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CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc.

July 15, 2011 - (Free Research)
The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees. 
(WHITE PAPER) READ ABSTRACT |

Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc.

June 02, 2009 - (Free Research)
A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers. 
(WHITE PAPER) READ ABSTRACT |

CRM Buyer’s Guide – 2011 Edition by SearchCRM

June 02, 2011 - (Free Research)
Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market. 
(EBOOK)

New Sugar 5.0 Platform Capabilities and Advanced CRM Functionality by SugarCRM Inc.

December 2007 - (Free Research)
Join Chris Harrick, Senior Director of Product Marketing at SugarCRM as he gives an in-depth look at enhancements and new CRM features of this upcoming release. 
(WEBCAST) READ ABSTRACT |

Streamlining Sales Processes to Boost Performance: Five best practices for optimizing the sales pipeline by SugarCRM Inc.

June 2009 - (Free Research)
When chosen wisely and used appropriately, technology can have a positive impact on both the sales process management and the results of managing the sales effort more efficiently. SugarCRM can remedy the gap in four crucial areas. And it does so very economically, avoiding a fifth mistake, spending more money than you have to in order to improve. 
(WHITE PAPER) READ ABSTRACT |

The Missing Link: Driving Business Results Through Pay-for-Performance (for Enterprise) by SuccessFactors

April 2012 - (Free Research)
This resource examines pay-for-performance strategies and how they drive business results. 
(WHITE PAPER) READ ABSTRACT |

The Missing Link: Driving Business Results Through Pay-for-Performance (for Enterprise) by SuccessFactors

April 2012 - (Free Research)
This resource examines pay-for-performance strategies and how they drive business results. 
(WHITE PAPER) READ ABSTRACT |

IT pay & compensation survey 2012/2013 by ComputerWeekly.com

April 2013 - (Free Research)
This report assess the  bonuses and pay rises IT professionals received in 2012 and their compensation expectations for 2013 
(ESSENTIAL GUIDE) READ ABSTRACT |

E-Guide: Cloud ROI Tips for Finding the Bottom Line by F5 Networks

September 2011 - (Free Research)
Storage experts know it can be difficult to accurately determine cloud ROI. With pay-as-you-grow formulas driving many cloud storage strategies, it can be a challenge to determine which metrics are most reliable. This e-guide examines steps storage managers can follow to accurately calculate their ROI. 
(EGUIDE) READ ABSTRACT |

A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc.

October 2011 - (Free Research)
Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice. 
(EBOOK)

The future of mobile CRM by SugarCRM Inc.

March 2012 - (Free Research)
In this expert e-guide, find out how social and mobile customer relationship management (CRM) are changing the CRM landscape. 
(EGUIDE) READ ABSTRACT |

Mobile payment technology - a buyer's guide by ComputerWeekly.com

November 2010 - (Free Research)
The definition of a mobile payment is often open to interpretation and can differ from source to source.    Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.” 
(WHITE PAPER) READ ABSTRACT |

The Missing Link: Driving Business Results through Pay-For-Performance by SuccessFactors

February 2008 - (Free Research)
Learn how you can achieve great business results by linking compensation to employee performance. FREE eGuide - download today! 
(ANALYST REPORT) READ ABSTRACT |

E-Guide: Risk Management and Compliance Enforcement for the Financial Industry by IBM

March 2011 - (Free Research)
This e-guide discusses how the appropriate risk management tactics are imperative for organizations, and how companies should pay close attention to agent risk and waste no time in making it part of their risk management models. 
(EGUIDE) READ ABSTRACT |

Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM

May 2012 - (Free Research)
This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments. 
(EZINE)

CRM and Small Business: Smaller, Faster, Better by SugarCRM Inc.

August 2011 - (Free Research)
The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Tips for minimizing EHR implementation costs by CDW Healthcare

August 2011 - (Free Research)
In the first year of EHR implementation, a small group practice can expect to pay about $120,000 per physician. That total includes productivity losses, training and network upgrades. This e-guide provides a real-world view of EHR costs and offers advice for reducing them. 
(EGUIDE) READ ABSTRACT |

The Definitive Guide to Upgrading Your Nortel™ Communications System by Avaya

September 2011 - (Free Research)
Read this guide and garner the information you need for a closer look at the opportunity cost you are paying by NOT upgrading. Also, discover how you can protect up to 60 percent of your original system investment — a value-added benefit that can actually cover the entire cost of an upgrade. 
(WHITE PAPER) READ ABSTRACT |

Unified Communications Buyer’s Guide by ShoreTel

December 2011 - (Free Research)
This Unified Communications Buyer's Guide explores how UC can benefit your organization, how to know if your company is ready for UC, questions you should ask any potential UC vendor, and much more! 
(WHITE PAPER) READ ABSTRACT |

Why Disaster Recovery Preparation Pays Off by Dell, Inc.

March 2012 - (Free Research)
To protect your organization during unplanned downtime, you must have effective disaster recovery (DR) and business continuity (BC) plans in place. This expert e-guide provides best practices for creating a comprehensive DR strategy and discusses why contingent controls are a vital - yet overlooked - part of DR and BC. 
(EGUIDE) READ ABSTRACT |

How to Get Ahead in IPTV: A Guide to Setting up an IPTV Service by Alcatel-Lucent

February 2007 - (Free Research)
Internet Protocol Television (IPTV) is a cutting edge mass-market technology. This paper gives advice and lessons learned by the key successful IPTV service providers in 2007. This is also a useful introductory guide for companies considering IPTV. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Integrating security into the ALM lifecycle by IBM

November 2011 - (Free Research)
In this expert e-guide, learn the risks businesses take by not taking application security measures seriously - and find out what can be done to help integrate security with application lifecycle management. 
(EGUIDE) READ ABSTRACT |

E-Guide: Integrating security into the ALM lifecycle by IBM

November 2011 - (Free Research)
In this expert e-guide, readers will learn the risks businesses take by not taking security measures seriously and what can be done to help integrate security with application lifecycle management. 
(EGUIDE) READ ABSTRACT |

Expert guide: How to design job roles and plan careers structures in the IT department by ComputerWeekly.com

November 2010 - (Free Research)
Somewhere between our in-depth consultants’ guides and our short AnalystNotes that discuss specific aspects of IT careers, there is a need for an up-to-dateoverview of IT career structures. This is it. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly – 19 March 2013: Delivering software development success by ComputerWeekly.com

March 2013 - (Free Research)
In this week's Computer Weekly, we talk to IT leaders about successful software development, and how they combine the best of agile and waterfall methods. Drugs giant AstraZeneca talks about how it changed its outsourcing approach to eliminate past mistakes. And we look at a new social media bank that is shaking up the sector. Read the issue now. 
(EZINE) READ ABSTRACT |

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