Support Data White Papers, Support Data Software, Support Data Research, Hardware and Services

Wireless - Aironet 350 Series by Cisco Systems

The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution.

(HARDWARE PRODUCT)

Gain a Business Advantage with Intel®-Based Scale-Out Storage by Intel

January 24, 2012 - (Free Research)

To keep up with rising data center demands, many organizations are turning to scale-out-storage, an architecture that fosters a flexible environment to cost-effectively support data growth. Read this white paper to learn how this approach can provide energy-efficient performance, data protection and scalability for your advanced data center.

(WHITE PAPER)

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Best Practices for DR in the Cloud by SunGard Availability Services

January 30, 2012 - (Free Research)

This E-Guide is your ticket to learning today's best practices regarding DR in the cloud. Discover eight scenarios in which a private cloud is more valuable than traditional DR solutions, understand the pros and cons associated with disaster recovery in the cloud, and learn which types of organizations can benefit most from such a solution.

(EGUIDE)

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Best Practices for Supporting 'Bring Your Own' Mobile Devices by Citrix

January 31, 2012 - (Free Research)

In this Gartner report, explore some of the key considerations for planning, administering and supporting mobile devices. Discover how organizations can prepare to embrace "Bring Your Own" mobile device initiatives to satisfy employee needs for flexibility while minimizing associated risks.

(WHITE PAPER)

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Optimizing Service Channels: Five Essential Tips for Balancing Customer Support and Controlling Support Costs by inContact

January 10, 2011 - (Free Research)

This white paper discusses the ways in which organizations are striving to maintain excellent customer service for all types of clients while at the same time controlling support costs. Read this white paper to learn more.

(WHITE PAPER)

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Security - Pix 500 Series Firewalls by Cisco Systems

The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.

(HARDWARE PRODUCT)

SQL Anywhere v11.0.1 Developer Edition by Sybase, Inc.

June 18, 2010 - (Free Research)

Addresses need for high reliability and data sync to multiple device platforms. Avoids need for a DBA, and reduces development effort by simplifying performance optimisation and back end connectivity. Works with standard development tools and languages.

(DOWNLOAD)

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Accelerate ITIL Initiatives by Bomgar Corporation (E-mail this company)

March 01, 2008 - (Free Research)

In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management.

(VIDEOCAST)

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Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.

(HARDWARE PRODUCT)

CW+: Analyst's take: Benefits of Siemens product lifecycle management software for life sciences by ComputerWeekly.com

January 03, 2011 - (Free Research)

Siemens product lifecycle management (PLM) Software for life sciences can help medical device manufacturers manage compliance requirements while supporting greater collaboration, ultimately reducing costs while improving patient outcomes.

(WHITE PAPER)

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SAP Supports Applications on VMware Platform: An Industry Milestone by VMware, Inc.

October 2008 - (Free Research)

The partnership with SAP gives VMware the opportunity to address an additional large segment of the enterprise market, and enables SAP to sell its products on the industry-leading virtualization platform.

(WHITE PAPER)

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Mobility - Aironet 1100 Series by Cisco Systems

The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs.

(HARDWARE PRODUCT)

Best Practices for Mobile Device Support by LogMeIn, Inc.

February 2012 - (Free Research)

Uncover the driving growth of mobile devices in the workplace and four best practice tips for how your business can support mobile devices.

(WHITE PAPER)

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Top 5 Reasons to Replace your Remote Support Tool by LogMeIn, Inc.

January 2012 - (Free Research)

Since your legacy remote support tool probably doesn’t do what it is supposed to, access this whitepaper to uncover the top five reasons and benefits you can achieve by replacing it.

(WHITE PAPER)

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Case Study: For Ceridian, it Pays to Provide High-Quality Support by LogMeIn, Inc.

January 2012 - (Free Research)

Learn about a remote support system that can help your company maintain mission-critical systems while going through implementations, changes, or for everyday needs.

(CASE STUDY)

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Gwinnett Medical Center relies on flexible storage to meet goals by Intel and HP

September 2011 - (Free Research)

Gwinnett Medical Center uses the HP storage area network (SAN) to support almost all of its critical clinical and enterprise management applications. Learn how the SAN supports the hospital system’s full range of McKesson applications, including EHR, pharmacy, physician portal, surgical management, PACS and radiology operations.

(CASE STUDY)

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Best Practices for Mobile Device Support by LogMeIn, Inc.

February 2012 - (Free Research)

Access today’s whitepaper to learn more about the best practices for mobile devices support and a solution that can help you make your mobile support be better – and smarter.

(WHITE PAPER)

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Bring Your Own IT(BYO)-Rethinking your business model by Citrix

July 2011 - (Free Research)

Allowing employees to use their own devices may increase the overall productivity and performance of your organization. Access this exclusive resource to learn how supporting a range of endpoint devices is the right choice for your organization and how desktop virtualization is a practical method for supporting this initiative.

(WHITE PAPER)

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IT Download: LogMeIn Rescue and LogMeIn Rescue + Mobile by LogMeIn, Inc.

January 2012 - (Free Research)

Download your free trial of a software that tackles the issues of delivering efficient, effective IT support to employees – remote or onsite – and customers using disparate computing platforms and mobile devices.

(TRIAL SOFTWARE)

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Top Ten Considerations When Evaluating Unified Communications Solutions - Learn the top solution differentiators to look for before deciding by Cisco Systems, Inc.

August 2011 - (Free Research)

This paper breaks down ten areas to consider when evaluating an upgrade of your unified communications solution.

(WEBCAST)

Case Study: Sling Media - A Better Customer Experience with Integrated Support by LogMeIn, Inc.

January 2012 - (Free Research)

Learn about a leading on-demand remote support product that is easy to use and secure with cost-effective service delivery.

(CASE STUDY)

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Glitch-Free Online Meetings: Newest Tools Minimize IT Support; Maximize Experience by Premiere Global Services

January 2012 - (Free Research)

The benefits of virtual meeting technologies are clear, but often the wrong software is adopted. Learn about the latest offerings in virtual collaboration and why your organization can benefit from a more effective solution.

(WHITE PAPER)

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Leveraging Windows 7 for Better User Support by Global Knowledge

March 2011 - (Free Research)

This white paper takes a look at some Windows 7 technologies that you may be able to put to use in order to make the transition from XP (or perhaps from Vista) more successful.

(WHITE PAPER)

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The Business Benefits of Cloud-Based Integration-Ready Modules by NTR Global

October 2011 - (Free Research)

Access this brief resource to learn about an innovative support solution that can optimize your support system and increase end-user satisfaction.

(WHITE PAPER)

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Case Study: Orlando Magic Score a Performance Slam Dunk with Dell Compellent SAN by Dell Compellent

May 2011 - (Free Research)

To support these data-intensive applications, the Orlando Magic needed a storage area network (SAN) with I/O performance fast enough to play and stream both standard and high-definition (HD) video. Read this case study to see their solution.

(CASE STUDY)

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