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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc.

June 02, 2009 - (Free Research)
A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers. 
(WHITE PAPER) READ ABSTRACT |

New Sugar 5.0 Platform Capabilities and Advanced CRM Functionality by SugarCRM Inc.

December 2007 - (Free Research)
Join Chris Harrick, Senior Director of Product Marketing at SugarCRM as he gives an in-depth look at enhancements and new CRM features of this upcoming release. 
(WEBCAST) READ ABSTRACT |

Streamlining Sales Processes to Boost Performance: Five best practices for optimizing the sales pipeline by SugarCRM Inc.

June 2009 - (Free Research)
When chosen wisely and used appropriately, technology can have a positive impact on both the sales process management and the results of managing the sales effort more efficiently. SugarCRM can remedy the gap in four crucial areas. And it does so very economically, avoiding a fifth mistake, spending more money than you have to in order to improve. 
(WHITE PAPER) READ ABSTRACT |

CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc.

July 2011 - (Free Research)
The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees. 
(WHITE PAPER) READ ABSTRACT |

Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM

May 2012 - (Free Research)
This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments. 
(EZINE)

CRM Buyer’s Guide – 2011 Edition by SearchCRM

June 2011 - (Free Research)
Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market. 
(EBOOK)

CRM and Small Business: Smaller, Faster, Better by SugarCRM Inc.

August 2011 - (Free Research)
The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business. 
(WHITE PAPER) READ ABSTRACT |

The Social CRM Playbook by SugarCRM Inc.

August 2011 - (Free Research)
This white paper will provide an outline of the broad steps you should take in building a social CRM strategy and a overview of how you can pair that strategy with technology to enable your business to practice real social CRM. 
(WHITE PAPER) READ ABSTRACT |

The future of mobile CRM by SugarCRM Inc.

March 2012 - (Free Research)
In this expert e-guide, find out how social and mobile customer relationship management (CRM) are changing the CRM landscape. 
(EGUIDE) READ ABSTRACT |

A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc.

October 2011 - (Free Research)
Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice. 
(EBOOK)

BLS Telecom Improves Customer Support Management with Sugar Professional by SugarCRM Inc.

November 2010 - (Free Research)
This case study discusses how in order to fight delayed resolutions of customer support issues, inefficient workflow management and decentralized data, BLS Telecom switched to Sugar Professional. Continue reading to learn how, with Sugar Professional, BLS telecom improved customer support management. 
(CASE STUDY) READ ABSTRACT |

Utah Flash Looks Forward To Sell-Out Crowds With Sugar Professional by SugarCRM Inc.

November 2010 - (Free Research)
Read this case study to learn how Utah Flash switched from a legacy system of Excel spreadsheets and hard copy season ticket holder forms to Sugar Professional to  track leads and acquire new customers. Continue reading to learn how Utah Flash is now looking forward to sell-out crowds with Sugar Professional. 
(CASE STUDY) READ ABSTRACT |

E-Book: Leveraging CRM to Increase Sales Effectiveness in a Challenging Economy by SugarCRM Inc.

September 2010 - (Free Research)
This e-book will explore the methods for optimizing sales efforts and working smarter to meet business needs in today’s economy. Continue reading to learn methodologies for increasing sales effectiveness and making this year a successful one for your organization. 
(EBOOK) READ ABSTRACT |

Meeting the Market's needs with your Managed Services by N-able Technologies

May 2013 - (Free Research)
This case study shows how one office technology company implemented an automated remote monitoring and management (RMM) solution to increase profits and customer value, and discusses benefits as well as pitfalls to avoid. 
(WHITE PAPER) READ ABSTRACT |

Turn Big Data Inward With IT Analytics by Riverbed Technology, Inc.

December 2012 - (Free Research)
Big data promises to manage your complex business to make better decisions. But the technology services that run your business are also complex. This Forrester report helps leaders prepare for IT analytics that turn big data efforts inward to manage the technology services that run your business. Register now to get the full report. 
(WHITE PAPER) READ ABSTRACT |

Realise Benefits from a Digital Strategy by ComputerWeekly.com

May 2014 - (Free Research)
Rob Lambert, visiting fellow at Cranfield School of Management, offers advice to CIOs on developing business cases and maximising the business value of digital technology projects. 
(PRESENTATION) READ ABSTRACT |

Harvey Nash CIO Survey 2014 by ComputerWeekly.com

May 2014 - (Free Research)
Business are increasing their investment in technology more quickly than any time since 2006 as confidence returns in the economy, this global survey of IT leaders reveals. 
(ESSENTIAL GUIDE) READ ABSTRACT |

The Economic and Productivity Impact of IT Security on Healthcare by Imprivata

May 2013 - (Free Research)
This Ponemon case study highlights the economic and productivity impact of outdates communications technology in healthcare facilities. Read the results to understand the steps needed to balance the benefits of technology with HIPAA regulations. 
(WHITE PAPER) READ ABSTRACT |

Storage Challenges In The Digital Age of Media by Oracle Corporation

October 2013 - (Free Research)
Industry expert Tom Coughlin discusses the current digital trends and challenges facing the media and entertainment sector. Learn how hierarchal storage, including Oracle disk, tape, and flash allows you to keep more content and save money. 
(VIDEO) READ ABSTRACT |

Technology advances, trends prompt ECM systems maturation by TechTarget

February 2014 - (Free Research)
Technology trends like mobile devices, cloud computing and remote workforces have brought new demands to the arena of enterprise content management. Therefore, achieving a completely unified ECM is a difficult task. However, take this short survey and learn expert tips and tricks and to be on your way! 
(RESOURCE)

Restore Balance With Authentication Technologies by TechTarget

March 2014 - (Free Research)
Are you ready for the next era of authentication and authorization? Our expert guide, Restore Balance With Authentication Technologies, breaks down how next-gen tools tackle cloud and mobility-based vulnerabilities. By contributing to our brief survey, you'll gain access to this resource, enabling you to answer that question for yourself. 
(RESOURCE)

Presentation Transcript: Platform-as-a-Service Changes Everything, Again! Visual PaaS is Here! by SearchDataCenter.com

September 2011 - (Free Research)
Sophisticated Visual PaaS offerings provide a unified environment that empowers both "hard-core programmers" as well as “citizen developers” to develop business applications. CIOs are seeing PaaS as a viable option to embrace "citizen developers" and make the transition from Information Technology to Business Technology. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

How VDI fits into your enterprise and top benefits that help sell this technology by SearchDataCenter.com

May 2011 - (Free Research)
Virtual desktop infrastructures simplify desktop management and reduce the typical issues faced when dealing with distributed desktops. Receive expert advice on top virtual desktop benefits and learn how VDI fits into your enterprise today. 
(EGUIDE) READ ABSTRACT |

Key HR trends: New technologies are changing the HR game by Ultimate Software

January 2013 - (Free Research)
Analysts predict that 2013 will be a year of major changes for HR. In order to keep pace with business trends like mobility, savvy HR managers are looking to innovative technologies for support. Read this guide to learn 5 HR tech trends predicted to have a major impact and discover 3 action-items that will help jumpstart your HR overhaul. 
(EGUIDE) READ ABSTRACT |

4 ways to use Hadoop for data warehouse optimization by Talend

September 2013 - (Free Research)
This white paper describes how Hadoop can be used in data warehouse environments to reduce storage and processing costs and to improve the performance of reporting and analysis. 
(WHITE PAPER) READ ABSTRACT |

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