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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
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Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc.

June 02, 2009 - (Free Research)
A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers. 
(WHITE PAPER) READ ABSTRACT |

New Sugar 5.0 Platform Capabilities and Advanced CRM Functionality by SugarCRM Inc.

December 2007 - (Free Research)
Join Chris Harrick, Senior Director of Product Marketing at SugarCRM as he gives an in-depth look at enhancements and new CRM features of this upcoming release. 
(WEBCAST) READ ABSTRACT |

Streamlining Sales Processes to Boost Performance: Five best practices for optimizing the sales pipeline by SugarCRM Inc.

June 2009 - (Free Research)
When chosen wisely and used appropriately, technology can have a positive impact on both the sales process management and the results of managing the sales effort more efficiently. SugarCRM can remedy the gap in four crucial areas. And it does so very economically, avoiding a fifth mistake, spending more money than you have to in order to improve. 
(WHITE PAPER) READ ABSTRACT |

CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc.

July 2011 - (Free Research)
The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees. 
(WHITE PAPER) READ ABSTRACT |

CRM and Small Business: Smaller, Faster, Better by SugarCRM Inc.

August 2011 - (Free Research)
The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business. 
(WHITE PAPER) READ ABSTRACT |

Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM

May 2012 - (Free Research)
This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments. 
(EZINE)

CRM Buyer’s Guide – 2011 Edition by SearchCRM

June 2011 - (Free Research)
Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market. 
(EBOOK)

E-Book: Leveraging CRM to Increase Sales Effectiveness in a Challenging Economy by SugarCRM Inc.

September 2010 - (Free Research)
This e-book will explore the methods for optimizing sales efforts and working smarter to meet business needs in today’s economy. Continue reading to learn methodologies for increasing sales effectiveness and making this year a successful one for your organization. 
(EBOOK) READ ABSTRACT |

The Social CRM Playbook by SugarCRM Inc.

August 2011 - (Free Research)
This white paper will provide an outline of the broad steps you should take in building a social CRM strategy and a overview of how you can pair that strategy with technology to enable your business to practice real social CRM. 
(WHITE PAPER) READ ABSTRACT |

The future of mobile CRM by SugarCRM Inc.

March 2012 - (Free Research)
In this expert e-guide, find out how social and mobile customer relationship management (CRM) are changing the CRM landscape. 
(EGUIDE) READ ABSTRACT |

A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc.

October 2011 - (Free Research)
Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice. 
(EBOOK)

BLS Telecom Improves Customer Support Management with Sugar Professional by SugarCRM Inc.

November 2010 - (Free Research)
This case study discusses how in order to fight delayed resolutions of customer support issues, inefficient workflow management and decentralized data, BLS Telecom switched to Sugar Professional. Continue reading to learn how, with Sugar Professional, BLS telecom improved customer support management. 
(CASE STUDY) READ ABSTRACT |

Utah Flash Looks Forward To Sell-Out Crowds With Sugar Professional by SugarCRM Inc.

November 2010 - (Free Research)
Read this case study to learn how Utah Flash switched from a legacy system of Excel spreadsheets and hard copy season ticket holder forms to Sugar Professional to  track leads and acquire new customers. Continue reading to learn how Utah Flash is now looking forward to sell-out crowds with Sugar Professional. 
(CASE STUDY) READ ABSTRACT |

Analyst Report: The Case for Smarter Case Management by IBM

April 2014 - (Free Research)
Consult the following white paper to explore what advanced case management can do for your organization. Gain a firsthand look at how leading organizations are using case management and how you can go about building a business case for your own solution. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

Key E-Discovery Issues to Consider in 2011 by Dell, Inc.

May 2011 - (Free Research)
This white paper focuses on the key practices and technologies that organizations should pursue as they seek to improve their e-discovery practices and technologies. It also provides a brief overview on the relevant offerings from Dell. 
(WHITE PAPER) READ ABSTRACT |

Manage Unstructured Data Growth with Symantec Data Insight by Symantec Corporation

May 2014 - (Free Research)
Today, organizations struggle with establishing what data exists, who owns the data, and how the data is being used. In this white paper, learn about how Symantec and NetApp joined forces to help organizations improve data governance. 
(WHITE PAPER) READ ABSTRACT |

Choosing the Best CRM for Your Organization by Oracle Corporation

September 2007 - (Free Research)
Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves. 
(WHITE PAPER) READ ABSTRACT |

Evaluating CRM Solutions: Six Ways ‘The Oracle Advantage' Benefits Your Organization by Oracle Corporation

September 2008 - (Free Research)
Deciding on the right CRM solution for your organization is no easy feat. This paper summarizes the key questions every organization should ask of a vendor and the ways "The Oracle Advantage" addresses each of these areas. 
(WHITE PAPER) READ ABSTRACT |

Solution Brief: Data Protection for Midsize Organizations by McAfee, Inc.

August 2009 - (Free Research)
Data is the lifeblood of any organisation, and one of the five greatest threat vectors faced by a midsise organisation. Whether you want to address all five areas or concentrate on data protection, McAfee has proven products and a dedicated focus to meet the requirements of your organisation. 
(PRODUCT OVERVIEW) READ ABSTRACT |

Dell EqualLogic: Scale-Out Storage for a Virtualized World by Dell, Inc.

December 2011 - (Free Research)
In this exclusive ESG report, examine how your organization can leverage cost-effective scale-out storage to combat the ever increasing demands of your virtual environment. Learn about the key storage challenges organizations face today, and the pros and cons of adopting scale-up versus scale-out storage in your data center. 
(WHITE PAPER) READ ABSTRACT |

Symantec Data Insight 4.0 by Symantec Corporation

May 2014 - (Free Research)
In this white paper, learn about Symantec Data Insight, a company that helps organizations improve unstructured data governance to reduce costs and risk through actionable intelligence into data ownership, usage, and access controls. 
(DATA SHEET) READ ABSTRACT |

Case Study: IBM Delivers Optimal Storage to Pro Hockey Organization by IBM

June 2012 - (Free Research)
This brief case study sizes up the storage situation for Canucks Sports & Entertainment, owner of the Vancouver Canucks pro hockey team, and addresses their need for a scalable, cost-effective solution that would increase their current storage capacity. 
(CASE STUDY) READ ABSTRACT |

Success Factors of a Best-Run Marketing Organisation - How Does Your Team Stack Up? by SAP AG

December 2007 - (Free Research)
How are leading marketing organisations getting the job done? Walk through their best practices, and you'll see what role software solutions - and customers - can play in helping marketing teams demonstrate favorable business outcomes. 
(JOURNAL ARTICLE) READ ABSTRACT |

PowerEdge R720 with Samsung SSDs and Windows Server 2012 (60 users) by Dell and Microsoft

February 2013 - (Free Research)
This crucial white paper discusses a virtual desktop server solution that can enable your organization to host up to 60 users on a single server with great performance. Discover how you can extend your virtual desktop infrastructure while still giving your organization room to grow. 
(WHITE PAPER) READ ABSTRACT |

Why Implementing State-of-the-Art HR Technology Drives Business by Oracle Corporation

November 2013 - (Free Research)
Organizations are acknowledging that they need to fundamentally change the way they manage people in order to ensure that they have the talent they need. Read this white paper to discover more about Human Capital Management (HCM) and the importance of retaining quality talent within your organization. 
(WHITE PAPER) READ ABSTRACT |

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