TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		Customizable Customer Relationship Management (CRM) Suite for Enterprises by CDC Software - Pivotal CRM. Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable more... >> Discover more offerings from CDC Software - Pivotal CRM.

Simplify MPLS Service & Network Configuration: Redcell MPLS Management by Dorado Software MPLS is an established, world-class technology that distributes and connects customer networks. Service Providers use MPLS networks to connect disparate networks and route traffic through an IP base. However, there are different flavors of MPLS services, and configuring network elements with MPLS can be challenging.  (SOFTWARE PRODUCT)

How to Rapidly Enable High Speed Parsing of XML Documents by Rogue Wave Software June 2008 - (Free Research) This Webcast describes the challenges associated with parsing very large XML files in today's system environments. (WEBCAST) READ ABSTRACT |

The BI Survey 7: Summary by BOARD June 2008 - (Free Research) The BI Survey provides a detailed quantitative analysis of why customers buy BI tools, what they use them for, how successful they are and why they eventually abandon them. (WHITE PAPER) READ ABSTRACT |

Genesys Global Consumer Survey - 2007 by Genesys Co. March 2008 - (Free Research) This survey highlights the importance of the contact centre experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations. (WHITE PAPER) READ ABSTRACT |

Sales Performance Optimization: 2007 Survey Results and Analysis by Cisco Systems, Inc September 2008 - (Free Research) This report represents the summary findings of our thirteenth annual survey of challenges impacting sales performance today. (WHITE PAPER) READ ABSTRACT |

Unified Communications Offers Value to Small and Medium Businesses: Global Study Indicates Several Benefits for SMB Manufacturing Services Firms (Part 2 of 3) by Cisco Systems, Inc February 2008 - (Free Research) This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. The survey included organizations from manufacturing, financial services, and professional services firms. (WHITE PAPER) READ ABSTRACT |

Aligning Business and Insurance Technology, 2007 P&C Technology Survey Results by Fiserv Insurance Solutions. April 2008 - (Free Research) In May 2007, Fiserv Insurance Solutions surveyed IT leaders at some of the leading property & casualty insurance carriers in the United States. From our second annual survey we see new trends developing and others that continue because of their… (WHITE PAPER) READ ABSTRACT |

Customer Satisfaction with Email Archiving Systems by Sunbelt Software. August 2008 - (Free Research) This paper compares Sunbelt Exchange Archiver (SEA) with a cross-section of other email archiving offerings. (WHITE PAPER) READ ABSTRACT |

Improving Customer Service in SMBs through Collaborative Tools by Cisco Systems, Inc February 2008 - (Free Research) Employees at SMBs have the same need to collaborate as larger businesses. Advanced collaboration tools have become more affordable, easier to use, and easier to deploy and maintain. Learn how collaboration tools can help your business. (WHITE PAPER) READ ABSTRACT |

e-Learning Survey: Bridging the gap between HR and employee training by SkillSoft Corporation July 2008 - (Free Research) This paper details the results of a survey of more than 200 employees from a wide range of organizations, aimed to discover if there is a disconnect between employer's training opportunities and employee's learning needs. (WHITE PAPER) READ ABSTRACT |

Accenture CIO Survey: Information Management Trends in Portals and Content Management by Accenture. June 2008 - (Free Research) In 2007, Accenture undertook a global survey of 162 chief information officers and with the help of this survey they learned about the drivers and challenges for adopting these information management technologies. (WHITE PAPER) READ ABSTRACT |

Unified Communications Offers Value to Small and Medium Businesses: Global Study Indicates Several Benefits for SMB Financial Services Firms (Part 1 of 3) by Cisco Systems, Inc February 2008 - (Free Research) This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. This document focuses only on the financial services segment of the market. (WHITE PAPER) READ ABSTRACT |

Unified Communications Offers Value To Small And Medium Businesses: Global Study Indicates Several Benefits For SMB Professional Services Firms (Part 3 of 3) by Cisco Systems, Inc February 2008 - (Free Research) This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. This document focuses on the professional services segment of the market. (WHITE PAPER) READ ABSTRACT |

Valuing the Need for Data Speed at Critical Business Inflections by BlueArc Corp. June 2008 - (Free Research) The survey represents a close look into the issues, drivers, challenges, imperatives and best practices in maintaining system uptime in the midst of exploding demand for increased data performance and storage. (WHITE PAPER) READ ABSTRACT |

IT Leadership Strategy: How to Provide World-Class Help Desk Support by Citrix Online-GotoAssist July 2008 - (Free Research) Attend this Webinar to get an under-the-hood look at how GoToAssist Corporate remote support enables the IT organization to be the engine that keeps your end users productive and your company running. (WEBCAST) READ ABSTRACT |

Forrester Best Practices: Improve IT Service Delivery and Support with Remote Services by Citrix Online-GotoAssist July 2008 - (Free Research) View this Webinar, featuring Chip Gliedman, principal analyst for Forrester Research, who reveals 5 best practices for improving IT service delivery and support. (WEBCAST) READ ABSTRACT |

The Support Impacts of Technical Complexity on Margins and Customer Satisfaction by Citrix Online-GotoAssist May 2008 - (Free Research) This Research Brief addresses 1 of the 6 key strategic issues: The Support Impacts of Technical Complexity on Margins and Customer Satisfaction. (WHITE PAPER) READ ABSTRACT |

The Quest for Competitiveness: Business Mobility and the Agile Organization by Nokia. August 2008 - (Free Research) Business mobility is at the heart of a nimble organization. It draws together people, processes, and technology to push better decision making. Download this Economist Intelligence Unit report to find out how organizations are using business mo... (WHITE PAPER) READ ABSTRACT |

Comprehensive Business Intelligence Market Study: Summary Results from the BI Survey 7 by MicroStrategy June 2008 - (Free Research) The BI Survey 7, the leading independent survey of real-world BI implementations, provides unique, statistically significant insight into actual BI implementations and customer experiences with various BI products. (WHITE PAPER) READ ABSTRACT |

How to Translate Good Service into Market-Share Advantage by Citrix Online-GotoAssist May 2008 - (Free Research) This research brief addresses 1 of the 6 key strategic issues: How to Translate Good Service into Market-Share Advantage. (WHITE PAPER) READ ABSTRACT |

Wireless Site Survey Best Practices by Fluke Networks April 2008 - (Free Research) This paper provides insight into best practices for executing wireless site surveys. (WHITE PAPER) READ ABSTRACT |

ISYS: Desktop Search Engine - Enterprise Search Tool by ISYS Search ISYS:desktop 8 is an enterprise-class desktop search tool designed to enable search, navigation and discovery across individual PCs, shared folders and large corporate networks.  (SOFTWARE PRODUCT)

Magic Quadrant for Business Intelligence by QlikTech Inc. August 2008 - (Free Research) The market for business intelligence platforms is moving away from a position dominated by pure-play vendors. This paper discusses why this is being driven by a trend for consolidation, from several large application and software infrastructure vendors. (WHITE PAPER) READ ABSTRACT |

newScale Solutions Overview - newScale FrontOffice Suite™ by newScale (E-mail this company) The newScale FrontOffice Suite™ provides integrated solutions for an actionable and operational Service Catalog – to define an optimal portfolio of services, forecast service demand, manage IT budgets, control consumption, enable self-service, and streamline request fulfillment.  (SOFTWARE PRODUCT)

Accenture CIO Survey: Cultivating High Performance Through Information Management by Accenture. June 2008 - (Free Research) Accenture surveyed 162 CIOs in North America and Europe about their IT investments and plans, with a focus on information management strategies and technologies. (WHITE PAPER) READ ABSTRACT |

1 - 25 of 500 | Next Page   Business e-mail:  First name: (optional)  Last name: (optional)     x

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.