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CommVault Customer Survey Data Validation and User ROI by CommVault Systems, Inc.

September 2008 - (Free Research)
CommVault’s customers participated in an online survey in March 2008 which documented the ROI across infrastructure, software, and services spending; backup reliability; administrative time; and backup and restore performance. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Global Green IT Attitude & Action: Survey Report by Info-Tech Research
Sponsored by: TANDBERG
January 2008 - (Free Research)
KnowledgeStorm and Info-Tech Research Group partnered to conduct the Global Green IT Attitude & Action survey in November 2007. More than 2,100 IT and non-IT respondents from around the globe provided insight on their sentiment towards climate change, Green IT, and how they believe their companies are reacting. Learn the results. 
(ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Unified Communications Offers Value to Small and Medium Businesses: Global Study Indicates Several Benefits for SMB Manufacturing Services Firms (Part 2 of 3) by Cisco Systems, Inc

February 2008 - (Free Research)
This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. The survey included organizations from manufacturing, financial services, and professional services firms. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Unified Communications Offers Value to Small and Medium Businesses: Global Study Indicates Several Benefits for SMB Financial Services Firms (Part 1 of 3) by Cisco Systems, Inc

February 2008 - (Free Research)
This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. This document focuses only on the financial services segment of the market. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Syberworks Learning Management System Product Suite by SyberWorks, Inc.

This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Unified Communications Offers Value To Small And Medium Businesses: Global Study Indicates Several Benefits For SMB Professional Services Firms (Part 3 of 3) by Cisco Systems, Inc

February 2008 - (Free Research)
This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. This document focuses on the professional services segment of the market. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Hidden Costs of Compliance: Employee Morale by Oversight Systems, Inc.

August 2008 - (Free Research)
While the costs of Sarbanes-Oxley compliance continue to add up, executives must recognize the hidden costs. This paper discusses how SOX’s ongoing requirements affect the companies who cannot afford to repeat the compliance efforts. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

RealDialog - Knowledge Management, Web Self-Service and Search Solution by Astute Solutions (E-mail this company)

RealDialog is a knowledge management, intelligent search and Web self-service solution that enables companies to deliver consistent, accurate, and timely information at every customer touch point. It offers superior capabilities for Web self-service, contact center agent assist, email response management, and employee knowledgebases. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

IFS Enterprise Asset Management - EAM / CMMS by IFS

IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

ePowerCenter - Customer Relationship Management and Interaction Solution by Astute Solutions (E-mail this company)

ePowerCenter is an award-winning CRM customer service and support, contact center automation, and interaction management solution designed to address the unique needs of consumer-focused companies and their contact centers. It is behind high-impact technical and business results at Global 1000 companies across numerous vertical markets. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Valuing the Need for Data Speed at Critical Business Inflections by BlueArc Corp.

June 2008 - (Free Research)
The survey represents a close look into the issues, drivers, challenges, imperatives and best practices in maintaining system uptime in the midst of exploding demand for increased data performance and storage. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

2007 Asset Management Operations and Compensation Survey by Advent Software, Inc

March 2008 - (Free Research)
This Asset Management Operations and Compensation Survey conducted by Advent Users Group and Advent Software was taken by over one hundred investment firms. Technology, operations and compensation were the three key areas covered in the survey. 
(WHITE PAPER) GO TO WHITE PAPER

Supporting Mobile Workers: A Survey of Management, Capabilities and Concerns by Fiberlink Communications

September 2008 - (Free Research)
Kelton Research conducted an online survey of 333 IT staff members at US companies with 500 or more employees. This survey explores different topics related to supporting mobile workers, including connectivity, security and management control. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Linking Learning to the Broader Human Capital Strategy by SkillSoft Corporation

February 2008 - (Free Research)
This analyst report discusses how when a learning strategy is linked with a human capital strategy the results can be significant. Read this paper to learn how to link learning and training initiatives to form a broader human capital strategy. 
(ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Genesys Global Consumer Survey - 2007 by Genesys Co.

March 2008 - (Free Research)
This survey highlights the importance of the contact centre experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Next Generation of ERP Software: Technology as a Means for Thriving in the New Manufacturing Economy by Epicor Software Corporation.

March 2008 - (Free Research)
This paper examines how the next generation of Enterprise Resource Planning (ERP) solutions have allowed globally extended manufacturers to optimize performance while reducing costs. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Strategies to Run a Lean Supply Chain: How Principles of Lean Manufacturing Transfer Benefits to Operations by Epicor Software Corporation.

February 2008 - (Free Research)
This paper by Ventana Research, a leading Performance Management research firm, examines how businesses are using management concepts such as “lean” manufacturing to make their supply chains more efficient. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Accenture CIO Survey: Information Management Trends in Portals and Content Management by Accenture.

June 2008 - (Free Research)
In 2007, Accenture undertook a global survey of 162 chief information officers and with the help of this survey they learned about the drivers and challenges for adopting these information management technologies. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Importance of Delivering a Great Online Video Experience by Akamai Technologies.

March 2008 - (Free Research)
With the increased popularity of online video content, now is the time for publishers to experiment with online video as a new means of storytelling and offering an enhanced experience on their Web sites. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation.

Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Aligning Business and Insurance Technology, 2007 P&C Technology Survey Results by Fiserv Insurance Solutions.

April 2008 - (Free Research)
In May 2007, Fiserv Insurance Solutions surveyed IT leaders at some of the leading property & casualty insurance carriers in the United States. From our second annual survey we see new trends developing and others that continue because of their… 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

2007 Asset Management Operations and Compensation Survey by Advent Software, Inc

July 2008 - (Free Research)
This 27-page Executive Summary, which presents key findings and statistical data in 30 figures, is divided into two sections: Operations & Technology and Compensation. 
(WHITE PAPER) GO TO WHITE PAPER

Cassatt 2008 Data Center Energy-Efficient Survey by Cassatt Corporation

September 2008 - (Free Research)
Studies from the U.S. Environmental Protection Agency (EPA) and others show that data center energy use has more than doubled since 2000. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Accenture CIO Survey: Cultivating High Performance Through Information Management by Accenture.

June 2008 - (Free Research)
Accenture surveyed 162 CIOs in North America and Europe about their IT investments and plans, with a focus on information management strategies and technologies. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

WAN Application Performance - 2007 by Blue Coat

March 2008 - (Free Research)
This document presents the key findings and analysis of data collected from more than 1,300 enterprise IT executives in 40 countries around the world. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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