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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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Driving Customer Service Success in the Cloud with Microsoft Dynamics CRM Online by Microsoft

August 23, 2010 - (Free Research)
Join us for this webcast to learn how Microsoft Dynamics CRM Online provides complete service management functionality to help you manage cases, contracts, and knowledge. 
(VIDEO) READ ABSTRACT |

OpSource Improves Global Business Management and Streamlines Revenue Recognition with Intacct by Intacct Corporation

March 22, 2010 - (Free Research)
As OpSource grew as a company, they found many inefficiencies and challenges in their financial management system. Read on to learn how OpSource overcame these challenges by switching to Intacct for a new SaaS financial management system. 
(CASE STUDY) READ ABSTRACT |

The Financial Edge™: Fund Accounting Software for Nonprofits by Blackbaud

The Financial Edge gives you all the information you need to make the best financial decisions for today and tomorrow. Think of it as insurance for your organization’s future. 
(ASP & SOFTWARE PRODUCT)

ROI Case Study: Intacct Emergent Game Technologies by Intacct Corporation

March 22, 2010 - (Free Research)
Emergent needed an accounting application that would enable it to reconcile multiple currencies across its multiple subsidiaries, reduce manual data entry and monthly consolidation processes, and streamline revenue management. Continue reading to learn how Emergent chose Intacct for the financial management solution. 
(CASE STUDY) READ ABSTRACT |

Best Practices in Creating a Strategic Finance Function by SAP America, Inc.

January 23, 2009 - (Free Research)
the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices. 
(WHITE PAPER) READ ABSTRACT |

Sales: Maximize Profitability, Improve Performance, and Deliver Customer Value by SAP America, Inc.

September 03, 2010 - (Free Research)
This paper explains how the SAP CRM application equips your sales professionals with the tools and information they need to plan, execute, and analyze sales operations throughout the sales cycle. Continue reading to learn how to maximize profitability, improve performance, and deliver customer value with SAP CRM. 
(WHITE PAPER) READ ABSTRACT |

The GeoTAX ® Enterprise Tax Management solution by Pitney Bowes Group 1 Software

The GeoTAX ® Enterprise Tax Management solution provides you with the necessary tools to centralize all your corporate tax jurisdiction processing needs and supports critical tax compliance issues. 
(SOFTWARE PRODUCT)

Managed Services or Break fix? One Size Doesn’t Fit All by GFI Software

December 22, 2010 - (Free Research)
This paper examines the benefits of Managed Services using the GFI Building Blocks program. 
(WHITE PAPER) READ ABSTRACT |

Achieving ROI from Enterprise Communications: A Revolutionary Approach by Thunderhead

July 08, 2011 - (Free Research)
This white paper provides an overview of how Thunderhead customers have achieved truly revolutionary ROI by streamlining their communications processes through the implementation of the Thunderhead Enterprise Communications platform. 
(WHITE PAPER) READ ABSTRACT |

German public transport provider thrives with flash storage by IBM

October 30, 2013 - (Free Research)
Access this white paper to learn how Stuttgarter StraBenbahnen AG (SSB) was able manage growing quantities of data and provide fast access to vital information, extending its existing storage environment – based on IBM system storage SAN volume Controller – with high-performance IBM flash storage system technology. 
(CASE STUDY) READ ABSTRACT |

Driving Revenue Through CRM Integration by Marketo

June 27, 2013 - (Free Research)
In this helpful resource, discover four keys to establishing successful integration of your CRM system and marketing automation. Explore how your sales, marketing, customer service, and accounting teams can work together to close the loop of great customer experience. 
(WHITE PAPER) READ ABSTRACT |

Getting Control of Electronic Discovery by FTI Technology

December 01, 2008 - (Free Research)
This ESG analyst paper discusses the challenges posed by electronic discovery processes, current methods of dealing with these issues, and the potential cost savings that companies could achieve if they choose to invest in technology to help expedite the entire operation. 
(ANALYST REPORT) READ ABSTRACT |

Making Service and Support Your Revenue Engine: The Initiative That’s Too Important to Delay by Consona Corporation

June 17, 2011 - (Free Research)
The value of service and support is hidden in a fog of metrics—measures that link monitors and bulletin boards, populate binders, fascinate managers, annoy employees, and ultimately mislead us about the business. Read this whitepaper and discover the real value of support is the revenue it protects and creates. 
(WHITE PAPER) READ ABSTRACT |

Defender 5 by Dell Software

Defender offers the essential security you need to conduct your e-business with confidence, safe in the knowledge that your critical digital assets, customers and employees are protected by reliable, future-proof software. 
(ASP & SOFTWARE PRODUCT)

A Buyer's Guide for Software Companies Considering On-demand Financial Applications to Meet Their Business Requirements by Intacct Corporation

July 2008 - (Free Research)
The movement to a Software as a Service (SaaS) model is placing pressure on software vendors. This paper examines the trends which are transforming the software industry and independent Software Vendors to leverage on-demand financial applications. 
(WHITE PAPER) READ ABSTRACT |

Enterprise Contract Management for Life Sciences: Integrating Contract Creation, Administration, and Execution by SAP AG

June 2009 - (Free Research)
Leading life sciences companies are recognizing the need for synchronized, enterprise-wide pricing and contract management processes. An integrated solution can provide the transparency needed to satisfy auditors, balance pricing with go-to-market strategies, and support sales and finance teams - including accurately predicting margins. 
(WHITE PAPER) READ ABSTRACT |

Business Intelligence Services and Solutions by Accenture

Accenture brings together a deep understanding of the business and technology dimensions of an organization to harness information to improve decision-making, financial management, regulatory compliance and customer service. 
(SOFTWARE PRODUCT)

Strategies for Profitable Growth: Sap for Professional Services by SAP America, Inc.

April 2005 - (Free Research)
With customer demands rising and prices falling, service excellence alone is no longer enough to ensure future growth and profitability. Read this white paper to explore strategies, practices, and tools that can help your business achieve p... 
(WHITE PAPER) READ ABSTRACT |

Is the Back Office Ready for a Technology Refresh by Transverse

May 2009 - (Free Research)
In order to remain competitive and grow, service providers must increase revenue through value-added services and build innovative new business models, while reducing capital and operating expenses. Read this presentation transcript, taken from the mediacast of the same name, to learn more. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

NueMD®'s Practice Management Solution Helps New Orleans Opthalmologist Weather the Storm by NueMD

June 2008 - (Free Research)
When Eye-Care 20/20 needed a new practice management system to address various computer and management concerns, they selected NueMD, an Internet-based solution which provide them with immediate results. 
(CASE STUDY) READ ABSTRACT |

Align policy, processes and people for efficient tax and finance operations by IBM

October 2011 - (Free Research)
Learn how to leverage advanced case management to apply analytics to detect fraud and support investigations. 
(WHITE PAPER) READ ABSTRACT |

Maximizing Customer Value with Oracle Business Intelligence Applications by Oracle Corporation

December 2007 - (Free Research)
This technology brief highlights how BI applications can integrate information across data sources and departments, provide a single, integrated view of customer and enterprise information, and enable greater alignment of decisions and execution to drive higher customer profitability and share of wallet. 
(WHITE PAPER) READ ABSTRACT |

Growing Market Share in a Highly Competitive Financial Services Industry by Keynote Systems

January 2004 - (Free Research)
Financial services organizations strive to retain existing customers and attract new ones, many are introducing new, enhanced services over the Web. Ensure you are providing the best possible experience by focusing your SLM processes on the end user. 
(WHITE PAPER) READ ABSTRACT |

Revenue Management: Exploiting existing data to generate increased revenue by Datactics

January 2010 - (Free Research)
This white paper considers the potential of exploiting existing data held by organizations in such a way that it can be used to generate increased revenue. It considers the issues facing organizations in terms of the quality of their master data, as well as making recommendations to achieve improved revenue management. 
(WHITE PAPER) READ ABSTRACT |

Growth And Complexity: The Challenges Ahead For Midsize Manufacturers by SAP AG

June 2009 - (Free Research)
This is the first in a series of six reports addressing the opportunities and challenges faced by midsize manufacturers. 
(WHITE PAPER) READ ABSTRACT |

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