Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..
		E-mail Recovery, Restoration, Search & Analysis by Ontrack® PowerControls™ by Kroll Ontrack. Ontrack® PowerControls™ is a simple yet powerful tool for copying, searching, recovering and analyzing mailbox items directly from Microsoft Exchange Server more... >> Discover more offerings from Ontrack® PowerControls™ by Kroll Ontrack.

E-Guide: Top Considerations for Migrating to Exchange 2010 by Metalogix January 31, 2012 - (Free Research) In this expert e-guide, discover what you need to know before migrating to Exchange Server 2010. Explore the new features and tools that Exchange boasts, and which features will not longer be supported. Find out the important prerequisites you'll need before making the transition.  (EGUIDE) READ ABSTRACT |

Royal Flying Doctor Service Customer Success Story by BlackBerry September 16, 2011 - (Free Research) Access this case study to learn how a BlackBerry solution helped the RFDS Western Operations team overcome challenges, and enabled them to provide the state population with the necessary medical support.  (CASE STUDY) READ ABSTRACT |

Pay-As-You-Grow: investment protection and elasticity for your network by Citrix September 07, 2011 - (Free Research) Enterprise IT teams are being challenged to increase overall IT flexibility and business agility by incorporating emerging cloud technologies into their next generation datacenter architectures. Citrix created NetScaler Pay-As-You-Grow a simple licensing model that provides on-demand elasticity, avoids costly hardware purchases and upgrades.  (WHITE PAPER) READ ABSTRACT |

Getting Control of Electronic Discovery by FTI Technology December 01, 2008 - (Free Research) This ESG analyst paper discusses the challenges posed by electronic discovery processes, current methods of dealing with these issues, and the potential cost savings that companies could achieve if they choose to invest in technology to help expedite the entire operation.  (ANALYST REPORT) READ ABSTRACT |

Major Healthcare Provider Protects Against Natural Disasters and Ensures 24/7 Desktop Access with AppSense by AppSense November 17, 2010 - (Free Research) This video discusses the benefits of desktop virtualization for a number of reasons including its ability to allow employees to access their desktop from anywhere and to ease virtual IT support.  (VIDEO) READ ABSTRACT |

Cisco PIX 501 Security Appliance by Cisco Systems, Inc. The Cisco® PIX® 501 Security Appliance delivers enterprise-class security for small office and teleworker environments, in a reliable, easy-to-deploy purpose-built appliance.  (HARDWARE PRODUCT)

Streamline Your Business, Accelerate Profitable Growth by SAP AG December 31, 2009 - (Free Research) A comprehensive, integrated system that provides support for all of your business functions— including financials, sales, customers, purchasing, inventory,operations, and human resources— can enable small businesses to streamline processes, act on timely, accurate information, and accelerate profitable growth. Read this white paper to learn more.  (WHITE PAPER) READ ABSTRACT |

Key considerations: Choosing server hardware for virtualization by Hewlett-Packard Company and AMD April 22, 2011 - (Free Research) This e-guide provides expert insight into how to choose the right hardware for Windows server virtualization. Learn why it’s important to determine the needs of virtual workloads when purchasing servers. And find out which server features are essential for virtualization, including powerful processors, abundant memory and ample storage.  (EGUIDE) READ ABSTRACT |

Case Study: Audi-Volkswagen Middle East Improves Procurement Control by Kofax, Inc. February 22, 2013 - (Free Research) This white paper demonstrates how Audi-Volkswagen Middle East found a user-friendly, easy-to-use BPM system that did not require high levels of technical expertise from in-house staff. The solution they chose was able to meet their "no-coding" requirement while enhancing the performance of their existing IT systems.  (CASE STUDY) READ ABSTRACT |

Cisco Unified CRM Connector 3.0. by Cisco Systems, Inc. The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.  (SOFTWARE PRODUCT)

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc. The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.  (HARDWARE PRODUCT)

Cisco 850 Series Integrated Services Routers by Cisco Systems, Inc. The Cisco® 850 Series of secure broadband and wireless routers is part of the Cisco Integrated Services Router portfolio.  (HARDWARE PRODUCT)

Cisco 2800 Series by Cisco Systems, Inc. The Cisco 2800 Series features the ability to deliver multiple high-quality simultaneous services at wire speed up to multiple T1/E1/xDSL connections.  (HARDWARE PRODUCT)

New Opportunities for Business Intelligence: Seven Ways to Deliver a Superior Customer Experience Now by Information Builders April 30, 2013 - (Free Research) Customer service has a profound impact on profitability. And even more, you have to think about your reputation in this age of social media. Read this informative white paper analyzing seven exciting technology innovations that can empower businesses to optimize customer service in today's multi-channel world.  (WHITE PAPER) READ ABSTRACT |

Customer Experience for Service: Oracle Commerce Solutions by Oracle Corporation UK Ltd December 13, 2012 - (Free Research) Phenomenal customer service has never been more critical. A 2011 CEI report shows that 89% of customers will stop doing business with a company after a single bad experience. Inside this resource, learn more about the role of customer service in delivering a great customer experience and find out what strategies market leaders are using.  (WHITE PAPER)

Mobile Device Management Buyer's Guide by Sophos, Inc. October 15, 2012 - (Free Research) Discover the right steps to finding a balance between security and productivity in your enterprise. This guide shows you the factors you need to consider before selecting a mobile device management solution. It outlines the risks and rewards of BYOD and how you can find the vendor to best suit your company's unique needs.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 26 March 2013: How to be a winner with business analytics by ComputerWeekly.com March 26, 2013 - (Free Research) In this week's Computer Weekly, we look at IBM's work with England's rugby team and Premier League football on how business analytics can improve the chances of winning at sport. We find out the issues to consider when negotiating cloud contracts. And we examine how software-defined networking will automate network management. Read the issue now.  (EZINE) READ ABSTRACT |

Total Economic Impact Of VMware Virtual Desktop Infrastructure - Healthcare Industry by VMware, Inc. December 2008 - (Free Research) Find out how a VMware healthcare customer used VMware View, formerly VMware Virtual Desktop Infrastructure, to reduce costs, free up office space and increase worker productivity in its remote offices.  (WHITE PAPER) READ ABSTRACT |

Cisco Catalyst 3750 Series Switches by Cisco Systems, Inc. The Cisco Catalyst 3750 Series Switch is an innovative product for midsize organizations and enterprise branch offices.  (HARDWARE PRODUCT)

Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure.  (HARDWARE PRODUCT)

Long-Term Data Protection and Retention: Finding the Correct Balance by Quantum Corporation March 2009 - (Free Research) Tape remains the most cost effective, energy efficient and reliable program technology for storing large amounts of inactive, off-line or near-line data while complimenting disk-based data protection and retention solutions. Read this paper and find out why.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 26 February 2013: European Commission targets data security by ComputerWeekly.com February 2013 - (Free Research) In this week's Computer Weekly, we look at the new IT security proposals from the European Commission and ask whether the benefits will be worth it. We reveal the challenges of managing big data, with help from some industry analysts, and hear from the Open University CIO on IT tools that support learning. Read the issue now.  (EZINE) READ ABSTRACT |

Navigating the path to satisfying online customer experience by Tealeaf November 2011 - (Free Research) Read this exclusive e-guide to get an executive-level, 360-degree view on which CRM approaches are best for different business scenarios -- from winning strategies for mobile users to social CRM tools to best practices for multi-channel customer experiences.  (EGUIDE) READ ABSTRACT |

Case Study: Mitsubishi Electric Extends the Power of Mobility—And Reaps the Rewards. by Good Technology May 2013 - (Free Research) As a major supplier of heating, ventilation and air conditioning (HVAC) systems, Mitsubishi Electric relies on its ability to communicate quickly and effectively. Read this case study to find out how they were able to not only successfully distribute sales materials on mobile devices, but even create an additional $30 million in annual revenue.  (CASE STUDY) READ ABSTRACT |

Business Intelligence. It's Better Here: Why the WebFOCUS BI Platform Beats the Competition by Information Builders December 2012 - (Free Research) This resource offers guidance to help you navigate the business intelligence (BI) marketplace, and introduces a BI platform that can help meet your business needs. Also inside, find eight key motivators you should consider when choosing a BI tool.  (WHITE PAPER) READ ABSTRACT |

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