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Managed Services or Break fix? One Size Doesn’t Fit All by GFI Software

December 22, 2010 - (Free Research)
This paper examines the benefits of Managed Services using the GFI Building Blocks program. 
(WHITE PAPER) READ ABSTRACT |

9 Advantages to Using Remote Support Tools for an IT Support Company/Consultant by GFI Software

December 22, 2010 - (Free Research)
With the imminent announcement of GFI MAX Remote Management’s new and greatly improved remote support tool ‘Take Control’ – it’s time to take a close look at the world of Remote IT Support. 
(WHITE PAPER) READ ABSTRACT |

GFI MAX Building Blocks – The Answer to IT Services by GFI Software

December 22, 2010 - (Free Research)
In this article Chris Martin discusses his experience as a managed services provider to small businesses in the surrounding area with one of the fastest growing and most well-reputed IT Support Companies in his country. He also discusses how he started working at GFI and creating the idea for GFI MAX Remote Management software. 
(WHITE PAPER) READ ABSTRACT |

CloudAccess.net Brings High Performance to the Cloud by IBM

April 18, 2013 - (Free Research)
This valuable case study details how a hosting and support company met increased demands with a high performance cloud infrastructure solution. 
(CASE STUDY) READ ABSTRACT |

Presentation Transcript: Developing for the Future - The New Trend for Hosted VXML by West Interactive

July 30, 2010 - (Free Research)
By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This transcript will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Developing for the Future - The New Trend for Hosted VXML by West Interactive

June 08, 2010 - (Free Research)
By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This webinar will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML. 
(WEBCAST) READ ABSTRACT |

The Best Way to Deliver IT Support to Businesses as an MSP by GFI Software

December 22, 2010 - (Free Research)
This paper examines the best ways to deliver IT support to businesses as a managed services provider. 
(WHITE PAPER) READ ABSTRACT |

Compellent Helps gm2 Logistics Virtualize for a Greener Future by Dell Compellent

January 2007 - (Free Research)
Compellent's powerful and easy to use software applications enabled the team of U.K.-based gm2 Logistics Ltd., to manage the system entirely in-house. 
(CASE STUDY) READ ABSTRACT |

Introspect Investigator & EDD by ZANTAZ

January 2008 - (Free Research)
ZANTAZ's solutions allow unrivalled automation of discovery operations by using the most advanced analysis tools on the market. 
(WHITE PAPER) READ ABSTRACT |

ROC Maestro for Open Systems by ROC Software

ROC Maestro for Open Systems, a key component of the ROC Enterprise Suite™, provides a very easy method for scheduling and managing workloads, processes, dependencies and events across complex, heterogeneous IT environments. 
(SOFTWARE PRODUCT)

Quest MessageStats™ by Dell Software

Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures. 
(ASP & SOFTWARE PRODUCT)

Garnering Executive Support: Building Your Business Plan for Strategic Meetings Management by StarCite

March 2009 - (Free Research)
In this white paper, brought to you by StarCite, corporate travel and meetings professionals will learn why executive support is vital to a strategic meetings management effort and how to garner that support - even if it requires investment and resources from upper management. 
(WHITE PAPER) READ ABSTRACT |

Archive Attender™ for Exchange - Affordable Email Archiving by Sherpa Software

Archive Attender is a solution designed to move or copy messages from mailboxes, PST files and public folders. Administrators search indexed archives and view reports for storage and compliance. No SQL database or proprietary hardware required. Offers flexible archiving architecture. Free Trial available. 
(SOFTWARE PRODUCT)

VMware ACE 2 Enterprise Edition: Desktop Virtualization Solution by AMD and VMware, Inc (E-mail this company)

VMware ACE 2 Enterprise Edition delivers desktop virtualization solutions for enterprise users. Use VMware ACE 2 to deploy an ACE virtual machine as an IT managed “virtual laptop” to remote workers, provision controlled desktop images as sandbox environments or run legacy operating systems & applications on an existing PC as you migrate to Vista. 
(SOFTWARE PRODUCT)

Helping Enterprises Succeed: Responsible Corporate Strategy and Intelligent Business Insights by SAP America, Inc.

September 2010 - (Free Research)
This Executive Insights paper describes how the combination of EPM and GRC solutions is now more critical than ever for business success. This document also discusses how EPM and GRC must be linked to business intelligence tools and supported by comprehensive services to ensure that the data generated is used appropriately. 
(WHITE PAPER) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)

Recovery Manager for Active Directory by Dell Software

Quest Recovery Manager for Active Directory offers an easy-to-use solution for fast, granular, online recovery of Active Directory (AD) in the event of inadvertent modification of AD due to software failure or human error. 
(ASP & SOFTWARE PRODUCT)

THE CORPORATE PC REFRESH PROJECT by Cibecs

July 2011 - (Free Research)
This comprehensive white paper explores the many challenges organizations need to address in order to ensure smooth implementation, coordination and management of their PC refresh initiatives. 
(WHITE PAPER) READ ABSTRACT |

CW+ Casio research: The meeting room marathon - a waste of corporate time ? by ComputerWeekly.com

July 2010 - (Free Research)
Meeting room technology problems are a genuine and largely ignored burden on large British organisations - a single IT manager is called upon to solve 447.2 incidents a year per company. 
(WHITE PAPER) READ ABSTRACT |

The GeoTAX ® Enterprise Tax Management solution by Pitney Bowes Group 1 Software

The GeoTAX ® Enterprise Tax Management solution provides you with the necessary tools to centralize all your corporate tax jurisdiction processing needs and supports critical tax compliance issues. 
(SOFTWARE PRODUCT)

Computer Weekly – 20 May 2014: The future of networks by ComputerWeekly.com

May 2014 - (Free Research)
In this week's Computer Weekly, we look how IT and networking departments are addressing demand for apps, bandwidth and services. Virtualisation technology is being used to consolidate multiple network equipment types onto industry-standard high-volume servers, switches and storage. 
(EZINE) READ ABSTRACT |

Email Archiving Implementation Five Costly Mistakes to Avoid by Mimosa Systems

October 2008 - (Free Research)
This white paper will describe five key areas of email archiving implementation, drawing upon real world examples and experiences, to explore all the important issues that can impact total cost. 
(WHITE PAPER) READ ABSTRACT |

Airport operator reduces IT power use by around DKK 800,000 a year, supporting its target for cutting carbon emissions by Dell, Inc.

December 2010 - (Free Research)
A Danish airport company had to reduce its carbon footprint, so the IT team decided on a virtualized solution. Check out this brief white paper to learn how this company has reduced carbon emissions by about 200 tons a year, saved around 75% on future server investments and reduced admin time by 50%. 
(WHITE PAPER)

GoToAssist Corporate - Remote Support Made Easy™ by GoToAssist

July 2010 - (Free Research)
Citrix® GoToAssist® Corporate™ is a comprehensive and secure remote support solution that helps businesses increase revenue and reduce costs while improving customer satisfaction and problem resolution times. Continue reading this product overview to learn more. 
(PRODUCT OVERVIEW) READ ABSTRACT |

Dimension Data Helps Purdue Pharma Deploy and Manage Unified Communications to Support Corporate Growth by Dimension Data

February 2010 - (Free Research)
Read this case study to learn how Dimension Data’s managed services helped a pharmaceutical company replace a legacy phone system with a converged communications solution. 
(CASE STUDY) READ ABSTRACT |

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