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The Top 9 Ways to Improve Customer Loyalty and Engagement by Allegiance

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Ease of Use in Web Conferencing – The Cost Benefits Of Making Usability a Priority by IBM

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The benefits of Web conferencing have motivated many to become proficient at its use. But the economic downturn has brought a new urgency to finding ways to cut costs and work together efficiently. This study examines the role of usability as the major issue that stands in the way of truly beneficial adoption of web conferencing by the mainstream. 
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Boost Your Image: Master the Three Stages of Video Conferencing Success by Citrix Online Go To Meeting

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This new 1080 Group white paper explores best practices for video conferencing and provides a handy checklist for preparing and conducting a successful video conferencing session. 
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Examining results from a recently commissioned a survey of 2,318 respondents, this brief looks at the benefits of using audio conferencing combined Web conferencing to optimize team communication. 
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The Top Five Benefits of Video Conferencing by Polycom, Inc.

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Introduction to Video Conferencing by Polycom, Inc.

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Special Report: Top 10 Questions to Ask Before Purchasing Video Conferencing by LifeSize

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Uncover the top ten questions you should ask any potential video conferencing vendor before investing in a collaboration solution. 
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Top Ten Ways You Can Improve Communications with Video Conferencing by LifeSize

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This resource explores the top ten benefits of using video conferencing to bring your globally dispersed team together anytime, anywhere to collaborate efficiently and effectively. 
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Online IT Training Company Deploys Web Conferencing Service, Saves Time and Money by Microsoft

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Intelliem provides customized solutions that help companies improve their IT environments and that train workers to use software productively. Intelliem needed a cost-effective Web conferencing service to replace meetings, training sessions, and presentations requiring travel to on-site locations. Microsoft® Office Live Meeting was adopted. 
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The BI Survey The Customer Verdict the worlds largest survey of business intelligence software users by Board International

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Business-Grade Video Conferencing for SMBs by Polycom, Inc.

May 2011 - (Free Research)
In this paper, uncover the benefits of video conferencing for small and mid-size organizations while highlighting use cases for specific industries and personnel. 
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Comprehensive Business Intelligence Market Study: Summary Results from the BI Survey 7 by MicroStrategy Incorporated

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The BI Survey 7, the leading independent survey of real-world BI implementations, provides unique, statistically significant insight into actual BI implementations and customer experiences with various BI products. 
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Plantronics UC Toolkit Evolve Survey by Plantronics

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After you’ve implemented and optimized your UC audio devices, it’s essential to make sure your end users are satisfied with their equipment.  This survey provides a list of suggested questions IT managers can use to get feedback from their users regarding user utilization, services and upgrades. 
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Genesys Global Consumer Survey - 2007 by Genesys

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This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations. 
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SUMMARY RESULTS FROM THE BI SURVEY 10 by MicroStrategy Incorporated

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Following nine other surveys, the BI Survey 10 analyzed the platforms of six of the largest BI vendors and asked 2,961 organizations across 80 countries many of the same questions as previous years. Read this now and learn how organizations view certain aspects of their BI tools, such as response time, performance, business benefits and more. 
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Aligning Business and Insurance Technology, 2007 P&C Technology Survey Results by Fiserv Insurance Solutions

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In May 2007, Fiserv Insurance Solutions surveyed IT leaders at some of the leading property & casualty insurance carriers in the United States. From our second annual survey we see new trends developing and others that continue because of their... 
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THE PETABYTE CHALLENGE: 2011 IOUG DATABASE GROWTH SURVEY by Oracle Corporation

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This paper details the results of a survey conducted by Unisphere Research among members of the Independent Oracle Users Group (IOUG) and reveals that nearly one out of 10 respondents cited that the total amount of online data they are managing tops a petabyte. Read on to discover data growth trends and patterns popping up in organizations today. 
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Extraprise CRM Support Survey Report by Extraprise Group, Inc.

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This white paper summarizes the results of the survey that was conducted at the Oracle Applications User Group's COLLABORATE 08 conference in April 2008. 
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Business Fitness Gets in Shape with GoToMeeting Corporate with GoToWebinar by Citrix Online

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This new case study explores how Citrix® GoToMeeting® Corporate with GoToWebinar® has transformed Business Fitness's sales and marketing efforts, enabling the company to significantly reduce costs, speed up the sales cycle and vastly improve nurturing efforts. 
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