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Tips for Managing ERP Software Vendors during the Software Selection Process by Panorama Consulting Group November 03, 2009 - (Free Research) It is often said that desperate times call for desperate measures. In recent months, this is certainly the case for some ERP vendors. The good news, however, is that there are ways to manage ERP software vendors to ensure a fair, consistent, and unbiased selection process for your organization. Read on to learn what they are.  (ANALYST BRIEF) READ ABSTRACT |

CRM Built for Sales: The Executive Guide to Selecting CRM That Meets Sales Needs by Pivotal CRM, a CDC Software solution February 20, 2009 - (Free Research) This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them.  (WHITE PAPER) READ ABSTRACT |

eBook: Techfocus - Data Center Construction by APC November 09, 2009 - (Free Research) The chapters in this Techfocus eBook will discuss the importance of site selection and planning, data center conceptualization and cost analysis, and negotiating with contractors.  (EBOOK) READ ABSTRACT |

Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment by NTR Global October 29, 2009 - (Free Research) Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform.  (WHITE PAPER) READ ABSTRACT |

WebFOCUS Business Intelligence Application Development & Deployment by Information Builders Inc. (E-mail this company) WebFOCUS development and deployment solutions provide easy-to-use Web-based applications for unlimited numbers of users, tailored to their skill level and preferences regardless of location, as well as flexible and intuitive development tools for building applications.  (SOFTWARE PRODUCT)

Databases and ERP Selection: Oracle vs SQL Server by IFS June 19, 2009 - (Free Research) How do Oracle and Microsoft SQL Server database platforms compare on reliability, scalability and cost when run under enterprise software? Download this white paper for details.  (WHITE PAPER) READ ABSTRACT |

Usability as an ERP Selection Criteria by IFS January 2008 - (Free Research) ERP software is often criticized for being complex and difficult to use. Read this paper to learn how to evaluate ERP software for usability.  (WHITE PAPER) READ ABSTRACT |

Weighing your call center hosting options by inContact December 2009 - (Free Research) In this podcast, SearchCRM.com sits down with Richard Snow, a contact center technology and strategy expert with Ventana Research, who shares tips on how to select the right hosted contact center provider, create the proper RFPs, craft airtight SLAs, and more.  (PODCAST) READ ABSTRACT |

IP Telephony from A-Z - The Complete IP Telephony eBook by ShoreTel December 2007 - (Free Research) Check out this comprehensive eBook to discover the ins and outs of IP telephony system selection, deployment, and management.  (EBOOK) READ ABSTRACT |

The RSA Authentication Decision Tree: Selecting the Best Authentication Solution for Your Business by RSA, The Security Division of EMC March 2009 - (Free Research) This white paper provides an overview of the Authentication Decision Tree; examines the five factors critical to selecting an authentication solution; and offers a clear guide to selecting the right solution that effectively balances risk, cost and end user convenience.  (WHITE PAPER) READ ABSTRACT |

CRM Built for Customer Service: The Executive Guide to Selecting CRM that Meets Service Needs by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This paper explores core principles companies can use to help them select a CRM system.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Buying Your BI Solution from Your ERP Vendor: Strategic Business Enabler or IT Convenience? by IBM October 2009 - (Free Research) This presentation transcript explores the benefits and drawbacks of buying business intelligence (BI) solutions from enterprise resource planning (ERP) vendors, and shares survey results that reveal whether or not customers who have gone down the sole-sourcing path are happy with their decision.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Buying your BI solution from your ERP vendor: Strategic Business Enabler or IT Convenience? - Podcast by IBM October 2009 - (Free Research) This Podcast explores the benefits and drawbacks of buying business intelligence (BI) solutions from enterprise resource planning (ERP) vendors, and shares survey results that reveal whether or not customers who have gone down the sole-sourcing path are happy with their decision.  (PODCAST) READ ABSTRACT |

eBook: Email Archiving - Planning, Policies and Product Selection: Analyzing Email Archiving Features for Productivity by Symantec Corporation October 2009 - (Free Research) Chapter 4 of this e-book gives advice on determining your email archiving goals and policies to establish a set of system features that match your company’s needs and boost archiving efficiency.  (EBOOK) READ ABSTRACT |

Selecting an ERP Solution: A Guide by Infor November 2008 - (Free Research) This paper provides guidance on how to develop a good, simple strategy to evaluate and choose the right ERP software package for your company.  (WHITE PAPER) READ ABSTRACT |

The Acid Test for the On-Demand Data Center: A CIO's Evaluation and Selection Guide by NetSuite July 2009 - (Free Research) This paper sets out a framework for evaluating a data center. It considers the special factors that apply to an on-demand infrastructure, many of which go well beyond the standards applicable to the average enterprise data center.  (WHITE PAPER) READ ABSTRACT |

Software Testing eZine Vol.2 - Testing Strategies for Complex Environments: Agile, SOA by SearchSoftwareQuality.com May 2009 - (Free Research) In this issue of SearchSoftwareQuality.com's Software Testing eZine, we'll discuss a Service Oriented Architecture (SOA) as a new testing environment as well as an Agile software development (ASD) methodology.  (EZINE) READ ABSTRACT |

Analytics Partners - Delivering Faster and More Strategic BI by Oracle Corporation January 2009 - (Free Research) Analytics Partners choosed to work exclusively with Oracle because of the strength and superiority of its product line, as well as confidence in Oracle's commitment to the emerging and mid-market as well as to its channel partners.  (CASE STUDY) READ ABSTRACT |

Complete Security: Out of Reach or Attainable Goal? A Guide to Successfully Mitigating Risk by Solera Networks November 2009 - (Free Research) No security system will keep your organization absolutely secure. As long as assets exist on the network, you have to assume that some threat exists that is capable of finding and exploiting the vulnerabilities in your security. If it doesn’t exist today, it probably will tomorrow. Read this paper to learn a better way of thinking about security.  (WHITE PAPER) READ ABSTRACT |

Windows Server® 2008 Hyper-V Technology Introduction by Dell and Microsoft October 2009 - (Free Research) Dell's Hyper-V Technology Introduction for Windows Server® 2008 is a rapid approach to the deployment and configuration of a Hyper-V and SystemCenter Virtual Machine Manager 2008 (SCVMM) based Proof of Concept (POC) into your pre-production test lab.  (DATA SHEET) READ ABSTRACT |

Better Reporting, Better Results: Successful Strategies from the Field by SPSS Inc. Worldwide Headquarters March 2009 - (Free Research) Learn how top companies successfully deliver research results to customers and decision-makers. If you want to know more about how to leverage all of your research data, how to communicate insights effectively, and how to get researchers and decision-makers engaged in analysis, you'll want to view this webcast.  (WEBCAST) READ ABSTRACT |

SPSS’ Solution for Surveys saves publisher $20,000 annually without consultants by SPSS Inc. Worldwide Headquarters May 2009 - (Free Research) Aspen Publishers Inc. was able to complete two benchmarking surveys more efficiently and save $20,000 per year without the help of outside consultants by using SPSS for Windows, SPSS Data Entry Builder, and SPSS Data Entry Station. Read this case study and find out how they did it.  (CASE STUDY) READ ABSTRACT |

Server Virtualization Solution for Wipfli CPA and Consultants by CDW Corporation September 2009 - (Free Research) Read this case study to learn how CDW helped Wipfli CPA and Consultants optimize their IT environment to overcome power, cooling, and space challenges, while simultaneously improving IT response times.  (CASE STUDY) READ ABSTRACT |

SOA Best Practices and Design Patterns: Key to Successful Service Oriented Architecture Implementation by Oracle Corporation April 2008 - (Free Research) There is no question that the successful implementation of Service-Oriented Architecture (SOA) relies on a careful and holistic approach to business planning. One of the most important tools in the evaluation, purchase, and ongoing use of SOA is this body of best practices that vendors, consultants, and customers have compiled.  (WHITE PAPER) READ ABSTRACT |

CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.  (WHITE PAPER) READ ABSTRACT |

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