After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity. 

When the State of Kansas Division of Information Services and Communications mandated that all of its departments find ways to consolidate operations and boost staff productivity, its networking services group was ready for the challenge. Read this case study to see what they did. 

This videocast offers recommendations for moving your virtualization project from the testing phase to production. Learn how to plan virtualization design to ensure a smooth transition to production rollout. Discover ways to align your implementation with best practices and determine which next steps to take to prepare for production. 

In August 2007, CFO Research Services launched a research program to explore the ways in which the role of the finance team has changed in recent years. This report presents the findings of our online survey of 255 senior finance executives. 

Check out this case study to learn how Vesta implemented Tripwire® Enterprise to continuously monitor IT infrastructure for all unauthorized change, which helps maintain known, trusted, and compliant system environments and ensure audit requirements are met. 

Hitachi IT Operations Analyzer delivers all-in-one monitoring for the data center. A single interface provides a view to the availability and performance of servers and network and storage devices on a network. It eases troubleshooting without agents. 

Implementing the newest blade servers will enable you to decrease power consumption and optimize performance in your virtualized data center. Listen to this expert podcast to learn more about how you can consume less power and cut cooling costs. 

Troubleshooting is a necessary part of supporting any network installation. This paper will explain how to consider troubleshooting different problems that could exist in network. 

CodePro AnalytiX as part of a continuous or nightly-build process, seamlessly integrate it into any Eclipse-based Java development environment, or use a combination of the two implementation approaches. 

This white paper explores how to troubleshoot common application errors, including crashes and functionality failures, for greater application performance and an optimized end-user experience. 

In this chapter of the "Introduction to Virtualization E-book" we will look at how to protect production workloads running in a virtual environment as well as off load this work to a stand-by host if needed. 

To improve inventory management and standardize procedures, Blue Bell turned to TAKE Supply Chain's Gemini Series™ for OPM mobile software solution. Read this case study to learn more about the benefits Blue Bell experienced from switching to TAKE Supply Chain’s Gemini Series™, and learn how your company can do the same. 

Check out this webcast to learn the business and technical issues that drive privacy protection requirements and how to safeguard confidential data by leveraging data masking techniques as part of an overall integrated data management strategy.