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Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc. June 02, 2009 - (Free Research) A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers.  (WHITE PAPER) READ ABSTRACT |

How to control abuse of social networking on mobile devices by ComputerWeekly.com November 25, 2010 - (Free Research) The numbers of employees using some form of mobile technology while working has soared. The benefits to the organisation are well documented; employees are more contactable, will probably extend their working days and should be more productive.  (WHITE PAPER) READ ABSTRACT |

New Sugar 5.0 Platform Capabilities and Advanced CRM Functionality by SugarCRM Inc. December 2007 - (Free Research) Join Chris Harrick, Senior Director of Product Marketing at SugarCRM as he gives an in-depth look at enhancements and new CRM features of this upcoming release.  (WEBCAST) READ ABSTRACT |

Streamlining Sales Processes to Boost Performance: Five best practices for optimizing the sales pipeline by SugarCRM Inc. June 2009 - (Free Research) When chosen wisely and used appropriately, technology can have a positive impact on both the sales process management and the results of managing the sales effort more efficiently. SugarCRM can remedy the gap in four crucial areas. And it does so very economically, avoiding a fifth mistake, spending more money than you have to in order to improve.  (WHITE PAPER) READ ABSTRACT |

CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc. July 2011 - (Free Research) The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees.  (WHITE PAPER) READ ABSTRACT |

eGuide: Using social and collaborative approaches to take case management to the next level, Part II by IBM November 2011 - (Free Research) This e-guide features expert insight about and best practices for using social and collaborative techniques and technology in case management.  (EGUIDE) READ ABSTRACT |

Smart Systems Management Techniques to Help You Become an IT leader by Dell KACE June 2013 - (Free Research) This 3-part podcast series discusses how forward-thinking IT pros are leveraging smart systems management tools to more effectively manage their IT resource and teams allowing them to proactively face today's biggest IT hurdles.  (PODCAST) READ ABSTRACT |

Why Database Archiving Should Be Part of Your Enterprise DBMS Strategy by Clearpace Software August 2008 - (Free Research) Enterprises that archive their database often find more than one benefit to doing so, whether it’s business, infrastructure, or cost-related. In addition, the value of archiving grows considerably as it becomes easier to access  (WHITE PAPER) READ ABSTRACT |

Podcast: Enforce data management techniques to keep up with data growth by IBM March 2013 - (Free Research) In this video, expert Jon Toigo outlines the changes he feels need to be made to data management techniques to address today's "storage infrastruggle."  (PODCAST) READ ABSTRACT |

Enforce data management techniques to keep up with data growth by IBM October 2012 - (Free Research) In this video, expert Jon Toigo outlines the changes he feels need to be made to data management techniques to address today's 'storage infrastruggle.'  (WEBCAST) READ ABSTRACT |

Strategies for Solving the Datacenter Space, Power, and Cooling Crunch: Sun Server and Storage Optimization Techniques by Oracle Corporation March 2010 - (Free Research) Limited space, power, and cooling capacity have led many organizations to recognize that capital and operating expenses for datacenters have become an increasing part of their budgets. Read this paper to learn about the range of technologies that can help you drive more efficiency in your datacenter.  (WHITE PAPER) READ ABSTRACT |

Strategies for Solving the Datacenter Space, Power, and Cooling Crunch: Sun Server and Storage Optimization Techniques by Oracle Corporation March 2010 - (Free Research) Limited space, power, and cooling capacity have led many organizations to recognize that capital and operating expenses for datacenters have become an increasing part of their budgets. Read this paper to learn about the range of technologies that can help you drive more efficiency in your datacenter.  (WHITE PAPER) READ ABSTRACT |

The Agile Business Analyst by VersionOne Inc. September 2008 - (Free Research) This white paper discusses the significant impact of agile development techniques on the business analyst community. Gain insight into the skills required by analysts for effective agile development, as well as the steps for a transition to agile...  (WHITE PAPER) READ ABSTRACT |

The Unique Requirements of Product Data Quality by Silver Creek Systems July 2008 - (Free Research) TDWI explores traditional approaches to data quality, which focus on well structured data, and shows why these do not work with less structured product data. Read about Product Data's unique requirements and how to address them.  (WHITE PAPER) READ ABSTRACT |

FortiGate DoS Protection - Block Malicious Traffic Before It Affects Critical Applications and Systems by Fortinet, Inc. July 2011 - (Free Research) This white paper describes common DoS techniques, explains the technology integrated into every FortiGate consolidated security platform that helps in blocking DoS attacks, and offers suggestions on how to prevent an organization’s network from being used to attack another organization.  (WHITE PAPER) READ ABSTRACT |

Tips and Techniques for developing an effective ECM by SearchContentManagement April 2013 - (Free Research) View this white paper to uncover important tips and techniques for developing an effective enterprise content management ECM strategy. It helps provide order to chaotic information environments along with many other benefits.  (WHITE PAPER) READ ABSTRACT |

CRM and Small Business: Smaller, Faster, Better by SugarCRM Inc. August 2011 - (Free Research) The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business.  (WHITE PAPER) READ ABSTRACT |

Automation in Agile ALM: Interview with author Michael Hüttermann -- Part 1 by IBM November 2011 - (Free Research) Automation is often touted as a key in successful application development efforts, but it comes in many different flavors. This tip guide describes the variety of automation techniques and benefits of using automation throughout the application development lifecycle.  (EGUIDE) READ ABSTRACT |

How are Agile testing and traditional testing different? Interview with George Dinwiddie – Part 1 by IBM November 2011 - (Free Research) How is Agile testing different from traditional testing? In this tip guide, you'll learn the differences in techniques between traditional and Agile testing and learn how to gain the Agile testing skills needed to become an expert yourself.  (EGUIDE) READ ABSTRACT |

Driving Business Success with Software Reuse by IBM March 2008 - (Free Research) This white paper explains how Software Reuse and its underlying fundamentals have evolved dramatically. It also discusses the benefits of constructing critical enterprise software applications through reusable parts.  (WHITE PAPER) READ ABSTRACT |

8 Problems of Keyword Search in E-Discovery – A Guide for Fortune 1000 Companies by FTI Technology November 2009 - (Free Research) In this paper – first in a three part series - we will examine the difficulties of working with keywords during a matter, the many challenges associated with relying on keyword search, and the cost and risk associated with attempting to “guess” one’s way to a relevant document set.  (WHITE PAPER) READ ABSTRACT |

IBM Requirements Definition and Management - Part 2 by IBM June 2010 - (Free Research) Join us to learn how IBM® Rational® helps teams use requirements to create better business driven solutions.  (WEBCAST)

Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM May 2012 - (Free Research) This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.  (EZINE)

CRM Buyer’s Guide – 2011 Edition by SearchCRM June 2011 - (Free Research) Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market.  (EBOOK)

eBook: Automation in ALM: The Many Flavors of Automation by Hewlett-Packard Company February 2012 - (Free Research) Designed to help managers and QA groups better understand and take advantage of automation, this e-book describes a variety of techniques including test-driven development, performance testing and continous integration and includes a two-part Q&A with Agile ALM author Michael Hütterman.  (EBOOK)

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