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CONSOLIDATING ORACLE® SIEBEL CRM 8 ON A SINGLE SUN SPARC ENTERPRISE® SERVER by Sun Microsystems, Inc. June 01, 2008 - (Free Research) Recognizing the need to grow efficiently while scaling Siebel CRM 8 capabilities, Sun created a proof-of-concept solution that consolidates Web, Gateway, Application, and Database tiers on a single Sun SPARC Enterprise® T5440 server, reducing the number of physical machines needed to effectively deploy applications.  (TECHNICAL ARTICLE) READ ABSTRACT |

Anatomy of a Siebel CRM Archiving Project by IBM February 01, 2008 - (Free Research) The basic principles for managing an archiving project presented in this paper can help you initiate and plan an archiving strategy that meets your organization’s requirements.  (WHITE PAPER) READ ABSTRACT |

Agency Chooses New Technology to Drive Up Tourism and Strengthen Customer Relations by Microsoft April 14, 2008 - (Free Research) The goal of South African Tourism's global employees is to increase tourism to the nation to help enhance the nation's economy. To address this issue they utilized the research of a tier-one customer relationship management consultancy and selected Microsoft Dynamics™ CRM 4.0.  (CASE STUDY) READ ABSTRACT |

The Five Keys to Organic Growth: How to Drive Profitable Relationships with Predictive Analytics by SPSS Inc. Worldwide Headquarters February 20, 2009 - (Free Research) This paper makes the case for using predictive analytics to drive organic growth, and gives two different methods for measuring financial return.  (WHITE PAPER) READ ABSTRACT |

Router Essentials by Global Knowledge October 2008 - (Free Research) Build a basic foundation of knowledge about routers, the devices that allow you to move packets between networks, by reading this white paper.  (WHITE PAPER) READ ABSTRACT |

IT Service Delivery: From Basic Automation Through to Managed Services by N-able Technologies September 2008 - (Free Research) This paper examines the changing IT services market and why IT service providers need to improve the way they do business.  (WHITE PAPER) READ ABSTRACT |

Grow Your Business with Microsoft Dynamics CRM by Microsoft September 2009 - (Free Research) View this webcast to see how that Microsoft Dynamics CRM 4.0 gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post sales.  (WEBCAST) READ ABSTRACT |

Five Best Practices for Unified Communications by AT&T Corp October 2009 - (Free Research) Enterprises can realize value from their UC programs by following some basic practices, such as allowing for sufficient up-front planning, finding the right champion, and establishing cross-functional teams to manage program implementation. This article provides basic guidelines for implementing a successful UC program. Read on to learn more.  (WHITE PAPER)

E-Guide: The Basics of Endpoint Security: Expert Reveals Tips for Finding Data on the Endpoints by Panda Security September 2009 - (Free Research) In this E-Guide, security expert Mike Chapple reveals tips on finding sensitive information on the endpoint. Get a basic understanding of the algorithms used to detect sensitive information, software tools to assist you in your search for data, and two basic approaches for managing sensitive information.  (EGUIDE) READ ABSTRACT |

Understanding the Basic Configuration of the Adaptive Security Appliance (ASA) by Global Knowledge February 2009 - (Free Research) The Adaptive Security Appliance is the latest firewall appliance in the Cisco security arsenal and provides a number of services to protect your "trusted" network users from "untrusted" users.  (WHITE PAPER) READ ABSTRACT |

Employment Screening Company Optimizes Productivity, Improves Customer Satisfaction by Microsoft April 2008 - (Free Research) When employers need to be sure about the backgrounds of people they hire, they call Credential Check Corporation. To do this work, the company utilized Microsoft® Office Outlook® and proprietary access programs, which made it difficult for departments and external suppliers to collaborate with each other. Microsoft Dynamics™ CRM...  (CASE STUDY) READ ABSTRACT |

CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.  (WHITE PAPER) READ ABSTRACT |

CRM Built for Sales: The Executive Guide to Selecting CRM That Meets Sales Needs by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them.  (WHITE PAPER) READ ABSTRACT |

How to Ensure That Your Employees Will Want to Use CRM by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts.  (WHITE PAPER) READ ABSTRACT |

Syberworks Learning Management System Product Suite by SyberWorks, Inc. This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance.  (ASP & SOFTWARE PRODUCT)

Choosing the Best CRM for Your Organization by Oracle Corporation September 2007 - (Free Research) Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.  (WHITE PAPER) READ ABSTRACT |

CRM Your Salespeople Will Love by Oracle Corporation September 2007 - (Free Research) Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.  (WHITE PAPER) READ ABSTRACT |

Integrating IP Address Management for Real-time Data and Services Delivery with Central Monitoring of DNS and DHCP Services by Infoblox March 2009 - (Free Research) This paper explains the importance of IP address management, discusses the criteria for an ideal IP address management solution, and explains the features and advantages of the Infoblox IP address management solution.  (WHITE PAPER) READ ABSTRACT |

Software Testing eZine Vol.2 - Testing Strategies for Complex Environments: Agile, SOA by SearchSoftwareQuality.com May 2009 - (Free Research) In this issue of SearchSoftwareQuality.com's Software Testing eZine, we'll discuss a Service Oriented Architecture (SOA) as a new testing environment as well as an Agile software development (ASD) methodology.  (EZINE) READ ABSTRACT |

Geek Speak Webcast: Network Monitoring Fundamentals by SolarWinds, Inc. October 2009 - (Free Research) On this webcast I'm going to put on my drill sergeant's hat and we're going to learn the basics that every network engineer, server chick, network manager, or IT dude should know about managing networks. This is going to be a no-frills webcast where we focus on the fundamentals and making sure that we all understand them.  (WEBCAST) READ ABSTRACT |

Essentials of CRM for Wealth Management Empower Advisors with Client-centric Tools by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) In this white paper, learn how wealth management firms can use client relationship management (CRM) strategies and technology to build relationships as trusted advisors, maximize share of wallet, and increase productivity.  (WHITE PAPER) READ ABSTRACT |

How to Embrace CRM and Make it Succeed in Your Organization by SYSPRO October 2009 - (Free Research) This White Paper shows you how the Customer Relationship has changed and what companies are doing to secure those customers.  (WHITE PAPER) READ ABSTRACT |

CRM Whitepaper: Using Business Rules to Increase Opportunities for Upsell, Cross-Sell and Customer Satisfaction by IBM November 2009 - (Free Research) This white paper discusses one of the most effective ways to extend CRM functionality to competitively enhance your customers' experiences.  (WHITE PAPER) READ ABSTRACT |

E-book: The Top 5 IT Budget Killers (and How You Can Fight Back) by IBM October 2008 - (Free Research) This e-book by IBM, will introduce you to the five big IT budget killers and some of the best ways to knock them out.  (EBOOK) READ ABSTRACT |

Migrating from VB6 to .NET in a Cost-Effective Manner: How to Reduce Financial Pressures and Risks While Modernizing your IT System by Transoft November 2009 - (Free Research) With Microsoft recently announcing plans to terminate support for the VB6 IDE and the VB6 runtime, many organizations are looking to migrate their VB6 application. This paper reviews the current migration and modernization solutions for converting valuable software assets from the VB6 platform, as well as 12 tips for handling the migration.  (WHITE PAPER) READ ABSTRACT |

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