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Dell's SMART Approach to Workload Automation by BMC Software, Inc April 17, 2009 - (Free Research) This white paper discusses why Dell chose BMC's CONTROL-M when they embarked on a broad initiative to integrate and upgrade its IT services to better satisfy business needs.  (WHITE PAPER) READ ABSTRACT |

The Challenge to Achieve Perfect Order Management by SAP AG January 23, 2009 - (Free Research) Superior order management can be a competitive edge across the board, improving customer satisfaction and retention as well as your bottom line and top line.  (WHITE PAPER) READ ABSTRACT |

CRM Solution’s Superior Workflows, Multi-Tenancy Create Stronger Customer Service by Microsoft April 21, 2008 - (Free Research) Using the multi-tenancy features of the solution, The Linc Group can tailor the CRM experience for each of its offices and franchisees around the world. The true value of Microsoft [Dynamics] CRM [4.0] is about how successful the tool can make employees in their jobs . . .  (CASE STUDY) READ ABSTRACT |

Smarter Healthcare Processes in 2010. Reduce Costs, Increase Productivity, Deliver Best Outcomes with IBM ILOG Business Rule Management System (BRMS) and Optimization Software by IBM September 14, 2009 - (Free Research) Find out how the role technologies such as Business Rule Management Systems (BRMS) and Optimization software will play in helping Healthcare organizations of all types and sizes build smarter processes that allow you to adapt to change faster, overcome process silos and improve patient care and safety.  (WHITE PAPER) READ ABSTRACT |

When Good Applications Go Bad: Adding Application Control to your Toolbox by Fortinet, Inc. / Alternative Technology Group of Arrow ECS October 05, 2009 - (Free Research) Check out this podcast transcript for the latest information about application security threats and how Fortinet can provide multi-function security system solutions as well as an award-wining Partner Program.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Best Practices in Complex Equipment Manufacturing, Sales, and Service by SAP AG January 23, 2009 - (Free Research) This paper gives a brief overview of the SAP® solutions used by manufacturers of complex products and equipment to differentiate themselves from the competition through superior-value products and services against low-cost global providers.  (WHITE PAPER) READ ABSTRACT |

What’s Under the Hood? Five Secrets of Successful Automotive Manufacturers by Infor December 03, 2009 - (Free Research) Every company in the automotive market has run up against an array of difficult challenges. However, such challenges are addressable. This paper will show how industry leaders are prospering and will outline five key factors that differentiate them from industry laggards.  (WHITE PAPER) READ ABSTRACT |

Business Network Transformation: Product and Service Leadership by SAP America Inc October 21, 2009 - (Free Research) For manufacturers today, achieving strategic goals requires not only intimately understanding technology and markets but also overcoming higher hurdles that have been exacerbated by trends toward globalization and outsourcing. Read on to learn more about how your company can achieve product and service leadership.  (WHITE PAPER) READ ABSTRACT |

Dealing with Chaos: 4 Steps to Manufacturing Success by Infor September 2008 - (Free Research) Manufacturers must be prepared to recognize impending change as early as possible, assess the potential impact, determine the optimum strategy for dealing with the change, and implement that strategy in the most effective way possible. In this white paper you'll learn 4 steps toward developing chaos-tolerant business processes.  (WHITE PAPER) READ ABSTRACT |

SheepDog Builds a Profitable IT Services Business Around Google Apps by Google Apps Authorized Reseller Program September 2009 - (Free Research) See how SheepDog used Google Apps to capitalize on growing business opportunities for advanced cloud computing solutions, generate both one-time and ongoing revenue streams, and build a lucrative and sustainable business model.  (CASE STUDY) READ ABSTRACT |

Direct Store Delivery 2008: Take the Fast Road by SAP AG January 2009 - (Free Research) Direct Store Delivery companies can gain a clear edge with a seamless system, because information from the field is immediately reflected throughout your company, with no data inconsistencies, mismatches or latency.  (WHITE PAPER) READ ABSTRACT |

A Superior Hardware Platform for Server Virtualization with the Intel Xeon 5500 by Intel Corporation April 2009 - (Free Research) To gain full value of virtualization, you need servers that are built to handle the heavy and ever-changing demands of a virtualized and consolidated computing environment. To help you get maximum benefits from virtualization, Intel has built a better physical server platform with unique hardware-assist features to enhance the virtual data center.  (IT BRIEFING)

Building a Smarter Planet with a Dynamic Infrastructure: Delivering Superior Business and IT Services with Agility and Speed by IBM February 2009 - (Free Research) In a smarter planet, the most successful organizations will be those that successfully deploy their assets to address today's service, cost and risk issues as well as seize tomorrow's opportunities for growth, leadership and differentiation. Read this IBM white paper for more information.  (WHITE PAPER)

A Superior Hardware Platform for Server Virtualization - Improving Data Center Flexibility, Performance and TCO with the Intel® Xeon® Processor 5500 Series by Insight & Intel October 2009 - (Free Research) To gain full value of virtualization, you need servers that are built to handle the heavy and ever-changing demands of a virtualized and consolidated computing environment. To help you get maximum benefits from virtualization, Intel has built a better physical server platform with unique hardware-assist features to enhance the virtual data center.  (PRODUCT OVERVIEW) READ ABSTRACT |

Dynamic Infrastructure - Helping Build a Smarter Planet: Delivering Superior Business and IT Services with Agility and Speed by IBM February 2009 - (Free Research) IBM has developed a strategy for a dynamic infrastructure that will help organizations address higher service expectations, rising cost pressures and new risks and threats.  (WHITE PAPER)

Developing a High Performance Sales Team with Microsoft Dynamics CRM 4.0 by Microsoft September 2009 - (Free Research) View this webcast to find out how you can strengthen and streamline the way you find, keep, and grow customer relationships and to see how Microsoft Dynamics CRM is the right choice for your business.  (WEBCAST) READ ABSTRACT |

Sales and Operations Planning: The Key to Continuous Demand Satisfaction by SAP AG March 2007 - (Free Research) Find out how leading companies are designing their sales and operations planning (S&OP) processes to continuously monitor and meet customer demand.  (WHITE PAPER) READ ABSTRACT |

Choosing and Consuming Managed Security Services by SecureWorks January 2008 - (Free Research) Learn the strategies, actions, and capabilities that Best-in-Class organizations employ and technologies they choose to obtain superior performance against various security performance metrics. This report provides guidelines for identifying which security solutions to consume as a MSS and defines best practices for choosing and managing MSSPs.  (ANALYST REPORT) READ ABSTRACT |

eBook: 6 Essential Strategies For Economizing Your Storage by Hitachi Data Systems November 2009 - (Free Research) There are six technologies and strategies for economizing your storage in this ebook. Together they can transform your data center into an economically superior storage environment.  (WHITE PAPER) READ ABSTRACT |

What's New in Windows Server 2008 R2? by Dell and Microsoft October 2009 - (Free Research) The new Windows Server® 2008 R2 operating system provides a productive and cost-effective server platform with low-cost virtualization, power-saving capabilities, and a superior experience for end users. Read this data sheet to learn more!  (DATA SHEET) READ ABSTRACT |

Increase Sales Productivity by Creating a Connected and Collaborative Sales Force by Microsoft September 2009 - (Free Research) Find out how you can get the sales solution of the future today. In this webcast, you learn how creating a connected, collaborative sales team can help you win new business, as well as keep the business you already have.  (WEBCAST) READ ABSTRACT |

Junk Removal Service Finds Gold with Microsoft Dynamics CRM Online by Microsoft May 2009 - (Free Research) The founder of a full-service debris removal company discusses the advantages of Microsoft Dynamics CRM Online to his company. The cost-effectiveness of the solution, ease of implementation and robust security features are key factors in their choice of Microsoft Dynamics CRM.  (CASE STUDY) READ ABSTRACT |

Application Grid: Ideal Platform for IT Consolidation by Oracle Corporation April 2009 - (Free Research) Application grid brings the same type of efficiency, scalability, and quality of service to the application layer that database clusters brings to the database layer. With an application grid you get greater efficiency, exceptional agility, and superior quality of service. Download this free white paper now.  (WHITE PAPER) READ ABSTRACT |

Achieving Business Agility with Application Grid by Oracle Corporation December 2008 - (Free Research) Application grid brings the same type of efficiency, scalability, and quality of service to the application layer. Discover how to get greater efficiency, exceptional agility, and superior quality of service with an application grid.  (WHITE PAPER) READ ABSTRACT |

eBook: HP IT Service Management - Optimizing Service Lifecycle Delivery and Cost by HP October 2009 - (Free Research) Many IT professionals are looking to IT Service Management (ITSM) to deliver quality IT services that meet the needs of the business under these tough conditions. Regardless of the size of your business, you can deliver superior service quality to your business with the HP approach to ITSM and the HP software and services that support it.  (EBOOK) READ ABSTRACT |

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