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Featured Sponsors
The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global
October 29, 2009 - (Free Research)
This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.
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Presentation Transcript: Enabling Total Spend Analysis in the Enterprise by TIBCO Spotfire Division
December 04, 2009 - (Free Research)
In this transcript of the webcast, TIBCO Spotfire's John Callan will discuss how you can perform Total Spend Analysis to help drive supplier consolidation, contract compliance and identify maverick spend in a user-friendly, visual analysis environment.
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Enabling Total Spend Analysis in the Enterprise by TIBCO Spotfire Division
November 17, 2009 - (Free Research)
Hear TIBCO Spotfire's John Callan discuss how you can perform total spend analysis, drive supplier consolidation, identify maverick spend in a user-friendly, visual analysis environment and address a range of KPI's.
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Podcast: Enabling Total Spend Analysis in the Enterprise by TIBCO Spotfire Division
November 17, 2009 - (Free Research)
Hear TIBCO Spotfire's John Callan discuss how you can perform total spend analysis, drive supplier consolidation, identify maverick spend in a user-friendly, visual analysis environment and address a range of KPI's.
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Datacenter Management Optimization with Microsoft System Center by Microsoft
September 08, 2009 - (Free Research)
System Center lowers the cost of delivering datacenter services through integrated, end-to-end management of physical and virtual environments, and supports the optimization of the datacenter in three primary ways. Each of these benefits, and the solutions that enable them, are discussed in this paper.
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Getting Started with Office SharePoint Server by Microsoft Corporation India Pvt Ltd
June 01, 2008 - (Free Research)
This book provides basic information about the capabilities of and requirements for Microsoft Office SharePoint Server 2007.
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Seven Best Practices for Managing Software Intellectual Property in an Open Source World by Black Duck Software
October 07, 2009 - (Free Research)
Over the past decade, a powerful new approach to development - open source software - has risen to prominence, dramatically increasing the opportunity to re-use existing software. This report describes a set of seven best practices whose objective is to encourage development based on component re-use and software assembly.
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Blue Coat Reporter by Blue Coat
May 14, 2009 - (Free Research)
Blue Coat Reporter gives managers powerful visibility into all web-related user activity. Beyond URL filtering, Reporter provides customizable, at-a-glance dashboards and reports along with intuitive drill-down capabilities making it an
invaluable part of security, compliance, bandwidth management, and other business critical efforts.
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SUN REFERENCE ARCHITECTURE FOR ORACLE 11g GRID by Sun Microsystems, Inc.
October 2008 - (Free Research)
This document is intended for executives evaluating the use of a horizontally scalable grid for database application deployment, as well as project managers, system engineers, integration specialists, and other technical staff looking to design, implement, and tune database applications in a grid computing environment.
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Working Smart in IT Operations: The Case for Consolidated Operations by Hewlett-Packard Company
October 2008 - (Free Research)
This paper explores the problems IT operations can encounter in coordinating the activities of application and infrastructure specialist teams, and it proposes an approach-- consolidated operations-- designed to get incidents to the right person with the right information fast so problems can be resolved quickly, with no duplication of effort.
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Business Rules with JBoss: Value Overview and High-level Technology Summary by JBoss, a Division of Red Hat
July 2009 - (Free Research)
In this webinar you will learn about the features, capabilities, and value offered by JBoss Enterprise Middleware in the management of business rules. We'll introduce business rules management concepts and value, explore use cases, and dive deeper into the JBoss Enterprise business rules management technology.
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Breakthroughs with Windows 7 Webcast by Microsoft
September 2009 - (Free Research)
Interested in knowing the impact Windows 7 operating system can have on your business? If so, please join Tony Piltzecker, Server Partner Technology Specialist, Microsoft Corporation, for this webcast and learn about the hottest new capabilities in Windows 7.
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Windows 7 and Hyper-V Deep Dive Webcast by Microsoft
September 2009 - (Free Research)
Interested in boosting your business by combining the power of the Windows 7 operating system with Hyper-V virtualization? If so, please join Michael Pathi, Partner Technology Specialist, Microsoft Corporation, for this webcast and find out how the Windows 7 and Windows Server 2008 R2 operating systems work together.
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Understanding and Managing VM Sprawl by Veeam Software
December 2009 - (Free Research)
Download this webcast and find out how to mitigate the risks and root causes associated with VM Sprawl - the rapid proliferation of virtual machines without sufficient IT oversight. Also learn best practices for managing the entire virtual machine lifecycle.
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Pandemic Preparedness: Ensuring Enterprise Business Continuity by RSA, The Security Division of EMC
December 2009 - (Free Research)
This videocast offers an overview of pandemic threats, a summary of leading preparedness practices, and how the work done to prepare for H1N1 will offer value in your organization for many years to come.
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Meeting Storage Management Goals with HP Proactive Select by Arrow/HP
October 2009 - (Free Research)
This webcast gives an overview of several options for HP Proactive Select IT services that address common and recurring events in typical, ever changing storage environments. Tune in to learn more about this exciting, cost- and time-effective IT support solution.
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Toss the Tape! 7 Key Steps for Overcoming the Limitations of Tape Backup by ExaGrid Systems, Inc.
November 2009 - (Free Research)
This document is a 7-step guide for making the move from tape to disk backup with deduplication. Within these steps, the Guide provides a concise summary of the downsides of tape backup, and then examines the superiority and economy of second-generation disk backup with data deduplication.
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IT Briefing: Storage for Virtual Desktops - an optimized approach by HP, Citrix, and Intel
November 2009 - (Free Research)
This IT Briefing describes XenDesktop and XenApp, and how they work together. You'll also learn why storage matters in a virtual desktop environment and how HP LeftHand P4000 SAN solutions complement Citrix desktop virtualization solutions. Finally you'll learn how Intel vPro technologies enhance client virtualization.
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