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Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc.
June 02, 2009 - (Free Research)
A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers.
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CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc.
July 2011 - (Free Research)
The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees.
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CRM and Small Business: Smaller, Faster, Better by SugarCRM Inc.
August 2011 - (Free Research)
The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business.
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Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM
May 2012 - (Free Research)
This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.
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CRM Buyer’s Guide – 2011 Edition by SearchCRM
June 2011 - (Free Research)
Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market.
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Cloud Computing: What It Is and What It Can Do For You by Global Knowledge
March 2010 - (Free Research)
Cloud computing is one of the latest computer and business industry buzz words. This paper will discuss the definition of cloud computing, the public or external cloud, the private or internal cloud, the evolution of cloud computing and more.
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How to tackle risk taxonomy by ComputerWeekly.com
November 2010 - (Free Research)
This Technical Standard provides a taxonomy describing the factors that drive risk – their definitions and relationships. This Technical Standard is not a reference or tutorial on how to assess or analyze risk, as there are many such references already available.
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Spam, Spammers, and Spam Control by Trend Micro GmbH
March 2009 - (Free Research)
This Ferris Research white paper looks at spam: what it is, how it is sent, and how it is filtered. It unravels the complexities and gives an accessible, factual overview into the scourge of spam.
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Rational Requirements Composer by IBM
September 2009 - (Free Research)
Download a free trial of IBM Rational Requirements Composer V1.0.0.1, a requirements definition tool for organizations seeking easy to use elicitation and definition tools that enhance their ability to create the right requirements for their projects and drive improved quality, speed, and alignment across the IT lifecycle.
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The Problem with Software Definition by iRise
March 2013 - (Free Research)
This brief, easy-to-watch video explains in simple terms why the software you use on the web never seems to meet all your needs. Find out the problems with "defining" software, why most standard business application definitions are not up to par, and a suggestion for meeting the needs of both enterprises and end-users, while saving time and money
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Getting your Requirements Right: Collaborate with Stakeholders to Work Smarter by IBM
May 2009 - (Free Research)
This white paper considers the changing focus of the requirements space and how requirements definition differs from requirements management. A business analyst's struggles with defining requirements using common office software and tools are related. Finally, a requirements definition solution is introduced and discussed.
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Requirements Definition as the Foundation for Effective Software Delivery by IBM
March 2009 - (Free Research)
This white paper examines the challenges that impede teams as they try to collect, analyze, and evaluate ideas to define the best solution requirements. The paper also provides information on the four critical areas to defining great requirements and how IBM Rational® solutions help teams address these areas.
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Mobile payment technology - a buyer's guide by ComputerWeekly.com
November 2010 - (Free Research)
The definition of a mobile payment is often open to interpretation and can differ from source to source. Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.”
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CW+: Mobile payments market opportunities for business by ComputerWeekly.com
December 2010 - (Free Research)
The definition of a mobile payment is often open to interpretation and can differ from source to source. Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.”
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University of Houston-Downtown Expands Its Video Horizons by RADVISION
June 2008 - (Free Research)
The University of Houston-Downtown (UHD) needed to replace its existing video network infrastructure (MCUs) with a reliable, robust platform that delivered value added features, such as firewall traversal and high definition support.
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Data stewardship program: Quality booster, but a hard step for many by SAP America, Inc.
December 2012 - (Free Research)
Data stewards are central to the success of data governance programs. Without data stewards to facilitate the communications about data issues between IT and the business side, diverging data definitions, policies and quality controls can easily get out of control. This e-guide offers tips and best practices.
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Big Data: What you need to know by EMC Corporation
May 2012 - (Free Research)
Big Data: What is it? Get a hype-free definition and expert breakdown of Big Data storage and analytics in this e-guide.
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Ten Steps to Better Requirements Management by IBM
October 2008 - (Free Research)
Requirements definition and management is an activity that has the potential to deliver a high, fast ROI. This white paper explains the characteristics of a good requirement and presents ten steps to better requirements management. Read on to learn how better requirements translate into easier, higher quality projects.
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Template: Request for Proposal (RFP) Template by Blueprint Software Systems Inc.
April 2013 - (Free Research)
This comprehensive template includes questions to aid you in selecting a requirements management and definition application. Customizable to fit your particular business needs, this document will be your go-to guide for deciding on a software vendor.
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4G: The What, Why and When by Tellabs
October 2008 - (Free Research)
The purpose of this paper is to: Clarify the definition of 4G from a technology perspective; present business benefits of 4G-enabled services; and Propose a realistic timeline for the adoption of a 4G standard.
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Expert guide: Understanding cloud types and benefits by SAVVIS
September 2011 - (Free Research)
This e-guide provides the answers to the most pressing questions in regards to cloud computing. Uncover what you need to know about cloud computing services, the different types of clouds available, top benefits and how to take full advantage and more.
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