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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Linear Architecture for Municipal Wireless Video Surveillance Solutions by Motorola, Inc.

August 20, 2009 - (Free Research)
Motorola knows how to build systems that meet the needs of Public Safety professionals now and over the lifetime of the network. No one technology meets the needs of all applications. With a portfolio of specialized solutions, CIOs and network operators can deploy the network that is the best fit to locate the cameras exactly where they are needed. 
(WHITE PAPER) READ ABSTRACT |

VeriSign Mobile Enterprise Services: Enabling Next-Generation Mobile Messaging for Enterprises by VeriSign, Inc

December 02, 2008 - (Free Research)
This Solution Paper provides an overview of the rapidly growing mobile messaging and alerts market, and introduces a solution that addresses that market: VeriSign Mobile Messaging, an offering of VeriSign Mobile Enterprise Services (VMES). 
(WHITE PAPER) READ ABSTRACT |

Motorola Wireless Broadband: Video Surveillance Solutions by Motorola, Inc.

May 2008 - (Free Research)
This white paper details how wireless video systems can improve performance and increase revenue. 
(WHITE PAPER) READ ABSTRACT |

Wealth Management Firms Choose CRM to Improve Productivity and Client Service by Microsoft

August 2009 - (Free Research)
To more clearly understand how wealth management firms are using Microsoft Dynamics CRM, Microsoft turned to IT advisory firm Mainstay Partners for an independent assessment. Mainstay Partners interviewed a number of firms to identify the measurable benefits they have achieved through deploying Microsoft Dynamics CRM. 
(WHITE PAPER) READ ABSTRACT |

Deliver Extraordinary Customer Experience by Oracle Corporation UK Ltd

December 2012 - (Free Research)
Exceptional customer service can be a major differentiator in today's market. However, with more communication channels than ever before, devising an effective strategy can be difficult. Inside this paper learn 6 tips for achieving stellar customer service and find out how the right CRM tool can help set you apart from the competition. 
(WHITE PAPER)

Managing Your Data Assets by Pitney Bowes Business Insight

March 2009 - (Free Research)
Are you aware your people, your customer relationships and your corporate data provide far greater value and competitive advantage than traditional assets such as stock portfolio or desktop printers? This white paper explains how executives are turning their eyes toward what could be their most valuable asset of all: information! 
(WHITE PAPER) READ ABSTRACT |

From Cold to Hot: Lead Nurturing Programs That Generate Sales by Vtrenz, Inc

August 2008 - (Free Research)
This white paper explains the importance of lead nurturing–in the lead management process. It discusses best practices for nurturing leads in today's competitive business environment, and offers advice for implementing a lead-nurturing program. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Inland Custom Publishing Group by Pitney Bowes Business Insight

March 2009 - (Free Research)
With the help of Pitney Bowes MapInfo's mapping capabilities, Inland Custom Publishing was able to expand their portfolio with a new magazine targeting a local high income audience with local and regional content. Read this case study and learn how the publishers can now provide a balance of stories covering topics like local dining and the arts. 
(CASE STUDY) READ ABSTRACT |

Full Spectrum Customer Data Integration (CDI) Solutions by Pitney Bowes Business Insight

March 2009 - (Free Research)
Accurate customer information is essential to business success. It provides customer insight, informs decisions and drives strategy. Managed effectively, this information allows organizations to improve customer retention and increase the value of individual customers. This white paper covers the necessity of a customer data integration program. 
(WHITE PAPER) READ ABSTRACT |

How e-Citation Systems Increase Productivity & Revenues While Improving Officer Safety by Intermec

February 2011 - (Free Research)
Discover how an e-Citation system can help you save time, improve safety, reduce errors, and improve collection rates. 
(WHITE PAPER) READ ABSTRACT |

Video Surveillance Economics: The New Picture of Quality and Economy by Motorola, Inc.

August 2009 - (Free Research)
As the world becomes increasingly security conscious, municipalities, institutions and enterprises of all sizes are discovering that there's safety in sight. Real-time video surveillance systems are proving to be one of the most effective methods of addressing a wide range of security challenges in both the public and the private sectors. 
(WHITE PAPER) READ ABSTRACT |

Fast-Growing Municipality in Southeast USA Secures IT Operations and Services with AVG Anti-Virus Network Edition by AVG Technologies USA, Inc.

March 2010 - (Free Research)
The city of Brentwood’s IT environment is made up of 450 computers and counting. Increased population growth brings greater IT infrastructure needs. Brentwood’s old security provider couldn’t keep up. Read this brief case study to find out how Brentwood managed to meet their growing IT security needs. 
(CASE STUDY) READ ABSTRACT |

Enhancing Constituent Perceptions with CRM for Public Sector: Advancing Beyond Efficiency and Service Improvements by SAP America, Inc.

September 2010 - (Free Research)
By using a CRM strategy with software solutions, government agencies can achieve a host of benefits when it comes to streamlining business processes and analytical capabilities. Read on to learn how By enabling such CRM processes, governments can build communication campaigns that help shape the public’s perceptions and advance the value delivered. 
(WHITE PAPER) READ ABSTRACT |

ENTERPRISE APPLICATION ARCHIVING: Unified Protection and Management for Enterprise Application Output by EMC Corporation

March 2008 - (Free Research)
Today easy management of and access to archives is more than compliance and governance, it is also about improving service, repurposing content, creating new revenue streams, protecting public safety and more. 
(WHITE PAPER) READ ABSTRACT |

Talladega County 9-1-1: 100% Network Availability for Emergency Calls Countywide with WhatsUp Gold by Ipswitch WhatsUp Gold

March 2011 - (Free Research)
In November of 2009 Talladega County consolidated the various Public Safety Answering Points that traditionally handled call and dispatch services for 5 law enforcement agencies, 4 municipal fire departments, 15 volunteer fire departments, 2 municipal emergency medical systems, and 4 other private services into a single communications network. 
(CASE STUDY) READ ABSTRACT |

Case Study: Reducing Backup and Recovery Costs by 80% by Iron Mountain

January 2011 - (Free Research)
Read this Case Study to learn how the Eighteenth Judicial Circuit of Florida protected their data and prepared for unforeseen natural disasters. 
(CASE STUDY) READ ABSTRACT |

Threat and Fraud Prevention by IBM

July 2011 - (Free Research)
This white paper explores these features, and the challenges that organizations face related to making sense of information in order to revolutionize their ability to mitigate threat and fraud. 
(WHITE PAPER) READ ABSTRACT |

City engages HP to develop innovative mobile applications by Hewlett-Packard Company

April 2013 - (Free Research)
Discover how Anaheim was able to make a vision of mobilizing government services a reality in this white paper. Learn the steps they took and solutions that helped them make the city government more transparent and accessible than ever before. 
(WHITE PAPER) READ ABSTRACT |

Optimize Your Mission-Critical Environments with Oracle Optimized Solution for Oracle Database by Oracle Corporation

April 2012 - (Free Research)
This paper outlines how Oracle’s investments in the Oracle Optimized Solution for Oracle Database, enable IT organizations to achieve these difficult and opposing challenges. 
(WHITE PAPER) READ ABSTRACT |

City engages HP to develop innovative mobile applications by Hewlett-Packard Limited

December 2012 - (Free Research)
Discover how Anaheim was able to make a vision of mobilizing government services a reality in this white paper. Learn the steps they took and solutions that helped them make the city government more transparent and accessible than ever before. 
(WHITE PAPER) READ ABSTRACT |

Oracle Business Analytics and Big Data Can Take You There by Oracle Corporation UK Ltd

December 2012 - (Free Research)
Access this brief webcast to learn how analytics is changing the world on a larger scale- and how it's changing the face of business. Learn how businesses are leveraging analytics and big data to drive strategy and transform their daily operations. 
(VIDEO)

Assuring Asset Documentation Integrity by McLaren Software

February 2008 - (Free Research)
In this whitepaper, we will discuss best practices for assuring the integrity of your asset documentation. 
(WHITE PAPER) READ ABSTRACT |

Oracle Customer Experience: The Public Sector Experience by Oracle Corporation UK Ltd

December 2012 - (Free Research)
This brief video outlines how the right technology can enable the public sector industry to greatly enhance their customer experience and foster loyalty. Watch now to find out the advantages of using innovative technologies like mobile applications, live-chat capabilities, and automated email reminders. 
(VIDEO)

Computer Weekly 11 October 2011: Download this week's issue of the UK's leading technology publication, featuring the latest news, analysis and opinion on the big trends in IT by ComputerWeekly.com

October 2011 - (Free Research)
In this week's Computer Weekly, we find out how mainframe technology that was meant to be dead and buried is finding innovative new applications. We analyse the challenges facing the government's largest deployment of agile software development, and our Buyer's Guide highlights the firms making the most of social media. Download the new issue now. 
(EZINE) READ ABSTRACT |

Safety Analysis Using UML by IBM

December 2010 - (Free Research)
This paper discusses the use of the fault tree analysis (FTA) approach to safety analysis and the use of the UML® profiling mechanism to create a safety analysis profile, including the definition of its normative metamodel. 
(WHITE PAPER) READ ABSTRACT |

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