-End Optimization by Epicor Software Corporation.

February 2008 - (Free Research)
Supply chain visibility enables you to know the location and status of physical components moved from suppliers to customers. Learn characteristics of a visible supply chain, why it is important and technology that can deliver ROI to your business. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Epicor Vantage: Comprehensive ERP Software for Mid-market Manufacturers by Epicor Software Corporation.

Vantage is designed to meet the needs of make-to-order and mixed-mode manufacturers. It is delivered ‘out-of-the-box’ with built-in workflow processes that enable manufacturers to manage the entire order cycle: from Marketing and Sales through Production and Planning, Sourcing and Procurement, Installation and Service, and Financial recognition. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Epicor Vantage for Discrete Manufacturers by Epicor Software Corporation.

Vantage works the way you think a powerful manufacturing software system should. We’ve designed Vantage to closely match the way you operate, which makes it easier to learn and use. Vantage’s interface, with its point-and-click simplicity, gives you straightforward operation. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Moving Beyond the Queue - Focusing on the Real-Time Customer by Inova Solutions

May 2008 - (Free Research)
In this paper, Tim Montgomery, a highly regarded industry consultant, speaker and author explores new ideas on ways every call center can keep up with new customer demands. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Advanced Professional Services Automation / Project Portfolio Management by Unanet Technologies (E-mail this company)

Unanet PSA/PPM software is an earned value management system that improves resource scheduling and forecasting, project management, project portfolio management, project accounting, timesheets and expense reports for government contractor, professional services, advanced technology, and Fortune 100 internal services organizations. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Dispatch Direct: Service Call Dispatching by Dispatch Direct

Dispatch Direct service call software will help you run and manage your services business or divisions with increased efficiency, productivity and superior customer service. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Future of the Enterprise Application: Key Trends in the shift from in-house to on-demand by Workday.

June 2008 - (Free Research)
A new generation of on-demand business applications has matured that is designed specifically to meet the challenges of the 21st Century workplace. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Case Study: Leading Gaming and Entertainment Company Increases Customer Loyalty with Equifax Database Solutions by Equifax.

March 2008 - (Free Research)
Read this white paper to explore a case study detailing how to increase customer loyalty and drive repeat visits to vendor locations. Explore a database that offers a single customer view, facilitating convenient, relevant offers to consumers. 
(CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Field Service Automation - No Longer a "Maybe" but a "Must" by Dispatch Direct

April 2008 - (Free Research)
Field Service Automation solutions provide total functionality for your field workers – resources are best managed and customers are best serviced. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Businesses Bank on SSL Solutions by VeriSign Inc.

September 2008 - (Free Research)
Most individuals see themselves as potential prey to any number of electronic crimes. Read this white paper to learn more about SSL Solutions and how you can help your company protect and reassure its clients. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

E-Book: Making Real-time Information a Reality in the Contact Center by Genesys Co.

September 2008 - (Free Research)
This E-book from SearchCRM.com explores best practices and strategies for using real-time information in the call center. 
(E-LEARNING TUTORIAL) READ ABSTRACT | GO TO E-LEARNING TUTORIAL

Delivering the Power of Choice with Microsoft Dynamics CRM by Accela Communications

September 2008 - (Free Research)
The mindset for acquiring CRM solutions is no longer about simply adding technology but rather about buying solutions that fit into your existing business environment and that your people will actually use. 
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

A Quick ROI and Low TCO Approach to Mobilizing Enterprise Applications by OQO, Inc.

May 2008 - (Free Research)
Today’s enterprise is going mobile, don’t get left behind. This webinar takes a practical, solutions-oriented approach and looks at how business and IT managers can mobilize line of business applications while minimizing costs. 
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

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