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Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc. June 02, 2009 - (Free Research) A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers.  (WHITE PAPER) READ ABSTRACT |

Streamlining Sales Processes to Boost Performance: Five best practices for optimizing the sales pipeline by SugarCRM Inc. June 02, 2009 - (Free Research) When chosen wisely and used appropriately, technology can have a positive impact on both the sales process management and the results of managing the sales effort more efficiently. SugarCRM can remedy the gap in four crucial areas. And it does so very economically, avoiding a fifth mistake, spending more money than you have to in order to improve.  (WHITE PAPER) READ ABSTRACT |

CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc. July 15, 2011 - (Free Research) The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees.  (WHITE PAPER) READ ABSTRACT |

CRM Buyer’s Guide – 2011 Edition by SearchCRM June 02, 2011 - (Free Research) Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market.  (EBOOK)

New Sugar 5.0 Platform Capabilities and Advanced CRM Functionality by SugarCRM Inc. December 2007 - (Free Research) Join Chris Harrick, Senior Director of Product Marketing at SugarCRM as he gives an in-depth look at enhancements and new CRM features of this upcoming release.  (WEBCAST) READ ABSTRACT |

Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM May 2012 - (Free Research) This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.  (EZINE)

The Social CRM Playbook by SugarCRM Inc. August 2011 - (Free Research) This white paper will provide an outline of the broad steps you should take in building a social CRM strategy and a overview of how you can pair that strategy with technology to enable your business to practice real social CRM.  (WHITE PAPER) READ ABSTRACT |

Laser vs. Inkjet vs. Thermal Printers: How to Select the Right Label Printer by Intermec May 2011 - (Free Research) There are several factors to consider when selecting the right label printing solution to meet your company's specific needs. Read on for a brief overview of laser, inkjet and thermal technologies as they relate to label printing.  (WHITE PAPER) READ ABSTRACT |

HP Warranty & Claims Management for Manufacturing - Solution Overview by Hewlett-Packard Limited September 2012 - (Free Research) Outsourcing services from your manufacturing company means you lose control, visibility, and data accuracy. To regain control you need to extend your customer relationship management (CRM) and enterprise resource planning (ERP) systems to users not part of your company. Read this paper to learn how an application can help address these needs.  (WHITE PAPER) READ ABSTRACT |

Overview of SAS Visual Analytics 6.1 by SAS Institute Inc. March 2013 - (Free Research) Tune into this video to explore how the software helps you explore big data using high-performance in-memory capabilities. It walks you through the process of analyzing SAS and how you can craft the queries depending on your responsibilities with your company.  (WEBCAST) READ ABSTRACT |

CRM and Small Business: Smaller, Faster, Better by SugarCRM Inc. August 2011 - (Free Research) The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business.  (WHITE PAPER) READ ABSTRACT |

The secrets of highly effective data governance programs by Pitney Bowes Group 1 Software September 2011 - (Free Research) The first key to a successful data governance program is ensuring user and organization expectations. To find out more secret advice for highly effective data governance programs read this expert e-Book. Our editorial team has gathered tips, techniques and best practices to plan a successful data governance plan.  (EBOOK)

The Automation Evolution: An Analysis of the Evolution of Automation in Software Quality Management by IBM January 2010 - (Free Research) This paper examines the benefits of quality management automation, the progression of its adoption and future opportunities for expanding it.  (WHITE PAPER) READ ABSTRACT |

NTA Overview by SolarWinds, Inc. September 2009 - (Free Research) Join SolarWinds’ Head Geek for a short overview video tour of the features and functionality of Orion NetFlow Traffic Analyzer (NTA). You’ll see how Orion NTA enables the technology within your current hardware so you can easily monitor and manage your network as well as prioritize different types of traffic via quality of service policies.  (VIDEO)

Delivering Information You Can Trust - The Benefits of Quality Data and IBM System z by IBM March 2011 - (Free Research) This white paper provides an overview of the current data quality problem and describes how IBM® InfoSphere® Information Server for IBM System z® can become your foundation for data qualitty and make a big difference in helping you derive more value from the complex, heterogeneous information spread across your systems.   (WHITE PAPER) READ ABSTRACT |

The Total Economic Impact of Esker DeliveryWare by Esker Inc. April 2009 - (Free Research) View this webinar for an examination of the cash conversion cycle, a discussion of how automation works, an overview of the Esker DeliveryWare project, and a discussion of the Forrester Total Economic Impact (TEI) study. Also included are customer interview highlights and TEI case study conclusions.  (WEBCAST) READ ABSTRACT |

A Shortcut Guide to Virtualization and Service Automation by Hewlett-Packard Company October 2008 - (Free Research) This Shortcut Guide to Virtualization and IT Service Automation provides an insightful overview of virtualization and IT Service Management. It helps demystify virtualization and helps you determine if virtualization is right for your environment.  (WHITE PAPER) READ ABSTRACT |

The future of mobile CRM by SugarCRM Inc. March 2012 - (Free Research) In this expert e-guide, find out how social and mobile customer relationship management (CRM) are changing the CRM landscape.  (EGUIDE) READ ABSTRACT |

Practical Data Migration: PDMv2 by ComputerWeekly.com September 2012 - (Free Research) Data Migration expert Johny Morris, explains how organisations can use the PDMv2 methodology to overcome common data migration problems.  (BOOK) READ ABSTRACT |

Assuring Enterprise-Quality Agile Development by HP Software August 2011 - (Free Research) This white paper provides an overview of the advantages of hybridizing agile development methods with the QA lessons learned from previous methods. Learn how this strategy provides the best of both worlds for developing flexible, secure software products.  (WHITE PAPER) READ ABSTRACT |

Optimizing Quality of Service for VMware vSphere* 4 Networking with Intel® Ethernet 10 Gigabit Server Adapters by Intel December 2010 - (Free Research) The first paper in the series provides guidance and best practices for moving from GbE to 10GbE networking in the virtualized data center. This paper builds on that discussion with a focus on QoS to provide network architects and decision makers with an overview of the changes in networking capabilities introduced in vSphere 4.1.  (WHITE PAPER) READ ABSTRACT |

Governance from the Ground Up: Launching Your Information Governance Initiative by SAP America, Inc. September 2012 - (Free Research)  Download this resource now to help ensure that you treat your information as a business asset and not let it become just a by-product of the systems that use it. Inside you'll read 5 common information governance challenges, 6 key tips to a successful information governance initiative, and more.  (WHITE PAPER) READ ABSTRACT |

Empower your Developers by Coverity May 2011 - (Free Research) The repercussions of releasing unsecure software in today’s markets are severe – due in large part to the proliferation of constantly-connected, mobile devices. This white paper provides an overview of these challenges, and demonstrates the steps you can take to arm your developers against the risks of modern application development.  (WHITE PAPER) READ ABSTRACT |

Cisco CloudVerse Solution Overview by Cisco Systems, Inc. October 2012 - (Free Research) Access this exclusive resource to learn how to successfully connect clouds together between data centers to deliver a high-quality cloud experience to end users.  (WHITE PAPER) READ ABSTRACT |

Succeeding with Data Virtualization by Denodo Technologies September 2012 - (Free Research) Today's businesses need instant access to accurate data in order to remain competitive, yet for most this remains a challenge. Innovative companies are realizing that data virtualisation can help mitigate this problem. Review these papers to gain an in-depth overview of the different use cases and benefits of data virtualisation.  (WHITE PAPER) READ ABSTRACT |

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