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Computer Weekly – 19 March 2013: Delivering software development success by ComputerWeekly.com March 19, 2013 - (Free Research) In this week's Computer Weekly, we talk to IT leaders about successful software development, and how they combine the best of agile and waterfall methods. Drugs giant AstraZeneca talks about how it changed its outsourcing approach to eliminate past mistakes. And we look at a new social media bank that is shaking up the sector. Read the issue now.  (EZINE) READ ABSTRACT |

Technology Industry Survey 2012 by ComputerWeekly.com October 21, 2011 - (Free Research) This exclusive research reveals what IT professionals really think about technology, their employers, and their careers.  (WHITE PAPER) READ ABSTRACT |

Fighting fraud in government by ComputerWeekly.com January 13, 2012 - (Free Research) Public sector organisations are experiencing increasing levels of economic crime, including cybercrime, and are particularly at risk from being defrauded by their own employees and their suppliers, according to findings from PwC’s latest Global Economic Crime Survey.  (ESSENTIAL GUIDE) READ ABSTRACT |

Ponemon Global Study on Mobility Risks by Websense, Inc. February 01, 2012 - (Free Research) With the proliferation of mobile devices only progressing, it’s important fully to understand this trend to know how to build a robust security strategy to mitigate risks. This resource uncovers key findings based on a survey of 4,640 IT pros, exploring the major security issues of mobility and what they are doing to effectively address them.  (WHITE PAPER) READ ABSTRACT |

The Social Customer Engagement Index by SAP America, Inc. July 25, 2011 - (Free Research) This white paper provides the results of a survey of industry professionals about how they were using social channels to engage customers from a service perspective. Learn how you can leverage these findings to transform your own efforts to integrate social and traditional methods of communication with your customers.  (WHITE PAPER) READ ABSTRACT |

SANS Mobility BYOD Security Survey sponsored by HP by Hewlett-Packard Company March 30, 2012 - (Free Research) The SANS Mobility/BYOD Security Survey asked more than 500 IT pros about the use of mobility in their organization and the levels of policies/controls they had in place to mitigate potential risks. View now to learn how your peers are handling the mobility wave.  (WHITE PAPER) READ ABSTRACT |

CW+ Exclusive EquaTerra research: Taking the pulse of the European outsourcing market by ComputerWeekly.com July 15, 2010 - (Free Research) EquaTerra is pleased to offer to Computer Weekly readers a custom, European focused edition of the results from its 2Q10 EquaTerra global business and information technology (IT) services Pulse survey.  (WHITE PAPER) READ ABSTRACT |

Ensuring brand-building customer experiences with inContact ECHO survey software by inContact January 04, 2011 - (Free Research) This featured white paper sponsored by inContact looks at new innovative ways to improve the customer experience through CRM software and best practices.  (WHITE PAPER) READ ABSTRACT |

Enterprises Embrace Cloud Computing by Hewlett-Packard Company December 17, 2012 - (Free Research) Access this white paper for the results of an IDG Research Services survey that divulges what your peers have planned for cloud adoption.  (WHITE PAPER) READ ABSTRACT |

How Can You Prepare for the Consumerization of IT by DynTek & McAfee March 10, 2011 - (Free Research) The consumerization of IT is all about productivity. That’s the finding from a recent survey of organizations that currently allow or plan to allow employees to use personal IT devices and consumer-driven software on the enterprise network. Read this paper to view strategies McAfee recommends to prepare for the consumerization of IT.  (WHITE PAPER) READ ABSTRACT |

Podcast: Building a DR site vs. outsourcing disaster recovery by FalconStor Software April 10, 2013 - (Free Research) Listen to this podcast to learn more about the factors that play into this decision and gain additional insight into the importance of a good DR plan. Listen now to learn more about:custom-built DR sites vs. outsourced DR, differences between hot sites, cold sites and warm sites, considerations when developing your own sites, and more.  (PODCAST) READ ABSTRACT |

BYOA: 44 % of Collaboration Apps are Employee Introduced by LogMeIn, Inc. April 26, 2013 - (Free Research) This brief yet fact-filled resource outlines the results of a survey with 1,200 SMBs which explores how employee-introduced applications will affect your workplace.  (WHITE PAPER) READ ABSTRACT |

Mobile Video: Introducing the Final Frontier by Polycom, Inc. September 07, 2012 - (Free Research) An IDC survey found the trend toward mobile and video is skyrocketing. 70% of  respondents either currently use videoconferencing or plan to use it in the next year. While different industries have their own set of optimal applications for going mobile with video, there are specific benefits for large manufacturers, outlined in this paper.  (WHITE PAPER) READ ABSTRACT |

B2B Integration and Collaboration: Strategies for Building a ROI Business Case by IBM November 16, 2011 - (Free Research) Aberdeen conducted a follow-up survey in May 2011 in which over 60 organizations detailed their B2B integration and collaboration issues and challenges - specific focus was given to return on investment (ROI) related issues. This research excerpt summarizes the findings of this survey.  (WHITE PAPER) READ ABSTRACT |

7 Habits of Highly Successful Surveys by Vovici October 20, 2009 - (Free Research) Understanding your customer is vital to maintaining and improving loyalty. Learn how to measure customer experience so you can build customer loyalty. Download a copy of the latest Vovici whitepaper 'The Customer Satisfaction Survey' to learn how to understand the major customer experience metrics and more!  (WHITE PAPER) READ ABSTRACT |

Putting IT Back in Control of BYOD by Accellion, Inc. October 04, 2012 - (Free Research) View this white paper to learn more about how you can get control over the devices in your enterprise. The bring your own device (BYOD) trend is on the rise, so be sure you have the right security to protect your sensitive data.  (WHITE PAPER) READ ABSTRACT |

Own your process, own your information, own your business with SOA by IBM December 01, 2010 - (Free Research) This white paper details why building in business process management, information management and SOA governance across the enterprise is critical to SOA success. It also presents real-world examples of IBM customers that have done so and are now reaping the benefits of SOA, including service reuse, business agility and business transformation.  (WHITE PAPER) READ ABSTRACT |

FAQ: Building a DR site vs. outsourcing disaster recovery by FalconStor Software April 15, 2013 - (Free Research) Access this E-Guide to learn more about the thought that should go into making this decision. Read on to discover more about the importance of a good DR plan and learn: pros and cons of custom-built DR sites vs. outsourced DR, differences between hot sites, cold sites and warm sites, considerationswhen developing your own site and more.  (EGUIDE) READ ABSTRACT |

UC Business Process Applications: Out-of-the-Box or Build Your Own by AVST (E-mail this company) August 31, 2012 - (Free Research) Want to build custom collaboration apps for your specific business? With the help of this UC platform you can! View now to learn more.  (WHITE PAPER) READ ABSTRACT |

Building a Better Data Backup Plan: This year's hottest backup trends by NETGEAR Inc. August 10, 2011 - (Free Research) To help you build the best backup plan for the new year, read this special report by features writer Carol Sliwa on the hottest backup trends. Learn about what's new in backup software, backup hardware and backup outsourcing. Read on to learn more.  (EGUIDE) READ ABSTRACT |

The Social Customer Engagement Index by SAP America, Inc. June 30, 2009 - (Free Research) Use the survey results in this paper from the TheSocialCustomer.com to find out how organizations are utilizing social channels to engage their customers, and integrate these methods into your own customer experience strategy.  (WHITE PAPER) READ ABSTRACT |

Five guidelines for avoiding common social-collaboration challenges in case management by IBM November 17, 2011 - (Free Research) This Tip Guide offers expert advice for avoiding social/collaborative headaches in case management. Also included are key findings from ebizQ.com's own just-completed survey of business and IT professionals who are using case management at their organization.  (EGUIDE) READ ABSTRACT |

eGuide: Collaboration and case management: Trends, challenges and expert advice by IBM November 11, 2011 - (Free Research) This e-guide takes a look at the use of collaboration and social networking strategies and tools  for case management, including a big picture introduction, expert advice for avoiding headaches, and findings from ebizQ.com's recent survey of business and IT professionals who are using case management in their own companies.  (EGUIDE) READ ABSTRACT |

Perceptions of business technology in the 21st century by ComputerWeekly.com February 09, 2012 - (Free Research) The Economist Intelligence Unit reviews changing expectations for technology and assesses their implications for  CIOs, the IT function and the business.  (ESSENTIAL GUIDE) READ ABSTRACT |

How to choose between in-house and outsourced SAP managed services by ComputerWeekly.com December 09, 2010 - (Free Research) In summary, the reader isencouraged to consider the evidence from the survey resultsand to then draw their own conclusions.  (WHITE PAPER) READ ABSTRACT |

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