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Protect your business: Know the difference between authorized and unauthorized support providers by Hewlett-Packard Company

September 30, 2012 - (Free Research)
Check out this exclusive resource to find out about the 7 key areas you need to consider before choosing a support provide. 
(BROCHURE) READ ABSTRACT |

Protect your business brochure by Hewlett-Packard Company

September 29, 2012 - (Free Research)
Check out this exclusive resource to find out about the 7 key areas you need to consider before choosing a support provide. 
(BROCHURE) READ ABSTRACT |

What can go wrong with firmware updates: What unauthorized support providers don’t tell you - Manufacturing industry customer by Hewlett-Packard Company

November 30, 2013 - (Free Research)
This case study describes what can go wrong with firmware updates when relying on Unauthorized Support Providers (USPs), and reveals how this strategy led the way for disaster in one real-world organization. 
(CASE STUDY) READ ABSTRACT |

3 Tough Questions to Ask Your ICT Support Provider to Ensure Its Services Match Your Needs by Dimension Data

February 03, 2014 - (Free Research)
This whitepaper reviews 3 tough questions to ask your IT services provider to ensure that they are meeting your organizational needs. 
(WHITE PAPER) READ ABSTRACT |

What can go wrong with firmware updates : What unauthorized support providers don’t tell you -Defense Contractor customer by Hewlett-Packard Company

November 30, 2013 - (Free Research)
Read through this concise case study to find out what HP recommended their customer to solve a hardware issue. 
(CASE STUDY) READ ABSTRACT |

What can go wrong with outdated spare parts: What unauthorized support providers don’t tell you - Financial Services Industry customer by Hewlett-Packard Company

November 30, 2013 - (Free Research)
Access this brief case study to learn what can go wrong with outdated spare parts when relying on Unauthorized Service Providers (USPs), and discover how one organization in the financial services industry could have avoided challenges with its firmware, CPU, network, and more. 
(CASE STUDY) READ ABSTRACT |

The Growing Importance of IT Support Services by Hewlett-Packard Company

November 01, 2011 - (Free Research)
This white paper takes a closer look at the support services marketplace and focuses on one key player that is receiving a lot of attention from IT professionals. Discover emerging trends shaping the landscape for this technology and determine whether your business could benefit from establishing a contract with this provider. 
(WHITE PAPER) READ ABSTRACT |

Faster firmware updates and system fixes for a manufacturing organization by Hewlett-Packard Company

January 31, 2014 - (Free Research)
This case study describes what can go wrong with firmware updates when relying on Unauthorized Support Providers (USPs), and reveals how this strategy led the way for disaster in one real-world organization. 
(CASE STUDY) READ ABSTRACT |

A government agency faces double trouble with relocation using a USP by Hewlett-Packard Company

January 31, 2014 - (Free Research)
Read through this concise case study to find out how HP fixed one organization's hardware faults in their system. 
(CASE STUDY) READ ABSTRACT |

Faster HP server firmware updates and system fixes for defense contractor by Hewlett-Packard Company

January 31, 2014 - (Free Research)
Read through this concise case study to find out what HP recommended their customer to solve a hardware issue. 
(CASE STUDY) READ ABSTRACT |

What can go wrong with counterfeit parts : What unauthorized support providers don't tell you - Government Finance customer by Hewlett-Packard Company

November 30, 2013 - (Free Research)
Read through this concise case study to find out how HP resolved an organization's data loss issues, when it was discovered their hardware was not genuine HP parts. 
(CASE STUDY) READ ABSTRACT |

What can go wrong during a relocation: What unauthorized support providers don't tell you - Government Finance customer by Hewlett-Packard Company

November 30, 2013 - (Free Research)
Read through this concise case study to find out how HP fixed one organization's hardware faults in their system. 
(CASE STUDY) READ ABSTRACT |

Extraprise CRM Support Survey Report by Extraprise Group, Inc.

August 2008 - (Free Research)
This white paper summarizes the results of the survey that was conducted at the Oracle Applications User Group's COLLABORATE 08 conference in April 2008. 
(WHITE PAPER) READ ABSTRACT |

The Alcatel-Lucent OmniAccess 8550 WebServices Gateway: AUTOMATED WORKFLOW FOR IMPROVED PAT IENT CARE by Alcatel-Lucent

April 2008 - (Free Research)
The Alcatel-Lucent OmniAccess 8550 Web Services Gateway is a network appliance that secures automated business processes to meet corporate governance obligations. 
(WEBCAST) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)

The GeoTAX ® Enterprise Tax Management solution by Pitney Bowes Group 1 Software

The GeoTAX ® Enterprise Tax Management solution provides you with the necessary tools to centralize all your corporate tax jurisdiction processing needs and supports critical tax compliance issues. 
(SOFTWARE PRODUCT)

IDC: Digital Planet Speeds Time to Revenue with automated Cloud Solutions by HP & Intel®

August 2013 - (Free Research)
Follow this case study to hear how one service provider was able to achieve 99.99% uptime, 88% utilization and a 96% ROI by moving to a converged infrastructure platform to  their expanding cloud-based services. 
(CASE STUDY) READ ABSTRACT |

ROC Maestro for Open Systems by ROC Software

ROC Maestro for Open Systems, a key component of the ROC Enterprise Suite™, provides a very easy method for scheduling and managing workloads, processes, dependencies and events across complex, heterogeneous IT environments. 
(SOFTWARE PRODUCT)

Recovery Manager for Active Directory by Dell Software

Quest Recovery Manager for Active Directory offers an easy-to-use solution for fast, granular, online recovery of Active Directory (AD) in the event of inadvertent modification of AD due to software failure or human error. 
(ASP & SOFTWARE PRODUCT)

iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare

iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells. 
(SOFTWARE PRODUCT)

KPN Automates with Parallels Automation to Maintain Hosting Leadership in the Netherlands by Parallels, Inc.

April 2010 - (Free Research)
KPN was looking to add features such as database support, automated scripting, and applications to their shared hosting environment. Learn how KPN came to select Parallels Automation to provide distributed architecture 
(CASE STUDY) READ ABSTRACT |

Toad for Data Analysis - Query, Understand & Report on Data From Any Source by Dell Software

Toad for Data Analysis is a multi-platform database query tool built for anyone who needs to access data (from any data source), understand data relationships and quickly produce reports. 
(ASP & SOFTWARE PRODUCT)

Archive Attender™ for Exchange - Affordable Email Archiving by Sherpa Software

Archive Attender is a solution designed to move or copy messages from mailboxes, PST files and public folders. Administrators search indexed archives and view reports for storage and compliance. No SQL database or proprietary hardware required. Offers flexible archiving architecture. Free Trial available. 
(SOFTWARE PRODUCT)

GFI FAXmaker by GFI Software

GFI FAXmaker is the leading enterprise quality fax server when it comes to reliability, ease of use and administration, and price. 
(SOFTWARE PRODUCT)

What Your CIO Should Know: Automated Policy Enforcement and Desired State for Enterprise PCs by Persystent Technologies

June 2008 - (Free Research)
Automating PC policy enforcement and desired state ensures that local and remote desktops and laptops remain compliant and maintain optimum availability which helps companies reduce PC support costs, and enhance user productivity and satisfaction. 
(WHITE PAPER) READ ABSTRACT |

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