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Genesys Global Consumer Survey - 2007 by Genesys

March 27, 2008 - (Free Research)
This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations. 
(WHITE PAPER) READ ABSTRACT |

Password Management Survey by LEGACY - DO NOT USE - Siber Systems

September 2008 - (Free Research)
This report shows how RoboForm Enterprise password management solution, can increase corporate security, eliminate password related help desk calls, improve end user productivity, and decrease overall IT costs. 
(WHITE PAPER) READ ABSTRACT |

Password Management Survey by RoboForm Enterprise

September 2008 - (Free Research)
This report shows how RoboForm Enterprise password management solution can increase corporate security, eliminate password related help desk calls, improve end user productivity, and decrease overall IT costs. 
(WHITE PAPER) READ ABSTRACT |

Software Licensing and Subscription by ComputerWeekly.com

August 2011 - (Free Research)
This research from Freeform Dynamics, based on a survey of end users,  identifies the challenges faced by IT departments and suppliers on software licensing, and offers advice to organisations on dealing with software licensing. 
(ANALYST BRIEF) READ ABSTRACT |

Desktops: Corporate IT Buying Behavior & Customer Satisfaction Survey by Dell, Inc. and Intel®

June 2009 - (Free Research)
This Technology Business Research (TBR) study examines the results of the corporate desktop satisfaction competition for Q1 of 2009, for which Dell ranked in the top position. Read this to learn about each brand's competitive strengths, weaknesses, challenges, and overall satisfaction rankings. 
(ANALYST REPORT) READ ABSTRACT |

SearchBusinessAnalytics.com E-Guide: Implementing Self-Service BI by Jaspersoft

March 2012 - (Free Research)
In this E-Guide, readers will learn some of the key mistakes companies make when implementing self-service BI, as well as how to avoid these with an eight-step model. 
(EGUIDE) READ ABSTRACT |

EdgePlatform for Application Acceleration and Delivery by Akamai Technologies

The Akamai EdgePlatform is a purpose built Application Delivery Network that accelerates delivery of applications and content over the Internet, which can lead to increased usage, adoption and improved productivity. 
(SOFTWARE PRODUCT)

Riverbed Stingray Traffic Manager VA Performance on vSphere 4 by Riverbed Technology, Inc.

January 2012 - (Free Research)
Cloud infrastructure platforms like VMware vSphere 4.0 can benefit from load balancers that connect users to the most suitable datacenter. This white paper outlines how the Riverbed Stingray Traffic Manager Virtual Appliance (VA) improves traffic performance compared to a Linux install. 
(WHITE PAPER) READ ABSTRACT |

Constellation Energy Group by EMC Corporation

June 2008 - (Free Research)
In its quest to fully leverage the new technologies, Constellation energy realized it needed to integrate them to one another, as well as integrate them with other business processes and applications. 
(WHITE PAPER) READ ABSTRACT |

IBM Tivoli Service Request Manager White Paper by IBM

January 2010 - (Free Research)
This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper. 
(WHITE PAPER) READ ABSTRACT |

Archive tape management made easy: Cut complexities and costs to better handle data requests by Iron Mountain

December 2013 - (Free Research)
Locating and retrieving data from thousands of tapes is time-consuming and costly. It can also create security and compliance issues. This data sheet explains a service that can make handling archive data requests easy by storing tapes offsite. 
(DATA SHEET) READ ABSTRACT |

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation

 
(SOFTWARE PRODUCT)

Best Practices for Lawful Intercept in Enterprise and Service Provider Networks by Ixia

November 2013 - (Free Research)
Data intercept requests require organizations to help government agencies collect communication information and content. Learn how you to prepare your network for such requests. 
(WHITE PAPER) READ ABSTRACT |

Convert IBM Cloud image parameters into Java using JAXB: JAXB and Plain Old Java Objects morph XML cloud image parameters in usable Java code by IBM

July 2011 - (Free Research)
Get under the hood:  This technical note describes how to transform XML response into a Java™-usable response by creating Plain Old Java Objects (POJOs) and calling JAXB's unmarshal method. Simplify how to send requests to create new instances based on images that request parameters from Java classes. 
(WHITE PAPER) READ ABSTRACT |

Efficient Management of Legal and Compliance Requests on D2D Storage by Index Engines

December 2011 - (Free Research)
This white paper features today's best practices regarding efficient data management and provides you with the information you need to optimize your existing storage infrastructure and increase efficiency throughout your data center. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

Fast Track to Archived Data Access by Iron Mountain

March 2012 - (Free Research)
Read this paper for best practices and keys to help you prepare for a compliance or audit request. Learn how an offsite partner can help improve your data protection, accessibility and recoverability, and receive 7 keys to help improve your security and backup policies. Also receive checklist of 4 keys to help you better access your information. 
(WHITE PAPER) READ ABSTRACT |

Major Grocer Upgrades HR Processes by IBM

December 2010 - (Free Research)
This case study explains how when a major grocer needed to keep pace with hiring needs because of rapid growth and they needed to ensure consistent and timely response to HR events they turned to Lombardi Teamworks® to help them extend their processes out to the local stores and to efficiently manage HR requests. 
(CASE STUDY) READ ABSTRACT |

Compliance Frameworks That Enhance e-Discovery Effectiveness by AXS-One, a Daegis Company

October 2011 - (Free Research)
The threat of e-discovery is a dark cloud hovering over an enterprise. These projects require an excess of effort and money – and requests are often made with no prior notice. Thankfully, records management can alleviate the pain of e-discovery. This e-guide provides a high-level view of records management in the workplace. 
(EGUIDE) READ ABSTRACT |

Yes You Can Connect Employees' Personal Smartphones by BlackBerry

September 2011 - (Free Research)
Employees are flooding IT departments with requests to connect their personal smartphones to the company IT infrastructure. Disregarding the real productivity benefits from connected employees, until now many IT departments have been too concerned with security and control risks. 
(WHITE PAPER) READ ABSTRACT |

RSD Glass for eDiscovery Readiness by RSD

October 2011 - (Free Research)
Read this white paper to learn about a way to policy-manage and align correct levels of accessibility, protections and retention in your eDiscovery requests and content. 
(WHITE PAPER) READ ABSTRACT |

HANDLE YOUR ACHIVE DATA CONFIDENTLY AND COST-EFFECTIVELY by Iron Mountain

December 2013 - (Free Research)
This brochure talks about the benefits of an archival tape management solution that can make handling requests for archive data easy and quicker while also reducing costs. 
(BROCHURE) READ ABSTRACT |

How to prevent cross-site scripting attacks: Expert tactics by SearchSecurity.com

December 2011 - (Free Research)
This expert E-Guide discusses how XSS attacks work, how you can better protect your websites and how to prevent cross-site request forgery attacks. Uncover best practices and expert tactics to ensure you’re doing your part to stop these attacks. 
(EGUIDE) READ ABSTRACT |

Survive the Scrutiny of Litigation:Rediscover Records Management by Iron Mountain

August 2012 - (Free Research)
Having a modern records management system can give you the peace of mind you need and save you enormous headaches and revenue losses in the event of an audit. This comprehensive E-Guide explores today's best practices for records management. 
(EBOOK) READ ABSTRACT |

Make E-Discovery Painless Through Effective Records Management by Iron Mountain

March 2012 - (Free Research)
Read this expert e-guide from SearchCompliance.com to discover how a records management system can simplify the e-discovery process with innovative features for e-mail retention, predictive tagging and conceptual search. 
(EGUIDE) READ ABSTRACT |

Comprehensive Business Intelligence Market Study: Summary Results from the BI Survey 7 by MicroStrategy Incorporated

June 2008 - (Free Research)
The BI Survey 7, the leading independent survey of real-world BI implementations, provides unique, statistically significant insight into actual BI implementations and customer experiences with various BI products. 
(WHITE PAPER) READ ABSTRACT |

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