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CRM Your Salespeople Will Love by Oracle Corporation

September 2007 - (Free Research)

Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.

(WHITE PAPER)

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Differentiate Your Company with Complete CRM by Oracle Corporation

June 2009 - (Free Research)

This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM.

(WHITE PAPER)

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Developing A Universal Approach To Cleansing Customer And Product Data by SAP AG

June 2009 - (Free Research)

Data quality has always been an important issue for companies, and this is even more the case today. This paper reviews current industry problems concerning data quality, and takes a detailed look at how companies are addressing quality problems with customer, product, and other types of corporate data.

(WHITE PAPER)

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Protecting and Nurturing Your Brand: Maintain and Grow Brand Value in a Time of Crisis by SAP AG

June 2009 - (Free Research)

There are many elements that impact a company's brand. Concentrating on a select few lets you control financial investment while maximizing the returned benefit. This SAP Executive Insight focuses on efforts that target a key set of brand-related opportunities and describes how companies can strengthen brand value even in a recession.

(WHITE PAPER)

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A Practical Guide to Measuring Customer Satisfaction in the Contact Center by Interactive Intelligence, Inc.

December 2009 - (Free Research)

In this paper learn how a single bad experience with a contact center may result in a customer being lost for life, something that companies cannot afford.

(WHITE PAPER)

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How it is Used: Enterprise Open Source Data Integration by Talend

February 2009 - (Free Research)

The results of the survey clearly show that open source data integration solutions are mature enough for mission-critical enterprise use in every arena.

(WHITE PAPER)

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Grow Your Business with Microsoft Dynamics CRM by Microsoft

September 2009 - (Free Research)

View this webcast to see how that Microsoft Dynamics CRM 4.0 gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post sales.

(WEBCAST)

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CRM for the Professional on the Go by BlackBerry

December 2006 - (Free Research)

Mobile CRM is something that needs to be considered now. As a business leader, you might have put it into your mental to do later box, but the reasons to make it a priority are compelling. Read this paper to discover why.

(WHITE PAPER)

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SAP® BusinessObjects™ Data Services: One Product For Data Quality and Data Integration by SAP AG

June 2009 - (Free Research)

Introducing SAP® BusinessObjects™ Data Services breakthrough technology software for the enterprise information management market. The software unifies our leading data-quality and integration solutions - helping your organization to move, transform, and improve virtually any type of data anywhere, at any frequency.

(WHITE PAPER)

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Employment Screening Company Optimizes Productivity, Improves Customer Satisfaction by Microsoft

April 2008 - (Free Research)

When employers need to be sure about the backgrounds of people they hire, they call Credential Check Corporation. To do this work, the company utilized Microsoft® Office Outlook® and proprietary access programs, which made it difficult for departments and external suppliers to collaborate with each other. Microsoft Dynamics™ CRM...

(CASE STUDY)

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CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution

February 2009 - (Free Research)

This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.

(WHITE PAPER)

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CRM Built for Sales: The Executive Guide to Selecting CRM That Meets Sales Needs by Pivotal CRM, a CDC Software solution

February 2009 - (Free Research)

This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them.

(WHITE PAPER)

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How to Ensure That Your Employees Will Want to Use CRM by Pivotal CRM, a CDC Software solution

February 2009 - (Free Research)

This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts.

(WHITE PAPER)

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Choosing the Best CRM for Your Organization by Oracle Corporation

September 2007 - (Free Research)

Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.

(WHITE PAPER)

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Essentials of CRM for Wealth Management Empower Advisors with Client-centric Tools by Pivotal CRM, a CDC Software solution

February 2009 - (Free Research)

In this white paper, learn how wealth management firms can use client relationship management (CRM) strategies and technology to build relationships as trusted advisors, maximize share of wallet, and increase productivity.

(WHITE PAPER)

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Practical Recommendations for Data Migration - A White Paper by Bloor Research by Talend

February 2009 - (Free Research)

Data migration can be defined as transferring of data between storage types, formats or computer systems, it is required when organizations or individuals change computer systems or upgrade to new systems.

(WHITE PAPER)

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The Collaboration Advantage: Customer-Focused Partnerships In A Global Market by SAP AG

June 2009 - (Free Research)

In order to better understand the opportunities, challenges, risks and rewards companies have seen from these types of agreements, the Economist Intelligence Unit conducted a survey in March 2008, sponsored by SAP, which asked 516 senior executives how their business relationships are evolving.

(WHITE PAPER)

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Microsoft Dynamics CRM Online Free Trial by Microsoft

December 2009 - (Free Research)

Begin managing customer relationships in minutes – not days. Try Microsoft Dynamics CRM Online now for 30 days!

(TRIAL SOFTWARE)

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Special Trial Offers for Microsoft Dynamics CRM by Microsoft

December 2009 - (Free Research)

For a limited time, Microsoft is offering you an exclusive free trial of Microsoft Dynamics CRM for up to six months so your business can conduct limited pilot testing, prototyping and solution development, as well as gain a complete customer view and the ability to work within familiar Microsoft Office system applications.

(TRIAL SOFTWARE)

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Get More Value for Less Money with Microsoft Dynamics CRM Online by Microsoft

December 2009 - (Free Research)

Microsoft Dynamics CRM Online provides fast online access, simple contact management and better sales performance for a low monthly cost - the best value on the market today. For Salesforce.com and Oracle CRM On Demand customers, it gets even better! Eligible organizations can get six months of Microsoft Dynamics CRM Online - at no charge.

(TRIAL SOFTWARE)

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Microsoft CRM Online Customer Montage by Microsoft

December 2009 - (Free Research)

In this three-minute video, two Microsoft Dynamics CRM Online customers discuss how this new software service is not only helping them be more effective in their sales and marketing groups, but is also being adapted and customized to offer solutions well beyond what CRM is typically used for.

(VIDEO)

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Getting Started with Microsoft Dynamics CRM Online by Microsoft

December 2009 - (Free Research)

In this short video, we will show you some useful getting started tips to gain the most value out of your Microsoft Dynamics CRM Online evaluation.

(VIDEO)

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CRM without Compromise: A Strategy for Profitable Growth by SAP AG

April 2007 - (Free Research)

This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth.

(WHITE PAPER)

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CRM Whitepaper: Using Business Rules to Increase Opportunities for Upsell, Cross-Sell and Customer Satisfaction by IBM

November 2009 - (Free Research)

This white paper discusses one of the most effective ways to extend CRM functionality to competitively enhance your customers' experiences.

(WHITE PAPER)

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Customer Relationship Management (SAP CRM) Application: Maximize Service Profitability by SAP AG

January 2009 - (Free Research)

The SAP® Customer Relationship Management (SAP CRM) application maximizes the value from each customer by keeping profitable customers loyal, decreasing service costs by increasing efficiency, and increasing service revenue.

(ARTICLE)

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