Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

Power Your Procurement Evolution with SAP Supplier Relationship Management by SAP America, Inc. April 26, 2012 - (Free Research) Businesses are seeking to increase bottom-line cost savings through sourcing and procurement functions. To generate value, forward-looking organizations are strengthening supplier relationships and  making procurement a more strategic focus in the organization.  (WHITE PAPER) READ ABSTRACT |

Rapid Time to Value for SAP® Supplier Relationship Management by SAP America, Inc. December 31, 2010 - (Free Research) Many companies already using the SAP enterprise resource planning (ERP) application choose to also deploy the SAP supplier relationship management (SRM) application to optimize their procurement processes and strategies. Read this paper to learn more about SAP SRM.  (WHITE PAPER) READ ABSTRACT |

SearchCIO.com eBook: Unlock Outsourcing Potential and Change by SearchCIO.com May 04, 2009 - (Free Research) The key to unlocking outsourcing potential lies in targeting the right projects, choosing your suppliers wisely and then managing them with an eye on economic conditions at that global site. Here's a step-by-step plan for optimizing savings.  (EBOOK) READ ABSTRACT |

Business Transformation Study: Nippon Paint by SAP America, Inc. August 21, 2012 - (Free Research) The SAP Supplier Relationship Management application provided NIPPON PAINT with support for strategic and operational procurement and supplier collaboration. The software helped the company streamline procurement, reduce trading cycle time, and cut process costs, while enabling it to efficiently manage the rapidly growing company's many suppliers.  (WHITE PAPER) READ ABSTRACT |

Building Relationship Capital: Client Relationship Management for the Capital Markets by Pivotal CRM, a CDC Software solution January 24, 2011 - (Free Research) Current market trends in investment banking research demand a rapid, sophisticated response, not just in terms of corporate strategy, but in the technologies to support these strategic moves. Learn how CRM technology helps capital-markets firms streamline investment-banking activities, increase brokerage trade volume and meet compliance challenges.  (WHITE PAPER) READ ABSTRACT |

Business Transformation Study: LUKOIL MID-EAST by SAP America, Inc. August 21, 2012 - (Free Research) LUKOIL MID-EAST LTD. operates a large oil and gas field in Iraq that demands a precise but flexible supply of materials. Facing a large number of operational routines and procurement processes and a new market of Iraqi suppliers, LME turned to the SAP Supplier Relationship Management application.  (WHITE PAPER) READ ABSTRACT |

CW+: 500 Club case study: The Royal Mail approach to supplier relationship management by ComputerWeekly.com December 21, 2010 - (Free Research) Your IT department and your suppliers are at loggerheads. There is a culture of one-upmanship and awkwardness on both sides. It’s not quite war, but its getting there. What do you do?  (WHITE PAPER) READ ABSTRACT |

Size DOES Matter - When Choosing the Right ERP Solution by Xperia May 2006 - (Free Research) In regards to Enterprise Resource Planning, customer-supplier relationships are more important for small-to-medium manufacturers than large ones, because small-to-medium manufacturers tend to have few IT resources, and rely more on the software supplier.  (WHITE PAPER) READ ABSTRACT |

Managing Spend in a Distribution Environment by Epicor Software Corporation October 2011 - (Free Research) Read this white paper for best practices on how to integrate supplier relationship management (SRM) into your overall distribution enterprise strategy.  (WHITE PAPER) READ ABSTRACT |

How to Profit in a Downturn: 4 Customer-centric Strategies for Growth in a Challenging Market by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty.  (WHITE PAPER) READ ABSTRACT |

The Strategic Supplier Mandate: Three Principles to Deliver Transparency Across the Supply Base by SAP America, Inc. March 2012 - (Free Research) Read this article to discover the three supplier management initiatives that have helped market-leading procurement organizations drive innovation, increase productivity and mitigate risk.  (WHITE PAPER) READ ABSTRACT |

Handbook: Jump-Start Software Testing and Quality Assurance by SearchSoftwareQuality.com February 2013 - (Free Research) This handbook provides strategies for fostering cultures of productivity in developing new software, using Agile and other structural and management-based approaches.  (EBOOK) READ ABSTRACT |

How to Use the Six Laws of Persuasion during a Negotiation by Global Knowledge October 2006 - (Free Research) Discover the Six Laws of Persuasion and learn how to use them to conduct more effective negotiations.  (WHITE PAPER) READ ABSTRACT |

Case Study: Vision of the Future of Manufacturing and Production by SAP America, Inc. December 2011 - (Free Research) Frost & Sullivan Analysts discuss Vision of the Future of Manufacturing and Production with best practice case study on how SAP delivers Integrated Enterprise Management.  (WHITE PAPER) READ ABSTRACT |

eGuide: Best practices for managing sustainable supply chains by IBM November 2011 - (Free Research) Many organizations, from large corporations to small not-for-profits, are eager to jump on the supply chain sustainability bandwagon without fully understanding what such a program means to the organization and its supply chain. In this e-guide, find best practices for managing sustainable supply chains and onboarding suppliers.  (EGUIDE) READ ABSTRACT |

3 Questions to Ensure You’re Collaborating Effectively Across Your Supply Chain by SAP America, Inc. September 2009 - (Free Research) To drive market share, sales, product adoption and greater efficiency, many businesses are strategically partnering with suppliers and other supply chain participants to collaborate and share information. In this white paper, find answers to three of the top concerns for organizations developing these collaborative supply chain networks.  (WHITE PAPER) READ ABSTRACT |

CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.  (WHITE PAPER) READ ABSTRACT |

Customer Experience Exchange E-Zine Issue 2 by SearchCRM January 2012 - (Free Research) This second issue of Customer Experience Exchange highlights the contact center. Often an overlooked facet of customer relationship management (CRM), the contact center is usually the first way a customer reaches out to a company and thus should always be considered in CRM strategies.  (EZINE)

The Opportunities and Risks of Multi Tier Supply Chains by SAP America, Inc. August 2010 - (Free Research) Explore new thinking on how to manage the increasing complexity of today's supply chains – and how leading companies are evolving their approach to encompass multitier business networks enabled by electronic data exchange. They are jettisoning traditional EDI for simpler, more affordable automation techniques.  (WHITE PAPER) READ ABSTRACT |

The SAP Contract Lifecycle Management Application: Reducing Cost and Risk While Optimizing Contract Value by SAP America, Inc. December 2012 - (Free Research) Too many companies struggle to efficiently create, file, and ensure the compliance of corporate contracts using manual, incomplete, disjointed processes.View this demo to learn how SAP Contract Lifecycle Management streamlines these processes by automating contract creation, enhancing visibility, and improving compliance.  (VIDEOCAST) READ ABSTRACT |

Get Fast Results with Preconfigured SRM Software and Services by SAP America, Inc. October 2010 - (Free Research) Read this white paper to learn how you can centralize your procurement processes, automate and accelerate your sourcing cycles, and improve operational efficiency – all in less than 10 weeks.  (WHITE PAPER) READ ABSTRACT |

Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM May 2012 - (Free Research) This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.  (EZINE)

Connect with Sage 200 Suite - How Sage 200 helps keeps your finances in check by Sage Software March 2012 - (Free Research) Read this white paper to learn about a software suite that easily shares business intelligence (BI) and customer relation ship management (CRM) data throughout your business, is designed to grow with you, and is customized to suit your specific needs.  (WHITE PAPER) READ ABSTRACT |

The Case for Contract Management -- Why You Should Get Started Today by SAP America, Inc. June 2011 - (Free Research) How well-versed are you in the three key areas of contract lifecycle management (CLM) that will give you the visibility to control your contracts and comply with regulations? Take this quick quiz to determine your contract competency and understand whether a CLM solution would benefit your organization.  (WHITE PAPER) READ ABSTRACT |

Who Are My Best Customers? by SPSS Inc. Worldwide Headquarters February 2009 - (Free Research) Who are my best customers? If you manage sales, marketing, or customer service, you want an answer to that. That's because implementing successful strategies for every customer segment is critical to increasing business profits. This paper describes just a few of the ways that you can use analytics to better understand your customers.  (WHITE PAPER) READ ABSTRACT |

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