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Using Performance Drivers to Enhance Business Success: Identifying, Visualizing and Analyzing Key Performance Drivers (KPD metrics) by myDIALS Inc.

November 04, 2009 - (Free Research)
This paper examines performance metrics and focuses on the nature, identification and use of Key Performance Drivers to enhance business success. It illustrates how these KPD metrics can be visualized and logically related to the Key Performance Indicators that measure those outcomes. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: On Implementation Trends and Lean Supply Chain Management (SCM) by E2open

April 17, 2009 - (Free Research)
Read this presentation transcript to learn what a lean supply chain is and how it can cut costs out of your supply chain, as well as make your supply chain as efficient as possible. Learn what steps a company must take to make its supply chain lean, and the top ten technology trends to implement a lean supply chain, and more. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Speeding the Time to Intelligence: Effective Information Management through Business Intelligence Competency Centers and Performance Management by SAS

May 2008 - (Free Research)
This article explains in detail about how to arrive at and implement an effective business intelligence strategy, using both a BICC and performance management technology. 
(WHITE PAPER) READ ABSTRACT |

B2B Collaboration: Assessing the ROI of Process Integration Business Value Research Series by Sterling Commerce Manufacturing Solutions

March 2008 - (Free Research)
Business and IT leaders are under increasing pressure to improve B2B collaboration and the electronic communication capabilities of their organizations. This report looks at the key drivers for B2B collaboration in both the purchase-to-pay and... 
(WHITE PAPER) READ ABSTRACT |

The Alignment-Focused Organization: Bridging the Gap Between Strategy and Execution by SAP America, Inc.

November 2007 - (Free Research)
Take a look at how organizations are taking strides to align business strategy with actual initiatives, projects, and daily activities - in short, to close the gap between strategy and execution. 
(WHITE PAPER) READ ABSTRACT |

Better Insights and Alignment with Business Intelligence and Scorecards by Oracle Corporation

May 2011 - (Free Research)
This paper discusses how traditional BI systems with disconnected capabilities fall short at monitoring, aligning and benchmarking performance. Learn how Oracle BI 11g is designed to help today's organizations drive profitable growth, change, and many other operational and functional performance goals. 
(WHITE PAPER) READ ABSTRACT |

webMethods Optimize for Process by SoftwareAG Inc., USA

February 2009 - (Free Research)
webMethods Optimize for Process facilitates real-time insight into key business process activities, providing business managers with the actionable information they need to make informed decisions and quickly address problems. 
(DATA SHEET) READ ABSTRACT |

The Role of ERP in Globalization by SAP America, Inc.

September 2008 - (Free Research)
This whitepaper examines the role of ERP in Globalization in detail, outlining steps to improve current strategies to meet the changing face of the global business of today ...and tomorrow. 
(EBOOK) READ ABSTRACT |

UK Service Provider Performance and Satisfaction 2012 by ComputerWeekly.com

September 2012 - (Free Research)
This exclusive report from KPMG assesses UK organisations' satisfaction with their outsourcing service providers and looks at outsourcing trends in 2012. 
(IT BRIEFING) READ ABSTRACT |

Unified Threat Management (UTM) Solutions by SonicWALL

December 2007 - (Free Research)
This series of technical briefs examines the key factors you need to consider regarding unified threat management (UTM) solutions as they impact security, performance, management, and consolidation. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: The Secret to Maximizing Virtualization ROI in the Dynamic Data Center by Akorri

November 2009 - (Free Research)
This presentation transcript details an approach to optimize your virtualized infrastructure performance. Learn how to leverage key performance indicators and cross-domain analytics to plan for future capacity demands and improve service levels. Discover the secret to managing your VMware infrastructure performance for optimal resource utilization. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Accelerate Performance in Human Resources by SAP America, Inc.

January 2012 - (Free Research)
This white paper addresses HR challenges and metrics solutions for improving operations. 
(WHITE PAPER) READ ABSTRACT |

Consult the new dictionary for customer experience KPIs by Oracle Corporation

September 2012 - (Free Research)
This guide was written to help identify or measure those critical CX measurement points that provide feedback on the health and success of a CX initiative. It is intended to familiarize you with important CX measurements and Key Performance Indicators (KPIs) along with providing a definition and a method to calculate their value. 
(WHITE PAPER) READ ABSTRACT |

Contact Center: Mobile Apps and KPI to Boost Customer Satisfaction by Five9

March 2014 - (Free Research)
In this expert e-guide, explore the emergence of mobile contact center apps for creating a better customer experience.   You'll also discover best practices for cutting through copious contact center data with key performance indicators (KPI). 
(EGUIDE) READ ABSTRACT |

Automated Sales Order Processing with SAP Solutions by Esker Inc.

February 2008 - (Free Research)
Don't miss this opportunity to see how document process automation for customer orders can help your company improve key performance indicators. 
(WEBCAST) READ ABSTRACT |

Make the Most of Your Customer COE: A 3-Step Approach by SAP America, Inc.

June 2010 - (Free Research)
To achieve effective objectives and drive effective Application Lifecycle Management, an organization must transform its Customer COE by enhancing the value it delivers to the business. Read this paper to learn so much more. 
(WHITE PAPER) READ ABSTRACT |

International Cruise & Excursions, Inc. by Aspect

January 2008 - (Free Research)
ICE contact center staff had been using Excel spreadsheets to schedule agents, which was an inefficient and difficult practice, Since the agents are the primary drivers of the company's sales. 
(CASE STUDY) READ ABSTRACT |

Best Practices for Shared Infrastructure Data Storage in the Federal Government by NetApp

December 2011 - (Free Research)
Check out this white paper to learn how to establish the most effective shared infrastructure data storage environment. Explore new best practices and how they can dramatically improve the cost, flexibility and environmental impact of an overall cloud architecture. 
(WHITE PAPER) READ ABSTRACT |

Managing Product Recalls to Reduce Risk and Minimize Cost by Sage North America

January 2009 - (Free Research)
With an integrated enterprise system like Sage ERP X3, food producers can use the same system to address industry-specific requirements and product recalls. 
(WHITE PAPER) READ ABSTRACT |

7 Leading Applications of Business Intelligence Software by MicroStrategy Incorporated

December 2005 - (Free Research)
This paper explores the leading business intelligence (BI) applications across industry verticals. It is useful for business users just learning about BI applications, as well as for project managers and report developers looking for best practices. 
(BOOK) READ ABSTRACT |

Five Myths of Infrastructure Monitoring by Hewlett-Packard Company

August 2008 - (Free Research)
This whitepaper discuss Five Myths of Infrastructure Monitoring. It explores how end-user monitoring can help improve customer satisfaction. 
(WHITE PAPER) READ ABSTRACT |

Strategies for Supporting Next-generation Networks: Proactive, Predictive & Preventive by Alcatel-Lucent

August 2008 - (Free Research)
This white paper dimensions the two-stage evolution from today's prevalent product level support model to network-level support and ultimately to service-level support. 
(WHITE PAPER) READ ABSTRACT |

What to think about when utilizing endpoint securities by SearchSecurity.com

January 2012 - (Free Research)
There’s a lot to consider when establishing a proper endpoint security plan for your organization. And with so many tools available today, it is easy to forget the very basics of security. View this e-guide to help you refocus on the priorities and discover how to choose, keep or upgrade your endpoint security systems. 
(EGUIDE) READ ABSTRACT |

Contact Center Metrics and Performance Management by Five9

May 2014 - (Free Research)
This expert e-guide provides tips and best practices for working with new contact center metrics to ensure customer satisfaction through every communication channel. Learn how to determine and implement a set of key performance indicators (KPIs) for new channels such as mobile and social media, as well as how to formalize CCPM for optimum results. 
(EGUIDE) READ ABSTRACT |

Presentation Transcript: Building a Cloud-Ready File Storage Infrastructure by F5 Networks

August 2011 - (Free Research)
Read this transcript of a recent webcast to discover how to create the operational flexibility you need to seamlessly integrate the cloud into your environment and at the same time immediately address many of your current storage challenges. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

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