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The Path to Enterprise Desktops: From Personal Computer to Personalized Computing by AMD and VMware, Inc (E-mail this company) July 2007 - (Free Research) This IDC white paper considers the concept of desktop virtualization, specifically as made available by VMware’s VDI and ACE. The document also considers the benefits and limitations of these technologies as well as the best use cases for each, exemplified through user case studies.  (ANALYST REPORT) READ ABSTRACT |

New Enterprise Desktop E-Zine Volume 2: User Virtualization - The Final Layer by Dell, Inc. and Intel November 2009 - (Free Research) One barrier to the mass adoption of desktop virtualization is that users are often reluctant to surrender their highly personalized profiles. This issue of New Enterprise Desktop eZine takes a look at how user virtualization is breaking through this barrier-without taking away users' individuality.  (EZINE) READ ABSTRACT |

Benefits of Enabling your Mobile Workforce with BI by IBM January 2012 - (Free Research) See how to get the targeted, interactive and personalized information you need to make informed decisions while you are away from the office.  (VIRTUAL SEMINAR) READ ABSTRACT |

Business Analytics Clients Build a Smarter Planet by IBM November 2011 - (Free Research) This brief video shoes how predictive analytics benefits Arvato Services, Yamaha Motor Europe, Banco Itau Argentina, Avis Europe and other organizations. For example, Avis Europe uses IBM predictive analytics to drive highly personalized e-mail campaigns based on detailed customer profiles.  (VIDEO)

The Forrester Wave™: CRM Suites For Large Organizations, Q2 2010 by Microsoft October 2011 - (Free Research) Read this Forrester Research Inc. analysis of 18 leading customer relationship management (CRM) suite solutions. See what vendors offer the best systems for BPM, ERP, TCO, midsized organizations, and basic needs.  (WHITE PAPER) READ ABSTRACT |

Why Business Rules Are Critical for Retail Success by FICO December 2011 - (Free Research) With customer centricity the rallying cry for today’s retailers, retail organizations must create systems that support highly personalized and targeted decisions across multiple channels. Learn how successful retail organizations are using business rules management for marketing and merchandising operations programs to achieve customer centricity.  (WHITE PAPER) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT)

WebFOCUS Business Intelligence Application Development & Deployment by Information Builders Inc. (E-mail this company) WebFOCUS development and deployment solutions provide easy-to-use Web-based applications for unlimited numbers of users, tailored to their skill level and preferences regardless of location, as well as flexible and intuitive development tools for building applications.  (SOFTWARE PRODUCT)

Virtual Remote Desktop Overview by Dell, Inc. and Intel May 2010 - (Free Research) Dell's Virtual Remote Desktop (VRD) solution delivers centralized control of client/end-user data for IT managers while enabling common remote end-user needs. Watch this informative video to learn more about Dell's Virtual Remote Desktop.  (VIDEO) READ ABSTRACT |

Virtual Remote Desktop Overview by Dell, Inc. and Intel May 2010 - (Free Research) Dell's Virtual Remote Desktop (VRD) solution delivers centralized control of client/end-user data for IT managers while enabling common remote end-user needs. Watch this informative video to learn more about Dell's Virtual Remote Desktop.  (VIDEO) READ ABSTRACT |

Sell. Smarter. Thriving in the age of the empowered customer by IBM January 2012 - (Free Research) Read this brief white paper and learn about some smarter commerce technologies available from IBM, including cross-channel selling, distributed order management, customer integration and collaboration and much more! You also will gain insight into different supply chain management platforms that IBM has to offer.  (WHITE PAPER) READ ABSTRACT |

How to Win Online: Advanced Personalization in E-Commerce by Oracle Corporation April 2011 - (Free Research) Now that online shopping is a mainstream actitivity, the competition to win the e-commerce customer has never been fiercer. Today, the challenge is no longer getting customers to shop online but getting the existing base of online shoppers to spend more and exhibit brand loyalty. Learn how to win the battle of the brands in today's white paper.  (WHITE PAPER) READ ABSTRACT |

Leverage WFM for exceptional customer experiences by Infor WFM Workbrain December 2011 - (Free Research) Read this white paper to discover strategies for leveraging workforce management (WFM) to improve customer service, and thus increase customer satisfaction and retention.  (WHITE PAPER) READ ABSTRACT |

Reducing Windows 7 Migration Time, Cost and Complexity for Thousands of Enterprise Organisations by AppSense January 2012 - (Free Research) Windows 7 migrations can be risky and expensive, threatening employee productivity by changing the working environment. Access this resource to learn how AppSense User Virtualisation technology can alleviate seven critical user-centric concerns in your Windows upgrade.  (WHITE PAPER) READ ABSTRACT |

Quick Start Guide – Oracle SOA Suite 11g by Oracle Corporation December 2011 - (Free Research) By planning for problems now, you can avoid them all together. Check out this white paper, Quick Start Guide for Oracle SOA Suite 11gR1, for an extensive look at how you can properly implement an Oracle service-oriented architecture (SOA) at your organization.  (WHITE PAPER) READ ABSTRACT |

Strategy Guide to Business Risk Mitigation for Financial Services by Intel and HP March 2011 - (Free Research) Although disaster recovery is an important consideration for all companies, it's especially so for financial institutions. Even the briefest interruptions can have a major impact on revenue, operations and reputation. Read this paper for the necessary steps of disaster preparedness.  (WHITE PAPER) READ ABSTRACT |

Certifiedmail Managed Service by DataMotion February 2011 - (Free Research) Schalleur, Devine & Surgent (SDS) is a mid‐sized Certified Public Accounting agency with over 30 employees comprised of CPAs and other certified professionals based in Devon, Pennsylvania.  (WHITE PAPER) READ ABSTRACT |

Red Hat Virtualization for Desktops and Servers: The Server and Desktop Virtualization You Want by Red Hat June 2011 - (Free Research) Red Hat Enterprise Virtualization for Servers adds manageability and support for large, complex virtual environments and forms the basis for a cloud infrastructure. Access this webcast for an introduction to Red Hat Enterprise Virtualization.  (WEBCAST) READ ABSTRACT |

IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations by AMD and VMware, Inc (E-mail this company) March 2008 - (Free Research) IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness.  (CASE STUDY) READ ABSTRACT |

Document Process Automation for customer orders by Esker Inc. January 2008 - (Free Research) This white paper focuses on DPA of order management processes governing incoming documents, and more specifically on customer orders (incoming documents also include supplier invoices).  (WHITE PAPER) READ ABSTRACT |

Oracle WebLogic Suite: A Middleware Foundation for Application Grid by Oracle Corporation December 2008 - (Free Research) Learn about the technical components of Oracle WebLogic Suite to create an infrastructure layer that pools and dynamically provisions the resources on which business applications and SOA run.  Download this free, compelling white paper now.    (WHITE PAPER) READ ABSTRACT |

Why Mission-Critical Business Intelligence Needs IBM System Z9 (and Vice Versa) by Information Builders December 2007 - (Free Research) Organizations often limit business intelligence to a few back-office analysts, using tools that cost too much and are more complex than the average information worker can handle. Attend this Webcast to learn about new, innovative technologies that will help deliver timely, accurate information to everyone from managers to analysts to customers.  (WEBCAST)

CW+: Quocirca report: Effective public sector citizen communication by ComputerWeekly.com August 2010 - (Free Research) The UK public sector is in the midst of a period of transformation and improving citizen engagement will be key to the success of this change.  (WHITE PAPER) READ ABSTRACT |

G-Cloud Report: Data Centre Strategy, G-Cloud & Government Applications Store Programme Phase 2 by ComputerWeekly.com February 2011 - (Free Research) At the core of the programme is the vision of providing political, business and ICT leaders with greatly improved agility, flexibility and choice in the ICT that enables the public sector and to deliver substantial cost savings on both existing and new ICT services.  (WHITE PAPER) READ ABSTRACT |

Oracle WebLogic Suite: A Middleware Foundation for Application Grid by Oracle Corporation UK Ltd December 2008 - (Free Research) This free white paper shows that Oracle WebLogic Suite packages many essential middleware capabilities to help organizations implement application grid concepts. Learn how to create an infrastructure layer that pools and dynamically provisions the resources on which business applications and SOA run.  (WHITE PAPER) READ ABSTRACT |

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