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Computer Weekly – 19 March 2013: Delivering software development success by ComputerWeekly.com

March 19, 2013 - (Free Research)
In this week's Computer Weekly, we talk to IT leaders about successful software development, and how they combine the best of agile and waterfall methods. Drugs giant AstraZeneca talks about how it changed its outsourcing approach to eliminate past mistakes. And we look at a new social media bank that is shaking up the sector. Read the issue now. 
(EZINE) READ ABSTRACT |

Technology Industry Survey 2012 by ComputerWeekly.com

October 21, 2011 - (Free Research)
This exclusive research reveals what IT professionals really think about technology, their employers, and their careers. 
(WHITE PAPER) READ ABSTRACT |

ITIC 2013 – 2014 Database Reliability and Deployment Trends Survey by IBM

March 25, 2014 - (Free Research)
High reliability and system availability are absolutely crucial for database and the underlying server hardware. See where your company fits in among market leaders that have analyzed their database environments in the ITIC 2013-2014 Database Reliability and Deployment Trends Survey. 
(ANALYST REPORT) READ ABSTRACT |

Fighting fraud in government by ComputerWeekly.com

January 13, 2012 - (Free Research)
Public sector organisations are experiencing increasing levels of economic crime, including cybercrime, and are particularly at risk from being defrauded by their own employees and their suppliers, according to findings from PwC’s latest Global Economic Crime Survey. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Ponemon Global Study on Mobility Risks by Websense, Inc.

February 01, 2012 - (Free Research)
With the proliferation of mobile devices only progressing, it’s important fully to understand this trend to know how to build a robust security strategy to mitigate risks. This resource uncovers key findings based on a survey of 4,640 IT pros, exploring the major security issues of mobility and what they are doing to effectively address them. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Building an Enterprise Private Cloud by Dell, Inc. and Intel®

August 26, 2013 - (Free Research)
Many enterprises are turning to the cloud, including Intel, which has developed its own list of enterprise private cloud best practices from the experience of implementing and operating its own private cloud. Learn the best practices for building your own enterprise private cloud in this white paper. 
(WHITE PAPER) READ ABSTRACT |

The Social Customer Engagement Index by SAP America, Inc.

July 25, 2011 - (Free Research)
This white paper provides the results of a survey of industry professionals about how they were using social channels to engage customers from a service perspective. Learn how you can leverage these findings to transform your own efforts to integrate social and traditional methods of communication with your customers. 
(WHITE PAPER) READ ABSTRACT |

CW+ Exclusive EquaTerra research: Taking the pulse of the European outsourcing market by ComputerWeekly.com

July 15, 2010 - (Free Research)
EquaTerra is pleased to offer to Computer Weekly readers a custom, European focused edition of the results from its 2Q10 EquaTerra global business and information technology (IT) services Pulse survey. 
(WHITE PAPER) READ ABSTRACT |

Ensuring brand-building customer experiences with inContact ECHO survey software by inContact

January 04, 2011 - (Free Research)
This featured white paper sponsored by inContact looks at new innovative ways to improve the customer experience through CRM software and best practices. 
(WHITE PAPER) READ ABSTRACT |

7 Habits of Highly Successful Surveys by Vovici

October 20, 2009 - (Free Research)
Understanding your customer is vital to maintaining and improving loyalty. Learn how to measure customer experience so you can build customer loyalty. Download a copy of the latest Vovici whitepaper 'The Customer Satisfaction Survey' to learn how to understand the major customer experience metrics and more! 
(WHITE PAPER) READ ABSTRACT |

Happy Clients? You Won't Know Until You Ask by Autotask Corporation

April 03, 2014 - (Free Research)
This e-book talks about an automated survey process that provides guidance for better growth and profitability by delivering benefits like low-resource requirements, flexibility in survey deployment, and detailed benchmarking and reporting capabilities. 
(EBOOK) READ ABSTRACT |

Mobile Video: Introducing the Final Frontier by Polycom, Inc.

September 07, 2012 - (Free Research)
An IDC survey found the trend toward mobile and video is skyrocketing. 70% of  respondents either currently use videoconferencing or plan to use it in the next year. While different industries have their own set of optimal applications for going mobile with video, there are specific benefits for large manufacturers, outlined in this paper. 
(WHITE PAPER) READ ABSTRACT |

B2B Integration and Collaboration: Strategies for Building a ROI Business Case by IBM

November 16, 2011 - (Free Research)
Aberdeen conducted a follow-up survey in May 2011 in which over 60 organizations detailed their B2B integration and collaboration issues and challenges - specific focus was given to return on investment (ROI) related issues. This research excerpt summarizes the findings of this survey. 
(WHITE PAPER) READ ABSTRACT |

How Can You Prepare for the Consumerization of IT by DynTek & McAfee

March 10, 2011 - (Free Research)
The consumerization of IT is all about productivity. That’s the finding from a recent survey of organizations that currently allow or plan to allow employees to use personal IT devices and consumer-driven software on the enterprise network. Read this paper to view strategies McAfee recommends to prepare for the consumerization of IT. 
(WHITE PAPER) READ ABSTRACT |

Making the Most of BYOD Opportunities by Dell and VMware

April 30, 2013 - (Free Research)
Access this informative white paper to unveil the true value behind bring-your-own-device (BYOD) programs, and properly enable device diversity and enforce appropriate safeguards to keep personal and business items separate for optimum business productivity. 
(WHITE PAPER) READ ABSTRACT |

The State of Requirement Management - 2011 by Jama Software

August 18, 2011 - (Free Research)
If you're involved in the planning and development of products, software applications or systems, this report is for you. Learn the results of a recent industry survey - get insight on the latest trends, challenges and solutions and learn what development teams are doing to successfully plan and develop new products in a customer-driven economy. 
(WHITE PAPER) READ ABSTRACT |

Finally, a cost-effective cloud application deployment solution by IBM

October 03, 2013 - (Free Research)
Watch this video to learn about an integrated system built on patterns of expertise that can simplify and accelerate the deployment of cloud applications. Discover the benefits that this strategy can offer your organization over building your own platform when it comes to setup, deployment and meeting SLAs. 
(VIDEO) READ ABSTRACT |

Computer Weekly – 18 March 2014: Boost productivity with collaboration technology by ComputerWeekly.com

March 18, 2014 - (Free Research)
In this week's Computer Weekly, we hear from IT leaders improving collaboration and productivity for employees by using technologies such as unified communications and social media. We report from Mobile World Congress on the latest trends. And we examine how mobile device management tools can help build a trusted BYOD policy. Read the issue now 
(EZINE) READ ABSTRACT |

Building a Better Data Backup Plan: This year's hottest backup trends by NETGEAR Inc.

August 10, 2011 - (Free Research)
To help you build the best backup plan for the new year, read this special report by features writer Carol Sliwa on the hottest backup trends. Learn about what's new in backup software, backup hardware and backup outsourcing. Read on to learn more. 
(EGUIDE) READ ABSTRACT |

Own your process, own your information, own your business with SOA by IBM

December 01, 2010 - (Free Research)
This white paper details why building in business process management, information management and SOA governance across the enterprise is critical to SOA success. It also presents real-world examples of IBM customers that have done so and are now reaping the benefits of SOA, including service reuse, business agility and business transformation. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly - 7 February 2012: IT investment priorities by ComputerWeekly.com

February 07, 2012 - (Free Research)
In this week’s Computer Weekly, we examine exclusive research into the investment priorities of UK IT decision-makers, which shows virtualisation, Windows 7 and security as the top areas for spending this year. We analyse the changing nature of database architecture; and the BBC’s Chief Technology Officer talks about IT plans for the broadcaster. 
(EZINE) READ ABSTRACT |

Build a Business Case: Embrace Change. Maintain Control. CYOD Lets You Do Both. by Insight

May 13, 2013 - (Free Research)
Read on to learn more about CYOD and why so many organizations are seeing this as a viable option to adopt mobility in the enterprise without the security hassles of BYOD. Explore the business case for CYOD, how CYOD works, and more. 
(WHITE PAPER) READ ABSTRACT |

Garnering Executive Support: Building Your Business Plan for Strategic Meetings Management by StarCite

March 09, 2009 - (Free Research)
In this white paper, brought to you by StarCite, corporate travel and meetings professionals will learn why executive support is vital to a strategic meetings management effort and how to garner that support - even if it requires investment and resources from upper management. 
(WHITE PAPER) READ ABSTRACT |

Genesys Global Consumer Survey - 2007 by Genesys

March 27, 2008 - (Free Research)
This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations. 
(WHITE PAPER) READ ABSTRACT |

The Social Customer Engagement Index by SAP America, Inc.

June 30, 2009 - (Free Research)
Use the survey results in this paper from the TheSocialCustomer.com to find out how organizations are utilizing social channels to engage their customers, and integrate these methods into your own customer experience strategy. 
(WHITE PAPER) READ ABSTRACT |

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