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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
>> Discover more offerings from SAP America, Inc..

Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc.

June 02, 2009 - (Free Research)
A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers. 
(WHITE PAPER) READ ABSTRACT |

New Sugar 5.0 Platform Capabilities and Advanced CRM Functionality by SugarCRM Inc.

December 2007 - (Free Research)
Join Chris Harrick, Senior Director of Product Marketing at SugarCRM as he gives an in-depth look at enhancements and new CRM features of this upcoming release. 
(WEBCAST) READ ABSTRACT |

Streamlining Sales Processes to Boost Performance: Five best practices for optimizing the sales pipeline by SugarCRM Inc.

June 2009 - (Free Research)
When chosen wisely and used appropriately, technology can have a positive impact on both the sales process management and the results of managing the sales effort more efficiently. SugarCRM can remedy the gap in four crucial areas. And it does so very economically, avoiding a fifth mistake, spending more money than you have to in order to improve. 
(WHITE PAPER) READ ABSTRACT |

CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc.

July 2011 - (Free Research)
The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees. 
(WHITE PAPER) READ ABSTRACT |

Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM

May 2012 - (Free Research)
This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments. 
(EZINE)

CRM Buyer’s Guide – 2011 Edition by SearchCRM

June 2011 - (Free Research)
Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market. 
(EBOOK)

CRM and Small Business: Smaller, Faster, Better by SugarCRM Inc.

August 2011 - (Free Research)
The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business. 
(WHITE PAPER) READ ABSTRACT |

The Social CRM Playbook by SugarCRM Inc.

August 2011 - (Free Research)
This white paper will provide an outline of the broad steps you should take in building a social CRM strategy and a overview of how you can pair that strategy with technology to enable your business to practice real social CRM. 
(WHITE PAPER) READ ABSTRACT |

The future of mobile CRM by SugarCRM Inc.

March 2012 - (Free Research)
In this expert e-guide, find out how social and mobile customer relationship management (CRM) are changing the CRM landscape. 
(EGUIDE) READ ABSTRACT |

A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc.

October 2011 - (Free Research)
Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice. 
(EBOOK)

BLS Telecom Improves Customer Support Management with Sugar Professional by SugarCRM Inc.

November 2010 - (Free Research)
This case study discusses how in order to fight delayed resolutions of customer support issues, inefficient workflow management and decentralized data, BLS Telecom switched to Sugar Professional. Continue reading to learn how, with Sugar Professional, BLS telecom improved customer support management. 
(CASE STUDY) READ ABSTRACT |

Utah Flash Looks Forward To Sell-Out Crowds With Sugar Professional by SugarCRM Inc.

November 2010 - (Free Research)
Read this case study to learn how Utah Flash switched from a legacy system of Excel spreadsheets and hard copy season ticket holder forms to Sugar Professional to  track leads and acquire new customers. Continue reading to learn how Utah Flash is now looking forward to sell-out crowds with Sugar Professional. 
(CASE STUDY) READ ABSTRACT |

E-Book: Leveraging CRM to Increase Sales Effectiveness in a Challenging Economy by SugarCRM Inc.

September 2010 - (Free Research)
This e-book will explore the methods for optimizing sales efforts and working smarter to meet business needs in today’s economy. Continue reading to learn methodologies for increasing sales effectiveness and making this year a successful one for your organization. 
(EBOOK) READ ABSTRACT |

Presentation Transcript: Emerging security threats: Know your enemy in 2014 by Imperva

April 2014 - (Free Research)
In this presentation transcript, Johannes Ulrich, Dean of Research at the SANS technology institute, discusses new spearfishing attacks and explains how utilizing DNS logs can help organizations keep their network secure from these devastating new threats. 
(TRANSCRIPT) READ ABSTRACT |

Deciphering the Different Forms of Data Deduplication by Veeam Software

April 2014 - (Free Research)
This paper examines a handful of forms of data deduplication, from inline to chunk-based,  and focuses on the certain technology embedded in Windows Server 2012 R2, plus the benefits it can bring to your environment. 
(WHITE PAPER) READ ABSTRACT |

The Economic and Productivity Impact of IT Security on Healthcare by Imprivata

May 2013 - (Free Research)
This Ponemon case study highlights the economic and productivity impact of outdates communications technology in healthcare facilities. Read the results to understand the steps needed to balance the benefits of technology with HIPAA regulations. 
(WHITE PAPER) READ ABSTRACT |

CMO Guide: How to Evaluate Marketing Technology by IBM

April 2014 - (Free Research)
The right people, strategy, and processes are critical for a top-notch customer-driven marketing strategy -- but so is the right technology. If you're considering new tools to increase your marketing prowess, turn to this guide to implementing technology that will help improve your marketing outcomes. 
(WHITE PAPER) READ ABSTRACT |

How Technology Is Transforming Finance by Oracle Corporation UK Ltd

April 2014 - (Free Research)
This resource collects articles from CIO and The Economist Intelligence Unit regarding how technology is transforming finance and the growing partnership between finance and IT. 
(WHITE PAPER) READ ABSTRACT |

The Future of Manufacturing: An Executive Guide to Manufacturing Strategies for the 21st Century by SYSPRO

April 2014 - (Free Research)
In this resource, learn how manufacturing is changing, discover four trends that will define the factory of tomorrow, and find insight to help you stay ahead of the competition. 
(WHITE PAPER) READ ABSTRACT |

Pervasive Technology Trends Shaping the Business and the Implications for Your Data Center by IBM

July 2013 - (Free Research)
Explore this exclusive, in-depth white paper to uncover the data center implications of four leading technologies, as well as tools and techniques that IBM has designed to help companies build data center strategies to hold up against such disruptive technologies. 
(WHITE PAPER) READ ABSTRACT |

How to Deal with BYOD and Implement EMM Technologies in Your Environment by Dell Software

February 2014 - (Free Research)
In part 4 of this expert e-book, Jack Madden talks about dealing with BYOD and implementing enterprise mobility management (EMM) technologies in your IT environment. 
(EBOOK) READ ABSTRACT |

Buyer's Criteria for Next-Generation Network Security by Sourcefire

December 2013 - (Free Research)
This whitepaper outlines current factors driving organizations to look at next-generation networking solutions and offers analysis on the capabilities of these new technologies. 
(WHITE PAPER) READ ABSTRACT |

Information Security ANZ March 2014 by SearchSecurity.com

March 2014 - (Free Research)
This issue looks at the security challenges facing IT security professionals in the Australia/New Zealand region. 
(EZINE) READ ABSTRACT |

Forrester - A Custom Technology Profile: Leverage Cloud-Based Contact Center Technologies to Deliver Great Customer Experiences by Genesys

March 2013 - (Free Research)
In this white paper, explore the results of a survey from Forrester Research, Inc. to see how companies are dealing with contact center challenges and new technologies. 
(WHITE PAPER) READ ABSTRACT |

Socially Driven Collaborations by Oracle Corporation UK Ltd

April 2014 - (Free Research)
Access the following white paper to explore the changing relationship in IT and marketing through the adoption of social technologies. Uncover the various challenges when stating up with this collaboration technology, how to avoid them, and more. 
(WHITE PAPER) READ ABSTRACT |

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