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For businesses that require high-volume, personalized printing for transaction statements and other complex customer communications, Advanced Function Presentation (AFP) is often the platform of choice. 
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They Can't Steal What You Don't Have: Smart Security Choices for Mobile Workers by Citrix Online - GotoMyPC

July 2008 - (Free Research)
Laptops are an essential tool for many mobile workers, but they can also pose a significant security threat for organizations due to the confidential information often housed on them. Citrix Online recently conducted a comprehensive survey on the s… 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Magic Quadrant for Business Intelligence by QlikTech Inc.

August 2008 - (Free Research)
The market for business intelligence platforms is moving away from a position dominated by pure-play vendors. This paper discusses why this is being driven by a trend for consolidation, from several large application and software infrastructure vendors. 
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Best Practices for Delivering Interactive, Intelligent Documents by Exstream Software.

April 2008 - (Free Research)
This paper will reveal new ideas and tactics for raising the impact of online and offline documents and detail three best practices for delivering interactive, intelligent documents at the point of sale. This document is a must read for senior deci… 
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Genesys Global Consumer Survey - 2007 by Genesys Co.

March 2008 - (Free Research)
This survey highlights the importance of the contact centre experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Road Map for Delivering XMLP Documents from Oracle EBS: A Guide to the Automated Delivery of Oracle E-Business Suite Documents via Email and Fax by STR Software.

September 2008 - (Free Research)
This document is designed to be a guide to the Oracle E-Business Suite. It is intended to educate users, developers, managers, and executives of companies using Oracle E-Business Suite to automate and maintain the distribution of business documents 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

TDWI Best Practices Report Pervasive Business Intelligence - Techniques and Technologies to Deploy BI on an Enterprise Scale by Corda Technologies

September 2008 - (Free Research)
The report examines how to increase adoption of BI tool licenses and how to increase usage once those licenses are deployed. It also discusses best practices and pitfalls for deploying, reporting, and analysis tools on an enterprise basis. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

eFreedom Annual Statement System by Fiserv Insurance Solutions.

Fiserv is using a phased and layered development process to ensure overall project success. Current Annual Statement users and Fiserv regulatory experts worked together to develop a range of features and capabilities that the new solution will include. 
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e-Learning Survey: Bridging the gap between HR and employee training by SkillSoft Corporation

July 2008 - (Free Research)
This paper details the results of a survey of more than 200 employees from a wide range of organizations, aimed to discover if there is a disconnect between employer's training opportunities and employee's learning needs. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Total Merrill Relationship Statement: Report on All Aspects of the Client's Money by Exstream Software.

April 2007 - (Free Research)
Merrill Lynch recognized the value in creating a consolidated statement that shows how all of their solutions work together. The "Relationship Statement" was designed to provide clients with a report on all aspects of their money - providin… 
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How to Leverage the Network for Better Application Performance by Citrix

September 2008 - (Free Research)
This podcast examines some of the challenges and best practices with application performance management and its impact on the network. 
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Lean and Green: Reducing IT Energy Drain for Business Gain by BlueArc Corp.

April 2008 - (Free Research)
Download this report to see top-level findings of 150 IT professional surveyed to measure and quantify their current needs, obstacles and attitudes as they weigh decisions about investing in green technology. 
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Green-Purchasing Initiatives Research Brief: Is IT Thinking Green? by Citrix Online - GotoMyPC

July 2008 - (Free Research)
Organizations large and small are beginning to take a closer look at their environmental impact. Savvy company leaders understand that business practices have to evolve to protect the planet's sustainability as well as the long-term interests o… 
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Comparing Email Management Systems that Protect Against Spam, Viruses, Malware & Phishing Attacks by Sunbelt Software.

August 2008 - (Free Research)
In this whitepaper, Sunbelt Software engaged Osterman Research to survey organizations that are using five different email management systems in order to understand different perceptions about various email management systems. 
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Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation.

Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

newScale Solutions Overview - newScale FrontOffice Suite™ by newScale (E-mail this company)

The newScale FrontOffice Suite™ provides integrated solutions for an actionable and operational Service Catalog – to define an optimal portfolio of services, forecast service demand, manage IT budgets, control consumption, enable self-service, and streamline request fulfillment. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Emerging Media Series: How Blogs and Real Simple Syndication (RSS) Impact B2B Technology Purchase Decisions by KnowledgeStorm Webinars (E-mail this company)

September 2006 - (Free Research)
This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. 
(ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Finding the right Medical Billing Solution: Decrease Costs & Increase Revenue with AdvancedMD by AdvancedMD

February 2008 - (Free Research)
When researching the cost-benefit of medical billing solutions it is easy to determine that AdvancedMD’s Web-based solution makes the most financial sense. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

PRO The Specialty System -- P&C Insurance Solutions Processing by Fiserv Insurance Solutions.

Our longevity demonstrates that we have the right design, the right philosophy and the right system to remain a leading provider of software solutions for years to come. 
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Sales Performance Optimization: 2007 Survey Results and Analysis by Cisco Systems, Inc

September 2008 - (Free Research)
This report represents input from professionals directly involved in the management of their organizations sales forces. Professionals were questioned regarding their sales teams performance across 100+ different metrics. Read now to learn more. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Successful Network Upgrades and Technology Deployments through Examination and Evaluation by AT&T Corp

June 2008 - (Free Research)
Whether implementing new technologies, upgrading existing infrastructures or evaluating current needs, the use of consultants for a Technology Assessment offers an objective evaluation of what you need to effectively execute your business. 
(WHITE PAPER) GO TO WHITE PAPER

The Renewed Finance Function-Extending Performance Management beyond Finance by SAP America, Inc.

September 2008 - (Free Research)
In August 2007, CFO Research Services launched a research program to explore the ways in which the role of the finance team has changed in recent years. This report presents the findings of our online survey of 255 senior finance executives. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

2007 Asset Management Operations and Compensation Survey by Advent Software, Inc

March 2008 - (Free Research)
This Asset Management Operations and Compensation Survey conducted by Advent Users Group and Advent Software was taken by over one hundred investment firms. Technology, operations and compensation were the three key areas covered in the survey. 
(WHITE PAPER) GO TO WHITE PAPER

Valuing the Need for Data Speed at Critical Business Inflections by BlueArc Corp.

June 2008 - (Free Research)
The survey represents a close look into the issues, drivers, challenges, imperatives and best practices in maintaining system uptime in the midst of exploding demand for increased data performance and storage. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Astute Solutions and AberdeenGroup Benchmark Report: The Multi-Channel Call Center Agent - Reality or Myth? by Astute Solutions (E-mail this company)

July 2007 - (Free Research)
The traditional call center supports four separate channels; web self-service, email, chat and voice. Aberdeen research shows that companies evaluating methods to reduce costs recognized the efficiencies of utilizing a single agent across all of the traditional channels. 
(ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

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