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Gartner: What CIOs should know about cloud‑based customer service by ComputerWeekly.com

November 25, 2013 - (Free Research)
IT leaders and managers of customer support need to understand the limits of cloud-based CRM customer service and support software solutions, writes Michael Maoz, vice-president and distinguished analyst at Gartner. 
(ANALYST BRIEF) READ ABSTRACT |

Gartner: Magic Quadrant for IT Project and Portfolio Management by CA Technologies.

June 02, 2009 - (Free Research)
The IT project and portfolio management market remains active in an adverse global economy. This year's Magic Quadrant acknowledges emerging IT planning and control and application portfolio management integration support, two (but not the only) routes for expanding PPM systems. Read this Gartner report for more. 
(ANALYST REPORT) READ ABSTRACT |

Magic Quadrant for Data Warehouse Database Management Systems (Gartner) by Teradata

April 11, 2011 - (Free Research)
The data warehouse DBMS market is undergoing a transformation, including many acquisitions, as vendors adapt data warehouses to support the modern business intelligence and analytic workload requirements of users. This document compares 16 vendors, including IBM & Netezza, to help customers find the right one for their needs. 
(WHITE PAPER) READ ABSTRACT |

Gartner predictions around Social CRM by Infor CRM

February 08, 2012 - (Free Research)
This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like. 
(EGUIDE) READ ABSTRACT |

Analysts on CRM: How mobile, social, analytics are reshaping strategies by IBM

March 24, 2014 - (Free Research)
In this e-guide, get advice from experts including Gartner research vice president Gene Alvarez, on how businesses can prepare for the evolving CRM market and address changing customer experience needs. Don't get left behind by relying on legacy processes and technology -- find out how to get ahead of the pack by reading now. 
(EGUIDE) READ ABSTRACT |

Magic Quadrant for Business Process Management Suites by Progress Software, Inc.

March 03, 2011 - (Free Research)
Gartner's 2010 Magic Quadrant updates our evaluation of the top 25 vendors in this market, based on Gartner's top four usage scenarios for BPMSs. This report represents one of several tools that clients can use to evaluate vendors that offer multiregional, cross-industry BPMSs that interest Gartner clients and nonclients the most. 
(ANALYST REPORT) READ ABSTRACT |

Gartner: SaaS-Based ERP Can Help With IT Governance by Plex Systems

January 26, 2012 - (Free Research)
A recent Gartner study unexpectedly found that Software as a Service (SaaS) enterprise resource planning (ERP) systems reinforce IT governance policies. In this expert guide, learn how SaaS ERP platforms can be customized, are simpler to use than on-premise ERP, and support better IT governance. 
(EGUIDE) READ ABSTRACT |

Gartner's Magic Quadrant for Security Information and Event Management 2008 by RSA, The Security Division of EMC

October 2008 - (Free Research)
Read this report to learn how to find an optimal SIEM solution that will support the real-time log collection, is scalable, easy to deploy and will be easy to support and maintain. 
(WHITE PAPER) READ ABSTRACT |

Gartner Magic Quadrant for Data Integration Tools, 2006 by Pervasive Integration

November 2006 - (Free Research)
Gartner's Magic Quadrant for data integration tools evaluates vendors offering broad data integration capabilities through an integration platform. Discover the ranking of capabilities and functionality, including data quality and profiling. 
(WHITE PAPER) READ ABSTRACT |

Gartner Magic Quadrant reveals fragmented social CRM market by Infor CRM

February 2012 - (Free Research)
This tip guide provides you with Gartner's expert insights into this fragmented social CRM market and predictions for the future of social CRM from their 2011 Magic Quadrant for Social CRM. 
(EGUIDE) READ ABSTRACT |

Gartner Magic Quadrant for Unified Threat Management by Sophos, Inc.

March 2012 - (Free Research)
Read an overview of the unified threat management market today and uncover an analysis of fourteen of the vendors on the market to get help finding your ideal UTM solution. 
(ANALYST REPORT) READ ABSTRACT |

Magic Quadrant for Endpoint Protection Platforms by Sophos, Inc.

May 2009 - (Free Research)
Gartner's Magic Quadrant for Endpoint Protection Platforms assesses a company's ability to execute and its completeness of vision. According to Gartner, Sophos continues to have a strong reputation for support and service from customers and the management interface achieves a good balance of simplicity without sacrificing depth of control. 
(ANALYST REPORT) READ ABSTRACT |

Gartner-A step-by-step approach to successful Business Intelligence by IBM

April 2012 - (Free Research)
Decision-making is buoyed by strong business intelligence (BI). For small to midsize businesses (SMBs), formulating an approach to BI can be a challenge. Incremental steps are pivotal for SMBs, according to this paper featuring insight from Gartner. Read this and learn why starting with the basic before evolving deeper is the proven path. 
(WHITE PAPER) READ ABSTRACT |

HP Virtual Desktop Infrastructure with VMware View: Bring the benefits of industry-standard servers to your desktop environment by HP, Vmware and AMD

January 2009 - (Free Research)
This solution provides a centralized approach to managing your desktop environment and protecting the information within it. It brings the far-reaching benefits of industry-standard servers and shared storage to your desktop environment, while delivering a full virtual PC experience. 
(BROCHURE) READ ABSTRACT |

Enterprise Endpoint Backup Solutions Get a Makeover by Druva Software

October 2013 - (Free Research)
Access this report to learn why endpoint backup must evolve to meet the needs of the mobile workforce. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly - 29 November 2011: Read this week’s issue of the UK’s leading technology publication, featuring the latest news, analysis and opinion about UK IT by ComputerWeekly.com

November 2011 - (Free Research)
In this week's Computer Weekly, we go behind the scenes at the datacentre that knows everything about you, at credit checking firm Experian. We analyse the government's new plans to change the way it works with IT suppliers; and kick-off our Buyer's Guide to outsourcing with a look at the latest trends. Download the new issue now. 
(EZINE)

Gartner: Three actions to support governance as business gets social by ComputerWeekly.com

March 2011 - (Free Research)
While businesses are seeing the value of becoming more open through social collaboration, there is a tightening of regulations impacting corporate governance and, subsequently, IT governance. 
(WHITE PAPER) READ ABSTRACT |

2014 Gartner Magic Quadrant for Enterprise Mobility Management by Citrix

August 2013 - (Free Research)
The enterprise mobility landscape is changing and you need a solution that has you covered no matter what the future brings. Read the report to find out why Citrix has been named a leader. 
(WHITE PAPER) READ ABSTRACT |

Gartner Case Study: Mohawk Fine Papers Uses a CSB to Ease Adoption of Cloud Computing by Liaison Technology (E-mail this company)

November 2011 - (Free Research)
If you are thinking of using cloud services brokerage (CSB), then read this case study on Mohawk Fine Papers to learn how they found a service-oriented architecture (SOA)-based backbone to support interoperability between its internal and external tools. 
(CASE STUDY) READ ABSTRACT |

Gartner: Top trends in network outsourcing 2011 by ComputerWeekly.com

February 2011 - (Free Research)
Most organisations had mandates in 2008 and 2009 to freeze or reduce spending on network services to match overall revenue performance, yet end-user requirements for mobility, video and cloud grew. 
(WHITE PAPER) READ ABSTRACT |

Gartner: Two-tier ERP suite strategy - considering your options by ComputerWeekly.com

September 2010 - (Free Research)
Increasing numbers of companies are evaluating a two-tier enterprise resource planning (ERP) strategy; running separate lower-cost regional solutions for small-tomidsize subsidiaries, despite, in many cases, already rolling out a global ERP system. 
(WHITE PAPER) READ ABSTRACT |

Gartner: A perspective on Android 2.2 for the enterprise by ComputerWeekly.com

September 2010 - (Free Research)
With the announcement of Android 2.2, code named "Froyo," Google targets the enterprise market for the first time. This release has features to enable devices that can be granted support under the "appliance level" of the Gartner Managed Diversity Framework. 
(WHITE PAPER) READ ABSTRACT |

Magic Quadrant for Web Content Management by SDL Web Content Management Solutions Division

September 2010 - (Free Research)
This Magic Quadrant will help CIOs and business and IT leaders that are analyzing their Web strategies to assess whether they have the right Web Content Management offering to support them. Use this Magic Quadrant to understand the fresh vitality in the WCM market and how Gartner rates the leading vendors and their packaged products. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: The Enterprise Integration Triangle - Services, Data and Events by Progress

March 2010 - (Free Research)
Read this transcript and learn about the enterprise integration triangle and how the world's favorite international airline has mastered the code and key tools for integration platforms. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Augmenting the Value of ERP to Achieve the Perfect Plant by Apriso Corporation

September 2008 - (Free Research)
This paper reviews multiple compelling issues of establishing and maintaining connectivity to manufacturing operations to achieve the Perfect Plant through an existing ERP system. 
(WHITE PAPER) READ ABSTRACT |

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