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ITIL® v3: What It Is and Why You Should Care by Global Knowledge October 2008 - (Free Research) This paper explains ITIL by describing its benefits, where it comes from, why you need to know about it, which types of IT organization can benefit from using it, and how to get started.  (WHITE PAPER) READ ABSTRACT |

American Recovery and Reinvestment Act: How the Pioneers Plan to meet Reporting and Compliance Mandates by SAP BusinessObjects November 2009 - (Free Research) The ARRA was enacted to jumpstart the US economy and drive it out of the recession. One of the requirements of the recovery act is that organizations that receive funds for projects must report on the outcomes of those projects. Read on to learn what these executives and managers plan to do to meet the reporting and compliance mandates.  (ANALYST REPORT) READ ABSTRACT |

CIO Decisions Ezine: Vol. 8 - The Portfolio Approach by CIO Decisions September 2009 - (Free Research) Is your present mix of short and long-term projects putting you on a path to success? Read CIO Decisions Ezine on The Portfolio Approach and gain insight into successful PPM and IT project governance strategies. Access this CIO Decisions Ezine and subscribe instantly.  (EZINE) READ ABSTRACT |

FACTS® MANAGED CARE SUITE™ by Ebix Health, Inc. January 2001 - (Free Research) The FACTS MANAGED CARE SUITE provides a full range of reports to help you manage your organization, design plan requirements, and control and monitor costs.  (ARTICLE) READ ABSTRACT |

Part 3: What is IT Management, and why should I care? Three IT Questions for the Small Business Owner by Dell, Inc. and Microsoft December 2009 - (Free Research) In the third webcast of this three-part Q&A series with expert Greg Shields, learn what IT Management is and why, as a small business, you need to understand and care about IT Management.  (WEBCAST) READ ABSTRACT |

SAP® Customer Care and Billing Solutions for a Changed and Challenging Utility Environment by SAP AG January 2009 - (Free Research) The customer care and billing functionality in SAP for Utilities provides billing for routine retail service and complex billing for commercial and industrial accounts, flat-rate billing for unmetered energy and nonenergy products.  (WHITE PAPER) READ ABSTRACT |

Blackberry Solution Used for Roadside Surveys on Child Seat Safety by BlackBerry February 2009 - (Free Research) When researchers from the University of Windsor needed a mobile strategy for conducting a National Child Seat Safety Survey across Canada, they turned to a Blackberry to help gather the data and accurately download the it automatically to an analytical database.  (CASE STUDY) READ ABSTRACT |

Network Forensics Survey: Most Networks are Unprepared for Quick Response by Solera Networks November 2009 - (Free Research) More than 60% of large enterprises believe a significant network breach is likely within the next 3 years, yet most are not capable of effectively discovering the full scope of incidents. This survey details how management and staff within large organizations view the importance of being prepared to respond to network security incidents.  (WHITE PAPER) READ ABSTRACT |

PCI DSS Compliance Survey Results by Imperva September 2009 - (Free Research) The findings of this survey suggest that despite PCI DSS regulation companies are still struggling with data security. However, it also suggests that companies that take a strategic approach to PCI compliance go through fewer data breaches. Learn more about leveraging PCI to get a broader, more effective, and more cost efficient security program.  (ANALYST REPORT) READ ABSTRACT |

HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc. HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.  (ASP & SOFTWARE PRODUCT)

Saving At-Risk Customers and Revenue Through Survey Action Management by MarketTools, Inc. November 2009 - (Free Research) Read this white paper to understand what Survey Action Management is and how it can help your organization effectively address customer concerns, save at-risk customers, and build customer satisfaction and loyalty.  (WHITE PAPER) READ ABSTRACT |

SMB Case Study: Prioritize and Work Smarter with an Automated Security Solution by ArcSight, Inc. June 2009 - (Free Research) Read this case study to learn how Long Term Care Partners selected ArcSight Express to achieve automated reporting, risk intelligence, cost savings, and operational efficiency.  (CASE STUDY) READ ABSTRACT |

Virtualization Challenges Are Highlighted by User Survey by Syncsort November 2009 - (Free Research) To understand the impact of server virtualization, Syncsort commissioned Ziff Davis Media to conduct a survey around end-user experiences with migrating physical servers to virtual machines (referred to as P2V migration). Read the results here.  (ANALYST BRIEF) READ ABSTRACT |

Proactively Controlling Access to Patient Data by FoxT July 2009 - (Free Research) In a typical healthcare organization, hundreds to thousands of medical and support staff need to access patient data to do their job. How do you effectively enforce access controls to hospital information systems without hampering medical care efficiency and effectiveness? Read this paper and learn how.  (WHITE PAPER) READ ABSTRACT |

DataDirect XML Converters Allow Health Care Payers and Providers to Comply with X12 EDI Standards by DataDirect Technologies February 2009 - (Free Research) In this product review, Benefitfocus IT professionals discuss their experiences with DataDirect XML Converters 4.0. They rate the product using several criteria and detail how the implemented the product into their IT enterprise.  (WHITE PAPER) READ ABSTRACT |

2009 Security Mega Trends Survey by Lumension February 2009 - (Free Research) This survey was conducted by the Ponemon Institute to better understand if certain publicized IT risks to personal and confidential data are or should be more or less of a concern for organizations. Learn what respondents in IT operations and IT security think about eight Security Mega Trends affecting organizations during the next 12 to 24 months.  (WHITE PAPER) READ ABSTRACT |

Podcast: Part 3: What is IT Management, and why should I care? Three IT Questions for the Small Business Owner by Dell, Inc. and Microsoft December 2009 - (Free Research) In the third podcast of this three-part Q&A series with expert Greg Shields, learn what IT Management is and why, as a small business, you need to understand and care about IT Management.  (PODCAST) READ ABSTRACT |

Podcast Part I: What is a Server, and why should I care? Three IT Questions for the Small Business Owner by Dell, Inc. and Microsoft December 2009 - (Free Research) In this podcast Q&A with expert Greg Shields here about how to take the first step with taking on a server into your infrastructure.  (PODCAST) READ ABSTRACT |

Part 2: What is a Network, and why should I care? Three IT Questions for the Small Business Owner by Dell, Inc. and Microsoft December 2009 - (Free Research) In part two of this three part first server Q&A series, listen to expert Greg Shields discuss what a network is as well as why a network can act as a backbone for running a business.  (WEBCAST) READ ABSTRACT |

Podcast Part 2: What is a Network, and why should I care? Three IT Questions for the Small Business Owner by Dell, Inc. and Microsoft December 2009 - (Free Research) Listen to expert Greg Shields discuss what a network is as well as why a network can act as a backbone for running a business.  (PODCAST) READ ABSTRACT |

Part I: What is a Server, and why should I care? Three IT Questions for the Small Business Owner by Dell, Inc. and Microsoft December 2009 - (Free Research) In this webcast Q&A with expert Greg Shields here about how to take the first step with taking on a server into your infrastructure.  (WEBCAST) READ ABSTRACT |

Leveraging Your Most Valued Asset: Knowledge by Vivisimo, Inc. December 2009 - (Free Research) Why do most organizations continuously fail in utilizing knowledge? In this webcast, learn from case studies that illustrate how you can optimize the value of knowledge in your organization through improving e-discovery and data retention practices and eliminating wasteful and under-utilized tools.  (WEBCAST) READ ABSTRACT |

Smarter Healthcare Processes in 2010. Reduce Costs, Increase Productivity, Deliver Best Outcomes with IBM ILOG Business Rule Management System (BRMS) and Optimization Software by IBM September 2009 - (Free Research) Find out how the role technologies such as Business Rule Management Systems (BRMS) and Optimization software will play in helping Healthcare organizations of all types and sizes build smarter processes that allow you to adapt to change faster, overcome process silos and improve patient care and safety.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Windows Server 2008 R2 - Top 10 Changes You'll Actually Care About by Dell and Microsoft December 2009 - (Free Research) This presentation transcript will discuss the top ten most useful advantages of Windows Server 2008 R2. Gain insight into improvements made to Terminal Services and Hyper-V that can provide your organization with increased flexibility.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

IT Impact on Telecommunications Order Fallout - A Survey of Large Global Businesses by Progress Software April 2009 - (Free Research) As the following pages will demonstrate, the evidence is that improving Business Transaction Assurance presents a real bottom-line opportunity and is moving high up the business agenda. However, companies' current systems are not equipped with the necessary tools to manage and control such transactions.  (WHITE PAPER) READ ABSTRACT |

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