Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

SARCOM Simplifies Storage: Virtualization Makes Provisioning and Management Much Easier - and More Cost Effective by Hewlett-Packard Company November 2008 - (Free Research) Using HP StorageWorks Command View EVA software, the SARCOM staff could allocate storage resources to meet demand in real time.  (CASE STUDY) READ ABSTRACT |

Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc. June 2009 - (Free Research) A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers.  (WHITE PAPER) READ ABSTRACT |

New Sugar 5.0 Platform Capabilities and Advanced CRM Functionality by SugarCRM Inc. December 2007 - (Free Research) Join Chris Harrick, Senior Director of Product Marketing at SugarCRM as he gives an in-depth look at enhancements and new CRM features of this upcoming release.  (WEBCAST) READ ABSTRACT |

Streamlining Sales Processes to Boost Performance: Five best practices for optimizing the sales pipeline by SugarCRM Inc. June 2009 - (Free Research) When chosen wisely and used appropriately, technology can have a positive impact on both the sales process management and the results of managing the sales effort more efficiently. SugarCRM can remedy the gap in four crucial areas. And it does so very economically, avoiding a fifth mistake, spending more money than you have to in order to improve.  (WHITE PAPER) READ ABSTRACT |

Pueblo School District Case Study: Eliminating the Digital Divide by Dell, Inc. December 2008 - (Free Research) In this case study you'll learn how Colorado's second largest school district, Pueblo 70, enhanced the learning experience with innovative solutions from Dell.  (CASE STUDY) READ ABSTRACT |

CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc. July 2011 - (Free Research) The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees.  (WHITE PAPER) READ ABSTRACT |

Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM May 2012 - (Free Research) This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.  (EZINE)

CRM Buyer’s Guide – 2011 Edition by SearchCRM June 2011 - (Free Research) Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market.  (EBOOK)

CRM and Small Business: Smaller, Faster, Better by SugarCRM Inc. August 2011 - (Free Research) The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business.  (WHITE PAPER) READ ABSTRACT |

The Social CRM Playbook by SugarCRM Inc. August 2011 - (Free Research) This white paper will provide an outline of the broad steps you should take in building a social CRM strategy and a overview of how you can pair that strategy with technology to enable your business to practice real social CRM.  (WHITE PAPER) READ ABSTRACT |

The future of mobile CRM by SugarCRM Inc. March 2012 - (Free Research) In this expert e-guide, find out how social and mobile customer relationship management (CRM) are changing the CRM landscape.  (EGUIDE) READ ABSTRACT |

Utah Flash Looks Forward To Sell-Out Crowds With Sugar Professional by SugarCRM Inc. November 2010 - (Free Research) Read this case study to learn how Utah Flash switched from a legacy system of Excel spreadsheets and hard copy season ticket holder forms to Sugar Professional to  track leads and acquire new customers. Continue reading to learn how Utah Flash is now looking forward to sell-out crowds with Sugar Professional.  (CASE STUDY) READ ABSTRACT |

A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc. October 2011 - (Free Research) Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice.  (EBOOK)

BLS Telecom Improves Customer Support Management with Sugar Professional by SugarCRM Inc. November 2010 - (Free Research) This case study discusses how in order to fight delayed resolutions of customer support issues, inefficient workflow management and decentralized data, BLS Telecom switched to Sugar Professional. Continue reading to learn how, with Sugar Professional, BLS telecom improved customer support management.  (CASE STUDY) READ ABSTRACT |

E-Book: Leveraging CRM to Increase Sales Effectiveness in a Challenging Economy by SugarCRM Inc. September 2010 - (Free Research) This e-book will explore the methods for optimizing sales efforts and working smarter to meet business needs in today’s economy. Continue reading to learn methodologies for increasing sales effectiveness and making this year a successful one for your organization.  (EBOOK) READ ABSTRACT |

Geographic Factors for Data Center Site Selection by FORTRUST LLC November 2008 - (Free Research) This paper highlights the geographic advantages inherent in establishing data center operations in Colorado, addressing major events and probabilities of natural disasters.  (WHITE PAPER) READ ABSTRACT |

eGuide Five Technology Trends that are Growing Strategic HR by Workday May 2013 - (Free Research) This expert e-guide counts down five important technology trends that are molding the human resources (HR) space in 2013. Inside, learn how strategic organizations are using these innovations to drive business success.  (EGUIDE) READ ABSTRACT |

Systems Of Engagement Demand New Integration Solutions — And A New IT by IBM April 2013 - (Free Research) This in-depth Forrester report explores how major companies across the globe are approaching the integration of new customer engagement technologies and what they are doing to surpass customer expectations.  (WHITE PAPER) READ ABSTRACT |

Children of the Digital Revolution by Varonis May 2013 - (Free Research) It's time to stop putting sensitive data - and your organization's reputation - at risk. Read this white paper to get the facts about the factors contributing to data endangerment and the technologies, policies and strategies you need to implement in order to stay secure.  (WHITE PAPER) READ ABSTRACT |

SIEM Best Practices for Advanced Attack Detection by LogRhythm, Inc. May 2013 - (Free Research) The industry has panned SIEM as an expensive and under performing technology. But to be clear, it's not a technology problem, it's a process issue. In this tech tip, Securosis analyst Mike Rothman will outline a time tested process to build SIEM policies which actually alert on the attacks you need to protect against.  (EGUIDE) READ ABSTRACT |

Pervasive Video: Helping the Enterprise of Today and Tomorrow by Dimension Data December 2012 - (Free Research) Uncover why taking your video conferencing to the next level – pervasive video – provides video access to users across the world, increasing collaboration and productivity easily and efficiently – and helping you reap all the benefits video conferencing truly has to offer.  (WHITE PAPER) READ ABSTRACT |

An In-Depth Look at Deduplication Technologies by Datalink August 2008 - (Free Research) Deduplication can be a confusing topic. Several considerations come into play when organizations assess whether deduplication provides a good fit for their environment. Read this paper to determine if deduplication is right for you.  (WHITE PAPER) READ ABSTRACT |

ePlus Technology IT Sourcing, Services, Support & Solutions by ePlus Technology December 2007 - (Free Research) ePlus Technology helps you develop cost-effective strategies that meet your immediate IT needs as well as your long-term business objectives - letting you focus on your core business. When combined with our suite of on-demand supply chain and financing solutions, ePlus IT services will help you improve asset utilization across your organization.  (WHITE PAPER) READ ABSTRACT |

The Oracle Database Administrator of Tomorrow: The Impact of New Technologies by Quest Software, now a part of Dell June 2008 - (Free Research) As new technologies become more widely adopted, your role as a database administrator (DBA) will change. This paper outlines the common challenges you face, the critical tasks you perform, and examines the trends will impact your role as a DBA.  (WHITE PAPER) READ ABSTRACT |

Importance of Web Application Firewall Technology for Protecting Web-based Resources by Imperva April 2008 - (Free Research) ICSA Labs presents this paper to discuss why dedicated web application firewall technology is necessary to protect web-facing resources.  (WHITE PAPER) READ ABSTRACT |

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